A sales lead from a retail associate in California has resulted in a shipping deal worth more than $77,000 in new revenue for the Postal Service. Deante Horton, who works at the San Dimas Post Office, spoke with a customer whose company was looking for cost-effective shipping. Horton told the customer about the various options […]
The USPS Operation Santa program is in the spotlight again. A new miniseries about the gift-giving initiative begins airing Monday, Dec. 5, on eight local ABC stations as well as on Hulu and ABC Localish. “Dear Santa: The Series” picks up where the 2020 documentary movie “Dear Santa” left off. The six episodes examine the […]
Love the concept of the Postal Service’s new holiday commercial. It pairs well with the previous ad that used the Johnny Cash song, “I’ve Been Everywhere.” […]
Justin Possinger, a carrier technician, was recently delivering mail in East Stroudsburg, PA, when he spotted an older couple waving him down from their residence. As Possinger approached the home, he saw smoke billowing from the attic, so he immediately called 911 and guided the customers to safety away from the structure. The couple, who […]
A new video from the Postal Service explains the importance of flexible spending accounts, or FSAs. FSAs can help employees reduce their taxable income and save on yearly health or dependent care costs. FSAs are one of several options available to employees during the open season benefits enrollment period. The four-minute video, “2022 Flexible Spending […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Catherine R. Knox, Post Office operations and delivery integration manager, was named acting shipping and commerce product development director. • Jane E. Quenk was named revenue assurance executive manager. She previously served as identity and access management manager. […]
The Postal Service recently released guidance to ensure the timely processing of Election Mail for the Dec. 6 Georgia runoff election for the U.S. Senate. Published Nov. 21, the Special Procedures for the Georgia Runoff Election memo is intended to supplement previously published information on general election preparedness, extraordinary measures and a postmarking. Per the […]
The Postal Service will soon add new functionality to mobile delivery devices, or MDDs, that allows users to quickly help customers update their change-of-address requests. For instance, when a customer makes a mistake or has to alter information on an already submitted change-of-address request, they must submit PS Form 3546 to make the correction. It […]
The amazing short videos series on the Hurricane Ian recovery effort gives us a glimpse of what our brothers and sisters are going through in Florida. Watching these videos makes me feel so proud to be a postal employee. […]
Do you know colleagues like Marcus Merrell, a letter carrier who rescued a customer, two small children and a dog from a house fire in Hubbard, OH? We want to know about them, too. USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of […]
I love the Postal Service’s new holiday commercial. I’m so proud to have been a Postal Service employee over the past 40-plus years — and seeing this commercial adds to that pride. Good job to everyone involved. […]
Letter Carrier Jacob Pierce was recently delivering mail in Monmouth, IL, when he encountered a crisis at a customer’s home: Pierce saw that the porch was on fire, so he sprang into action. The Postal Service employee immediately called 911, then grabbed a garden hose attached to the house and extinguished the blaze. Firefighters soon […]
A new video reminds Postal Service employees of the importance of the open season benefits enrollment period. The video — “2022 Open Season,” available on LiteBlue — notes that employees’ circumstances may change from year to year. For example, some employees may want to add a dependent to their plan, while others may determine […]
Jesse Moore joined what was then called the Post Office Department on Nov. 20, 1962. He had just left the U.S. Air Force, where he says he spent a lot of time on kitchen patrol and mess hall duty. In comparison, “Postal work was an easy choice,” said Moore, a mail processing clerk. During his […]
Postmaster General Louis DeJoy made stops in Nevada and California recently, speaking at industry gatherings and meeting with employees at several work sites. He addressed multiple topics during the visits, including efforts to construct modern, streamlined facilities to improve the movement of mail and packages; ongoing investments in postal infrastructure; and the conversion of precareer […]
Do you know colleagues like William Goddard, a rural carrier in Martins Ferry, OH, who saved an autistic 5-year-old boy alone on a busy highway, darting in and out of traffic? We want to know about them, too. USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and […]
I love the Postal Service’s “Holiday Ready” TV ad. It is great. […]
The Postal Service wants to remind all workers that it is important to complete or update beneficiary information as soon as possible. This simple task takes just a minute or two and can save a lot of heartache down the line. The Life Changes LiteBlue page, a one-stop shop for updating employee information, makes it […]
A sales lead from a retail associate in Maine has resulted in a shipping deal worth more than $90,000 in new revenue for the Postal Service. Hannah Smith, who works at the Blue Hill Post Office, had been working with a customer on setting up online postage. Smith then submitted a lead through Clerks Care, […]
A recent wide-ranging discussion with Postmaster General Louis DeJoy is featured in a new video on Duke University’s website. DeJoy kicked off the Fuqua Business School’s Distinguished Speakers Series for the academic year by sitting down with the school’s dean, Bill Boulding. DeJoy shared stories about his background and his first two years as the […]
The Postal Service’s “Holiday Ready” TV commercial is good. […]
Letter Carrier Maurice Beckwith was recently delivering mail in Starkville, MS, when he spotted a customer in crisis: The woman was unconscious in her parked car with the driver’s door open. Beckwith rushed to her aid, called 911 and was advised to perform CPR while paramedics were dispatched to the scene. Emergency responders soon arrived […]
The Postal Service is reminding employees to use PostalEASE to enroll in the Federal Employees Health Benefits Program or the USPS Health Benefits Plan. PostalEASE can be accessed from the Benefits Enrollment Changes section of the Open Season LiteBlue page, or by calling the employee service line at 877-477-3273 and selecting option 1. The Federal […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Fiona E. Chicosky was named facilities planning director. She previously served as facilities requirements manager. • Yulonda Francis-Love was named Louisiana District manager. She previously served as the Arlington, TX, postmaster. • Kathy J. Hand, the Omaha, NE, Processing and Distribution […]
USPS business lead development specialists are taking on a new role: ambassador for the organization’s new Delivering for Main Street small-business initiative. Developed by the Small Business Solutions team, Delivering for Main Street has three components: • The Employee Engagement Lead Generation Program, which encourages all employees to look for new revenue opportunities and submit […]
Registration has opened for USPS Operation Santa, the annual program that allows people to “adopt” letters to help Santa Claus grant holiday wishes to others experiencing hardship. Beginning Nov. 14, anyone wanting to adopt a letter can go to USPSOperationSanta.com, select the registration link and follow the prompts. For security reasons, all prospective adopters must […]
The Hurricane Ian videos are a testament to how our customers truly feel about the U.S. Postal Service. I have been a team leader for the disaster/hurricane recovery team. We are not just a company to our customers; we are a sympathetic ear to listen to them while they express their personal experience of loss […]
Letter Carrier Terresa Rolland was recently delivering mail on a hot day in Atwater, CA, when she spotted an 89-year-old customer in trouble: The woman had fallen while tending her front yard and couldn’t stand up on her own. Rolland rushed to the customer’s aid and safely got her on her feet and inside her […]
A federal benefits administrator is offering a virtual fair available to Postal Service employees throughout open season. The fair will include information from carriers affiliated with the Federal Employees Health Benefits (FEHB) Program, the Federal Employees Dental and Vision Insurance Program (FEDVIP), flexible spending accounts (FSAs) and BENEFEDS, the portal that handles FEDVIP and FSA […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Carolina P. Catalan, commerce and business solutions integration and support manager, was named to a special assignment working on the plant modernization project. Elisa Fion, employment policy and programs manager, was named acting commerce and business solutions integration and support manager. […]