A new video from the Denver Post tracks a package from order to delivery, demonstrating the Postal Service’s important role in online commerce. The 3-minute segment begins with technology reporter Tamara Chuang ordering microwave popcorn from Quinn Snacks, a natural food company in Boulder, CO, that ships with USPS. A Postal Service employee later collects the […]
Reminder: USPS has adjusted the postage refund policy for Priority Mail Express one-day shipments sent during the Dec. 22-25 holiday period. Under the adjusted policy, Priority Mail Express one-day shipments sent during this period are not eligible for postage refunds unless the package is not delivered or delivery is not attempted within two days of […]
Super Shoes, a Hagerstown, MD-based footwear retailer, recently sent postcards and tri-fold mailers to customers to test which performed better. The company teamed with Quad/Graphics Inc., a national commercial printer that uses a system called the Applied Marketing Test Process (AMTP) to help companies assess direct mailpieces. “For us to determine if one was better […]
“When I handle and process mail in my facility, I think about how I would like my mail to be handled.” […]
Read More… from North Metro, GA, Processing and Distribution Center Mail Handler Keima Thomas
Rural Carrier Vanessa Beatty had just delivered a package to a customer’s home in Prosperity, PA, when she heard someone call out to her. The voice was faint but unmistakable: “Mail lady! Mail lady!” As Beatty looked around, she saw a hand waving frantically in the window of a horse trailer. The customer, who lives […]
What an honor for 6-year-old Alex Myteberi to meet President Obama. He looked sharp and smart in his little suit. I’m sure he’ll never forget it. […]
If you see suspicious online activity or lose a USPS mobile device or laptop, report it immediately to your manager and email the CyberSecurity Operations Center at CyberSafe@usps.gov. […]
The Postal Service is continuing to collect holiday wishes from employees who want to share glad tidings with their colleagues. Employees are invited to write their comments on postcards and mail them to the address listed below. USPS is collecting the messages and sharing highlights in Link and other internal communications channels. Janesville, CA, Postmaster […]
USPS is providing carrier assistants and associates with improved training, part of a broader effort to strengthen workforce development. The organization has established city carrier assistant (CCA) and rural carrier associate (RCA) academies in all seven areas. The weeklong academies offer classroom training, followed by on-the-job training. Topics covered include scanning, safety procedures and marketing […]
The Postal Service is providing general operating policy and planning guidance for the Christmas Day and New Year’s Day holidays. A new memo explains guidelines for delivery, retail, processing and logistics operations. For example, the memo notes normal delivery services will be provided Saturday, Dec. 24. All delivery units should take action prior to this […]
The U.S. Office of Personnel Management is giving federal employees more time to enroll, cancel or change their Federal Employees Dental and Vision Insurance Program (FEDVIP) coverage. The deadline, originally slated for earlier this week, has been extended to Wednesday, Dec. 14, at 11:59 p.m. EST. The FEDVIP site is undergoing repairs to fix technical […]
The holidays are a time for meals with family and friends — and for some people, that means gaining weight. New research by Cornell University found weight patterns in the United States begin rising at Thanksgiving and peak around Christmas and New Year’s. It takes about five months to lose holiday pounds, with weights typically […]
“Engaging all employees makes a difference. Engage everyone, every day.” […]
A misstep on uneven pavement recently left a Ware, MA, postal customer injured and stranded for hours on a hot driveway in a secluded area where traffic is rare. Rural Carrier Nancy McKinstry was the first passerby following the woman’s fall, and she rushed to her side when she spotted her. McKinstry called the woman’s […]
I’m so excited about the Postal Service’s 2017 stamps. I love “Have a Ball!,” “Protect Pollinators” and “Snowy Day.” […]
Highway contract routes (HCRs) are traveled by Postal Service contractors who carry mail. HCRs make up the largest single group of transportation services used by USPS. […]
The final piece of a puzzle involving Civil War-era letters has fallen into place. Link recently reported on Lori Boes, a Michigan Postmaster who received an envelope last year that contained 19th-century letters from a Union Army soldier. The letters were later researched by Stephen Kochersperger, a USPS senior research analyst. The sender of the […]
USPS has asked automotive suppliers to submit proposals for commercial off-the-shelf, right-hand drive delivery vehicles. “As the Postal Service continues to assess the delivery fleet mix, we are exploring a wide variety of available options, including commercial off-the-shelf vehicles as a result of this request for proposal,” USPS said in a statement. The proposals are […]
In a new holiday video message, top postal leaders thank employees for their dedicated service this year. PMG Megan J. Brennan cites the organization’s successful efforts to make customers a priority, invest in employees and the business, and accelerate innovation. “Service is foundational and the key to growth. Because of you, we are uniquely positioned […]
Online shopping increases during the holiday season — and so does the risk of cyber threats. Hackers use phishing and other schemes to try to steal credit card numbers and other sensitive personal information. To protect yourself, the CyberSafe at USPS team offers these tips: Make sure shopping sites are secure, legitimate and credible. Hackers […]
Dec. 7 is National Pearl Harbor Remembrance Day, an annual commemoration of the attack on Pearl Harbor in 1941. Postal Service facilities are required to fly the U.S. flag at half-staff Dec. 7. To fly the flag at half-staff, hoist the flag to the peak for an instant and then lower it to the half-staff […]
The electronic Transportation Information Management System (TIMES) replaced PS Form 5398, Transportation Performance Record, a paper document used to record such information as route trips, vehicle size, arrival and departure times, delays, load capacity and truck number. […]
“Our product is serving the customer. My job is to see that mail is processed in a timely manner so it can be delivered the next day.” […]
Read More… from Fayetteville, NC, Distribution Operations Manager Jonathan Purcell
Thank you so much for sharing Fayetteville, AR, Mail Handler Assistant Jason Huffmaster’s experience with dry drowning. I had never heard of this before. The knowledge shared in the story might save more lives. […]
Plymouth, PA, Letter Carrier Robert Snee grew concerned recently as a 93-year-old customer’s mail piled up at his home. Snee alerted emergency responders, who discovered the man in a bathtub, where he’d been stranded after becoming ill several days earlier. Paramedics transported the man to a hospital and credited Snee with saving his life. […]
The Postal Regulatory Commission (PRC) has approved the Postal Service’s proposed price changes for some shipping products. The changes, which USPS announced Oct. 19, include adjustments to Priority Mail Flat Rate Boxes and Priority Mail Flat Rate Envelopes. The changes represent a price increase in Priority Mail of 3.9 percent and an average increase of […]
USPS has joined forces with two Smithsonian museums to interpret 150 Post Office murals depicting American Indians. The murals are the focus of the virtual exhibit “Indians at the Post Office: Native Themes in New Deal-Era Murals,” a collaborative effort between USPS, the National Postal Museum and the National Museum of the American Indian. Only […]
Ever wonder where plastic flat tubs come from? The Minneapolis-St. Paul Business Journal recently went behind the scenes at a company that has produced millions of tubs for USPS. Minnesota Diversified Industries (MDI), a Minneapolis-based nonprofit company, has supplied the Postal Service with tubs and corrugated plastic packages since the 1990s. The company also produces […]
The CyberSafe at USPS team reminds employees to remain vigilant and watch for suspicious activities that might threaten Postal Service computer systems. If you identify a potential cyber threat, report it to the CyberSecurity Operations Center immediately. Reporting these threats allows the Postal Service to protect its network, review security controls and take corrective measures […]
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