Employees must complete and submit PS Form 2856, Damage Report of Insured Parcel and Contents, for any damaged article claim. If an employee fails to properly complete and submit this form, the customer’s claim will be denied. See Handling a Damaged Article at the Local Post Office on the Accounting site for more information. […]
Hurricane Katrina wreaked havoc on the Gulf Coast states 10 years ago this week, prompting an historic effort from the Postal Service to keep the mail moving. About 17 postal facilities were destroyed and more than 500 buildings were damaged during the 2005 hurricane season, which was the worst on record. More than 4,000 postal […]
The Postal Service recently honored four employees for their work in ensuring Freedom of Information Act (FOIA) requests are addressed promptly. Under the 1966 law, the general public, the media and government entities can request documents, emails and more from federal agencies. The honorees: Jacqueline Glenn, a Consumer and Industry Affairs (CIA) contact manager, was […]
More than one-third of back-to-college shopping will take place online this year, the National Retail Federation recently reported. Nine in 10 shoppers plan to take advantage of free shipping. Other consumers plan to choose ship-to-store or in-store pickup services, two options that are especially popular among younger shoppers. Total spending on college items this year […]