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Crime Victims’ Rights Week
USPS, Inspection Service to help raise awareness
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Quotables
Stamps Mayor David Bright on Angelou’s stamp
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Tips of the Day
Searching the LMS course catalog
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Heroes
James Smith, Evarts, KY
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Mail
Cathie Rosauer, Ota, IA
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Hugs in the mail
Letter writing benefits children, Highlights editor says
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Scanning scorecard
National performance continues upward trend
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Call to order
Dynamic routing improves package sorting, delivery
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Tips of the Day
Credit check
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Heroes
James Iazzetto, Bedford Park, IL
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Quotables
Appomattox Court House National Historical Park Acting Superintendent Robin Snyder during the stamps’ dedication ceremony
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Mail
Paulette Phillips, Philadelphia
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Mail and taxes
USPS ready to serve millions of last-minute filers
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How the west is won
New game marks Pony Express’s anniversary
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Need for speed
Same-day delivery continues growing, PBS reports
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Centennial celebration
USPS, Japan issue stamps to honor gift of dogwood trees
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Heroes’ corner
Illinois employee rescues small children from fire
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Tax Day tips
USPS can help customers meet mailing deadlines
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Industry honor
Postal employee receives Mumma Award
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Maximizing security
Updated LMS course, poster introduced
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Tips of the Day
What’s BDS?
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Quotables
Georgia Tech University employee Chelsea Holley, describing a recent USPS passport fair on campus
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Heroes
Donald Fix, Belleville, IL
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Mail
Vaughn Longanecker, Portland, OR
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Heroes
Derrin Tucker, Lubbock, TX
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Mail
Lucille Roberson, Miami
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Quotables
Rochester, NY, Postmaster Terriann Burke
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Tips of the Day
Change of address
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Surrendering to history
New stamps highlight Civil War’s end
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Building loyalty
Resolving complaints boosts customers’ satisfaction