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Heroes
Tassie Britton, Marion, KS
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Mail
Xuan-Lan Young, Washington, DC
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Quotables
Pacific Area Communications Program Specialist Gus Ruiz
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Tips of the Day
Domestic holiday deadlines
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Mail discussions
U.S., Cuba consider resuming postal services
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Heartwarming holiday
Rachael Ray, USPS send cheer to real-life heroes
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Employee Resource Management
PMG appoints Rettinhouse as vice president
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Shipping points
New series aims to clarify common concerns
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Holiday herd
Post Offices, usps.com gear up for busy day
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Quotables
Omaha, NE, Postmaster Keith Reid
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Tips of the Day
Telephone courtesy
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Mail
Wilma Reyes, White Plains, NY
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Heroes
David Bartsch, Jackson, TN
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Sunday surge
Seven-day package deliveries boom during holidays
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Time’s up
Final day to change health benefits is Dec. 14
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Shared interests
USPS, online retailer team to serve customers
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Mail
Suzanne Weaver, Kuttawa, KY
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Heroes
William Pankins, Memphis, TN
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Quotables
Mishawaka, IN, Postmaster Dean McCool
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Tips of the Day
No credit for gift cards
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Miracles by mail
Operation Santa to again deliver holiday cheer
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Spreading cheer
Employees use mobile app to share holiday images
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Deck the halls
USPS, Rachael Ray deliver holiday home makeover
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Between the lines
Postmaster creates holiday coloring page
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Postal Bulletin
New issue highlights Motor Vehicle Safety Month
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Mail
Nanette Wyatt, Frost, TX
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Heroes
Tina Callen, Ocean City, NJ
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Tips of the Day
’Tis the season
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Quotables
Scranton, PA, customer Al Bakunas
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Scanning scorecard
Sacramento soars seven spots among districts