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Quotables
Western New York District Manager James Lentz
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Holiday help
Sites offer resources for employees, customers
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Ready to go
New extended capacity vehicles being deployed
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Simply the best
USPS takes ‘customer-obsessed’ approach, site reports
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Safe holidays
’Tis the season to watch out for online scams
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Open season quiz
Test your knowledge of selecting benefits
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Quotables
Dakotas District Manager Doug Stephens
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Mail
Carolyn Fleming, Tellico Plains, TN
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Tips of the Day
Customer interactions
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Heroes
Cynthia Maker, Newhall, CA
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Cutting losses
Team established to improve, streamline inefficiencies
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Seasonal service
‘POV’ highlights customer focus, package delivery
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Feeling #PostalProud
Employees express enthusiasm for new initiative
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Snow problem at all
CBS News highlights South Dakota carrier’s dedication
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Ending soon
Time’s running out to update your health coverage
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Mail
Vaughn Longanecker, Portland, OR
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Tips of the Day
Know the limit
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Heroes
Kenneth Jinwright, Wauchula, FL
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Quotables
Fayetteville, NC, Customer Services Manager Angelene Rainey
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Promoting #PostalProud
New initiative discussed in video
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In remembrance
Flags should be flown at half-staff through sunset Dec. 7
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Do’s and don’ts
Hatch Act updates affect postal employees
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Status update
OIG delivers latest six-month report to Congress
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Heroes’ corner
Florida employee helps injured woman
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Tips of the Day
Managing retention
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Quotables
Asheville, NC, Postmaster Craig Kinlaw
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Mail
Sharon Turner, Chicago Heights, IL
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Heroes
Corey Scharborough, Syracuse, NY
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Scanning scorecard
Top area, district standings see changes
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Joy rides
USPS using Charlie Brown trucks during holidays