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Mail
Mary Raynor, Barnard, SD
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HeroesLorean Andrews, Gilbert, AZ; Myron Harland, Croswell, MI
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Quotables
Carrollton, GA, Customer Services Supervisor Marissa Jones
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Bayou bust
Stolen USPS truck recovered at ‘chop shop’
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Delivering excellence
Best practices: Customer service essentials
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Need to know
Stamp, cybersecurity updates
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Hurricane Irma
USPS responds to major storm
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‘We’re a family’
Employees help their own after storm
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Quotables
Los Feliz, CA, Clerk Spencer Myles
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HeroesOnly Espinoza, Corpus Christi, TX
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Mail
John Purdy, Washington, DC
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Seeking perfection
New tool measures customers’ experiences
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Need to know
Cancer awareness shirts, stamp announced
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Taking care
PMG thanks employees, stresses safety
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Mail
V. Kelly Pinto, Ft. Worth, TX
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Quotables
Washington, PA, Letter Carrier Bill Brannan
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HeroesDavid Peckowych, Osceola Mills, PA
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Safe havens
Inspectors help with post-Harvey recovery
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Need to know
Flag, storm and ethics reminders
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‘Business’ talk
PMG highlights safety, survey in new video
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Remain vigilant
USPS offers workplace security tips
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News quiz
How much do you remember this week?
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Mail
Deborah Jedynak, Grand Rapids, MI
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Quotables
Timmonsville, SC, Customer Services Supervisor LaDonna Levell
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HeroesDaniel Crowell and Cheryl Lemme, Fort Worth, TX
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Customers first
USPS aiming for excellent service, PMG says
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Open arms
After Harvey, offices welcome displaced co-workers
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Here to help
Employees aiding Harvey victims in shelters
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Need to know
Scanning, storms and more
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HeroesLeAnne Valvoda, Rush City, MN