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After Irma
USPS in storm recovery phase
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Mail
Constance Tellefson, Minneapolis
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HeroesKelli Bear, Oakwood, OH
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Quotables
West Tulsa, OK, Retail Associate Sherrell Drake
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Empowering employees
PMG says USPS is improving tools, training
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Need to know
Ethics tip, 9/11 memories and more
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Along came trolleys
The list: 5 facts about classic mail cars
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Irma update
Storm churns northward
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Mail
Mary Raynor, Barnard, SD
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HeroesLorean Andrews, Gilbert, AZ; Myron Harland, Croswell, MI
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Quotables
Carrollton, GA, Customer Services Supervisor Marissa Jones
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Bayou bust
Stolen USPS truck recovered at ‘chop shop’
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Delivering excellence
Best practices: Customer service essentials
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Need to know
Stamp, cybersecurity updates
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Hurricane Irma
USPS responds to major storm
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‘We’re a family’
Employees help their own after storm
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Quotables
Los Feliz, CA, Clerk Spencer Myles
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HeroesOnly Espinoza, Corpus Christi, TX
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Mail
John Purdy, Washington, DC
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Seeking perfection
New tool measures customers’ experiences
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Need to know
Cancer awareness shirts, stamp announced
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Taking care
PMG thanks employees, stresses safety
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Mail
V. Kelly Pinto, Ft. Worth, TX
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Quotables
Washington, PA, Letter Carrier Bill Brannan
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HeroesDavid Peckowych, Osceola Mills, PA
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Safe havens
Inspectors help with post-Harvey recovery
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Need to know
Flag, storm and ethics reminders
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‘Business’ talk
PMG highlights safety, survey in new video
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Remain vigilant
USPS offers workplace security tips
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News quiz
How much do you remember this week?