Wednesday, October 29, 2025
Steiner: USPS has a promising future
The Eagle sits down with the postmaster general
USPS has the people, skills and vision to compete and thrive far into the future, Postmaster General David Steiner tells The Eagle magazine in its fall issue.
The cover story — a conversation between Steiner and The Eagle Managing Editor Yvonne Yoerger — explores the postmaster general’s background and his impressions of the Postal Service as his tenure begins.
He says that as he has visited USPS facilities, met with employees at every level of the organization and studied the ongoing transformation plan, it has become clear the Postal Service is on the right path.
“My top priority is to fully diagnose our issues relating to service performance — and I strongly believe we have all the answers we need within the organization, where the work is being done,” Steiner says.
The magazine also includes a feature on New York City’s landmark James A. Farley Building; how the shifting postal landscape in the 1970s led to the creation of Marketing Mail, which has become a critical source of revenue; a look at the new Priority Mail Next Day product; and a check-in on the rollout of the new vehicle fleet.
The Postal Service mailed The Eagle to employees’ homes this month. It is also available on Newsroom, the USPS online news hub.
How USPS helps online retailers
The ‘Mailin’ It!” podcast explores offerings for ecommerce shippers
The latest episode of “Mailin’ It!,” the USPS podcast, discusses the Postal Service’s ecommerce shipping options.
Heather Maday, the organization’s sales enablement senior director, is the guest.
The 22-minute episode was released Oct. 28 and is available on Link and other postal websites, as well as most podcast platforms.
Milestones
Appointments, awards and retirements
Here’s a look at recent USPS announcements
• San Antonio, TX, Postmaster Robert D. Carr retired Oct. 1 after 42 years of federal service.
• Texas 1 District Manager Scott Hooper retired Sept. 30 after 37 years with the Postal Service. Texas 3 District Manager Thomas O. Billington III was named Texas 1 District’s acting manager.
• Bridget M. Rice was named commercial products and services portfolio senior director. She previously served as transportation portfolio senior director.
• Bennita R. Rogers, Central Area’s industrial engineering manager, was named acting retail and delivery industrial engineering manager.
• Jason M. Yoshimura was named the Kansas City, KS, Regional Processing Distribution Center and Regional Transfer Hub’s plant manager. He previously served as the Denver Processing and Distribution Center’s in-plant support senior manager.
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