Friday, August 8, 2025
USPS reports third-quarter financial results
Total operating revenue was $18.8 billion
The Postal Service has announced its financial results for fiscal year 2025’s third quarter (April 1-June 30). Here are some highlights:
• Revenue. Total operating revenue was $18.8 billion, essentially flat compared with the same quarter the previous fiscal year. First-Class Mail revenue decreased 1.4 percent, while Marketing Mail revenue decreased 0.8 percent. Shipping and packages revenue increased 0.8 percent.
• Volume. Total volume was 25.8 billion pieces, down 2.8 percent compared with the same quarter one year ago. First-Class Mail volume declined 5.4 percent, while Marketing Mail volume increased 0.5 percent. Shipping and packages volume declined 6.5 percent.
• Expenses. Under generally accepted accounting principles, total operating expenses were $22 billion for the quarter, an increase of 2.9 percent compared with the same quarter one year ago. The overall increase in operating expenses was primarily because of inflationary effects on compensation costs — including workers’ compensation — and other operating costs.
• Net loss. Net loss for the quarter totaled $3.1 billion, compared with a net loss of $2.5 billion for the same quarter last year. Results for the quarter were affected by unfavorable noncash workers’ compensation adjustments of $237 million, due to actuarial revaluation and discount rate change factors that are not controllable by the Postal Service, increased compensation and benefits expense of $360 million, and higher other operating expenses of $205 million.
“The Postal Service continues to play an important role in the American economy and society, and in the daily lives of the American public, as it has for 250 years,” said Postmaster General David Steiner at his first USPS Board of Governors meeting since joining the Postal Service last month. “America needs a financially strong Postal Service to continue to meet the needs of the nation far into the future. To restore our financial strength, we must continue to evolve amid a changing business environment so that we can provide high-quality service at a reasonable cost. Growing our revenue and cutting our costs to serve is the only path to financial health.”
The Postal Service’s Aug. 7 news release has more information.
People
A patriotic thank-you
A supervisor thanks her co-workers and employees play a game
After Brittany Bennett was deployed to Syria as part of the U.S. Army National Guard in January 2024, her colleagues at the Princeton, NJ, Post Office sent care packages and messages to lift her spirits.
Bennett, a customer services supervisor, returned in December and recently repaid their kindness with a gesture of her own: She presented them with a U.S. flag that had flown above her military base overseas.
Several postal guests attended Bennett’s presentation, including Tom Maricic, Princeton postmaster; James Neiderman, postmaster of nearby Hightstown, NJ; and New Jersey District Manager Marcellina Del Pizzo. Bennett’s husband, Ed, also was there.
The flag will be displayed at the Princeton Post Office alongside photos of Bennett, “commemorating both her military service and her deep commitment to her team,” said Carmine Anzalone, a vehicle operations maintenance assistant in Trenton, NJ, who has known Bennett for years.
Survey says
The San Juan, PR, Processing and Distribution Center recently hosted a “Postal Feud” game modeled after the “Family Feud” TV game show.
The purpose of the game: to help participating employees review the plant’s performance and identify ways to meet its service targets.
“We had lots of fun with the buzzers, the music and all the sounds, just like the real game. Participants not only had fun, but they also learned and bonded as a team,” said Brenda Rivera, the plant’s acting manager.
“People” appears regularly in Link. Got news to share? Email us.
News Quiz
Bikini Bottom rises to the top
How much do you know about the SpongeBob SquarePants stamps?
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end.
1. True or false: The creator of the “SpongeBob SquarePants” cartoon, Stephen Hillenburg, was also a marine biologist.
a) True
b) False
2. How many career conferences did the Postal Service schedule across the country between May and August?
a) 25
b) 40
c) 50
d) 65
3. If a USPS business initiative involves any personally identifiable information, what should employees do to determine if Privacy Act rules apply?
a) Call the Judicial Officer Department.
b) Contact the Better Business Bureau.
c) Email the USPS Privacy and Records Management Office.
d) Terminate the initiative at once.
4. What federal government mascot has its own ZIP Code?
a) McGruff the Crime Dog
b) Mr. ZIP
c) Smokey Bear
d) Woodsy Owl
5. What did a customer recently ask Lexington, KY, Letter Carrier Visar Hasani to do when he delivered mail to her home?
a) Carry some heavy packages upstairs.
b) Help lift her husband off the floor.
c) Put out a stovetop fire.
d) Take her to the hospital.
Answers: 1) a. 2) c. 3) c. 4) c. 5) b.
August 12, 2025
Datebook
‘Mental Health and Movement’
Postal Service employees may participate in an upcoming webinar to gain insights into the nature of pain and how exercise can support both mental and emotional well-being.
The session, “Connecting the Dots: Mental Health and Movement,” will be held Tuesday, Aug. 12, from noon to 1 p.m. Eastern.
Representatives from the Mail Handers Benefits Plan will lead the discussion.
The plan is open to all eligible postal employees, and the discussion is not restricted to bargaining unit employees.
Participants must register before the event on the webinar website.
Participation is voluntary. Nonexempt employees must participate off the clock or during authorized breaks.
Employees with questions can email the USPS Benefits and Wellness team.
August 14, 2025
Datebook
‘Loneliness and Social Isolation’
Postal Service employees may participate in an upcoming webinar that will explore the health effects of loneliness and social isolation and practical ways to support yourself and others.
The session, “Loneliness and Social Isolation: The Hidden Impact on Health,” will be held Thursday, Aug. 14, from noon to 1 p.m. Eastern.
Representatives from the Government Employees Health Association, a provider of health plans for federal employees, will lead the discussion.
Participants must register before the event on the webinar website.
Participation is voluntary. Nonexempt employees must participate off the clock or during authorized breaks.
Employees with questions can email the USPS Benefits and Wellness team.
Postal Bulletin encourages emergency preparedness
Postal Bulletin’s latest edition, published Aug. 8, provides information about being prepared for emergency events such as wildfires, hurricanes and floods.
Updates to the organization’s policies, procedures and forms are also included.
Employees can go to usps.com to read and download the latest Postal Bulletin, along with past issues.
View past printouts
Printout details
What's included
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USPS reports third-quarter financial results
Total operating revenue was $18.8 billion
-
People
A patriotic thank-you
A supervisor thanks her co-workers and employees play a game
-
News Quiz
Bikini Bottom rises to the top
How much do you know about the SpongeBob SquarePants stamps?
-
August12Datebook
‘Mental Health and Movement’
-
August14Datebook
‘Loneliness and Social Isolation’
-
Brief
Postal Bulletin encourages emergency preparedness