
This Post Office floats
Lake Winnipesaukee’s mail boat keeps island residents connected
For the summer residents and campers who live on the many islands of New Hampshire’s largest lake, seeing the MV Sophie C. mail boat pull up to their dock is part ritual and part lifeblood.
Seasonal mail delivery by ferry began on Lake Winnipesaukee in 1892, and an official postal route was designated in 1902 — making it one of the Postal Service’s oldest water routes. In 1916, Congress recognized the lake’s mail boat Uncle Sam as the only floating Post Office in the United States because it had its own mail cancellation stamp.
MV Sophie C. has been the mail boat since 1969. The 76-foot steel vessel is operated by the route’s independent contractor, Mount Washington Cruises.
It is part Post Office, part sightseeing vessel. Passengers who ride on either of its two daily mail cruises between June and September get a look at the lake’s islands, but they also eagerly watch as USPS business is conducted at each stop.
Residents can receive mail, buy stamps and get their outgoing letters hand-cancelled with the route’s distinctive postmark. Passengers can buy and mail postcards from the boat.
Anne Nix first came to Lake Winnipesaukee when she was 10 days old, and she hasn’t missed a summer since. She was the full-time contract associate on MV Sophie C. for 26 years before semi-retiring last year.
On the smaller islands, Nix leans off the boat to swap mail bags hanging from dock posts. On the larger islands, she ties up the boat and hops off to grab outgoing mail and fill aggregated rows of brightly painted mailboxes.
She knows all the islanders by name, and she makes sure to bring treats for the dogs that they bring to the docks.
Nix, whose brother captained MV Sophie C. for many years, said mail service on the boat is nostalgic.
“Nothing is electronic, and there is no computer. I use an old-fashioned scale to weigh packages, and I use pay tables to determine prices.”
For customers who want tracking, she will walk their packages directly to the Laconia Post Office after completing her water route.
“Our service is very personalized. It’s Americana,” she said.
This floating Post Office handled 18,000 pieces of mail last summer. A significant portion of that haul is letters written by summer campers to their parents back home, since camp rules prohibit cellphones, email and video chats.
Recognizing that many kids are not familiar with mailing letters, Nix created posters and instruction sheets to explain how to properly address envelopes and affix stamps.
“My favorite service that the boat provides is delivering the care packages that parents mail to their kids at the camps,” said Amanda Carleton, postmaster of the Laconia, NH, Post Office, which encompasses the water route.
MV Sophie C. is part of the fabric of island life, and the residents’ routines are set according to its schedule. Children wait on the docks to buy ice cream from its snack bar, while adults look forward to chatting with one another and with the crew.
“Growing up here, we set our daily routines around the mailboat,” Nix said. “We never wore watches. When we saw the mail boat go by, we knew what time it was.”
Residents say being reachable by mail brings a sense of connectedness to the mainland.
“The mail boat is the island boat,” said Nix, who works as a nurse and dietitian in Vermont during the non-summer months. “It’s the hub of the lake, and it’s what makes this such a tight-knit community.”
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He evacuated residents from a burning building
This rural carrier associate sprang into action to save lives
Louisville, KY, Rural Carrier Associate Ethan Jones was delivering mail inside an apartment complex when a vehicle slammed into the building.
The driver had lost control of her SUV after getting into an accident. The vehicle rolled downhill before striking the building, causing structural damage and rupturing the gas line.
Jones ran outside and helped the driver out of her vehicle.
Soon afterward, the building caught fire.
Jones went back inside — going from apartment to apartment and beating on the doors to urge the residents to evacuate.
All the residents inside safely exited the building.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.

Here’s what Link covered Sept. 20-26
Parton’s legacy of literacy and the passing of a colleague made news
Last week, Link showed how Dolly Parton’s legacy lives on in Imagination Library, the literacy program she began in 1995 that has sent well over 100 million books to children ages 1-5.
“Having a reliable and affordable mail service makes what we do possible. Last year, we mailed about 40 million books through USPS,” said Samuel Wolfe, who oversees Imagination Library’s U.S. and global mailing partnerships.
It was a busy week for philatelists. The Postal Service released a set of stamps honoring photographer, musician and activist Linda McCartney; as well as the 11th stamp in the Kwanzaa series and Squirrels & Chipmunks in Snow.
We also told you about Kim Novak, a rural carrier in Arkansas who helped rescue a dog and her puppies; about a “roadeo” for drivers of USPS big rigs; and alerted readers to the window for USPS summer internship applications opening Sept. 28.
And we reminded readers the importance of creating an emergency supply kit and about the prohibition on commercial selling and advertising on Postal Service property.
“Heroes” told the story of Ethan Jones, a rural carrier who averted disaster after an SUV crashed into an apartment complex in Louisville, KY.
Jones helped the driver out of the vehicle, then returned to the complex and went from apartment to apartment to alert residents after the crash ignited a fire. All made it safely out.
And finally, there was sad news to report in “People”: Tim Norman, a strategic communications specialist in Central Area who worked for USPS for more than 40 years, died Aug. 31.
“Tim was kind, compassionate and a dear friend. Words cannot describe the pain we feel or how much he will be missed,” said Mark Inglett, Central Area’s strategic communications manager.
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National PCC Week begins Sept. 28
National Postal Customer Council Week takes place Monday, Sept. 28, through Friday, Oct. 2.
During the week, USPS leaders and postal customer councils, or PCCs, come together to network and discuss the latest trends in the mailing and shipping industry.
More than 85 PCCs will hold events across the nation.
The PostalPro website has more information about PCCs, including a tool that allows users to locate events in their community.