Monday, March 23, 2026
Emailing sensitive information? Take the proper steps
There are rules that must be followed when sending to recipients outside USPS
The Postal Service is reminding employees and contractors to follow proper procedures when sending emails containing sensitive information to recipients outside of the organization.
Employees and contractors sending emails to outside sources that contain sensitive and sensitive-enhanced information must type “#sensitive#” — spelled correctly — in the subject line and make sure no personal email accounts are in the recipient list.
Do not password protect any attachments. Doing so will block the transmission. Using #sensitive# automatically encrypts attachments.
Senders should confirm with recipients that they received an email titled “USPS Secured Message,” which provides a secure link to access the correspondence.
The USPS Corporate Information Security Office has more information on its external information sharing Blue page.
Email us your feedback. Your comments could be included in our “Mail” column.
Heroes
She interrupted a phone scam
This retail associate saved a customer $10,000
Kristy Miller, a retail associate in Patrick Springs, VA, was helping a customer mail a package recently.
The man, who was on his phone, suddenly wanted to change the package’s mailing address from Florida to Virginia, which raised a red flag.
The customer then told Miller that he was receiving a call from his local bank’s fraud department.
The Postal Service employee encouraged him not to answer the call. She then contacted the bank and shared the phone number from which the customer was receiving calls.
The bank confirmed it was a fraudulent call. Miller shared the information with the local police department and the Postal Inspection Service.
Her willingness to get involved saved the customer $10,000.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
Week in Review
Here’s what Link covered March 15-21
Career conferences and the Lowriders stamps dedication made news
USPS career conferences reached record attendance last year, and the Postal Service is hoping to continue that success in 2026, as Link reported last week.
“We are excited to build on that momentum and aim for even higher participation and engagement this year,” said Jenny Utterback, USPS organization development vice president. The 2026 conferences run from April through August.
We also spotlighted Postmaster General David Steiner’s testimony before the U.S. House Committee on Oversight and Government Reform about the organization’s finances. His complete written remarks can be found on the USPS Newsroom website.
Link ran reminders on the organization’s commitment to safe workplaces, the ethics rules surrounding supplemental employment, and the importance of backing up digital data.
In philatelic news, we spotlighted the dedication ceremony for the new Lowriders stamps in San Diego and shared a link for the latest “Mailin’ It!” podcast, which discusses why the 2026 stamp lineup is exceptional.
We examined the origins of Women’s History Month, explored U.S. cities with St. Patrick’s Day-themed postmarks, and highlighted the spring wellness challenge.
And the “People” column shared a little Hollywood-related postal history: It turns out that Oscar-winning actor Robert Duvall, who passed away last month, worked for the organization during his salad days in New York City.
Finally, “Heroes” told the story of Kristy Miller, a retail associate in Patrick Springs, VA, who suspected one of her customers was being scammed. She shared her hunch with the police and Postal Inspection Service and ended up saving the man $10,000.
Email us your feedback. Your comments could be included in our “Mail” column.
March 29, 2026
Datebook
Virtual supervisory job fair
The Postal Service will offer a virtual job fair for supervisory positions on Sunday, March 29, from 1 to 3 p.m. Eastern.
The fair will address the supervisory role, including responsibilities, potential career paths and how to find and apply for positions.
Sign language interpreters and closed captioning will be available, and after the fair, participants will be able to access a recording of it and the slides shown.
To participate, employees must complete an online registration form on MyHR, part of LiteBlue.
All participants must be a current career or noncareer Postal Service employee and attend while off the clock. Participation is voluntary.