
Repair contractor to pay $1M for bilking USPS
OIG special agents used a software tool to spot fake invoices and other problems
A Maxton, NC, repair contractor has agreed to pay $1 million in a civil settlement for allegedly inflating the cost of repairs at several Postal Service facilities.
Special agents from the Postal Service’s Office of Inspector General, or OIG, were using a proprietary data analytics tool to check contracts for possible fraud when it flagged the company and its owner.
Investigators found fake invoices with inflated work hours; travel miles billed as labor; forged or altered USPS employee signatures; inflated equipment costs; and a lack of disclosed subcontractors.
The special agents subpoenaed the company owner. During their questioning, his story unraveled, and the evidence of alleged fraud mounted. The Postal Service terminated its contracts with the company the next day.
The U.S. Attorney’s Office for the Eastern District of North Carolina charged the owner under the False Claims Act, which allows the federal government to recover up to three times the alleged amount of money falsely obtained — plus penalties for each false claim.
The owner denied the allegations but settled the case out of court by agreeing to pay $1 million to resolve the fraud claims.
The OIG investigation prevented an additional $3.6 million in future fraudulent payments to the company.
“The Postal Service OIG will continue to aggressively investigate companies that engage in activities designed to defraud the Postal Service’s contracting process,” said Kevin Cloninger, executive special agent in charge. “This settlement demonstrates that our special agents, along with the United States Attorney’s Office, will pursue contractors that overcharge the government and enrich themselves at the expense of USPS customers.”
The OIG recently highlighted the case on its website.
If you suspect or know of contract fraud against the Postal Service, report it to the OIG hotline. Your tip could be eligible for the OIG’s Reward for Information Program.

When you are on the clock, you are working for USPS
Employees can’t spend time doing side jobs, gambling or making influencer videos
The Postal Service is reminding employees that they cannot perform work for an outside business or engage in gambling when they are on the clock.
Supervisors also cannot ask or order subordinates to use their official time to work on non-USPS matters. For example, employees cannot ask subordinates to pick up their dry cleaning.
A limited amount of official time may be used for performing personal tasks if doing so does not interfere with USPS operations or violate the organization’s ethics rules or policies. For example, an employee can call a doctor’s office to make an appointment while on duty but cannot hold a two-hour phone call with a friend.
Employees are also prohibited from such things as filming influencer videos to be used on their social media pages.
Employees with questions can email the USPS Ethics Office or call 202-268-6346.
More information and resources are available on the Misuse of Time section of the Ethics page on Blue.
Delivering until the end
Reader reflects on the dedication of the Titanic’s mail clerks
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‘Make Your Commute Work for You’
Postal Service employees may participate in an upcoming webinar to learn how commuter benefits may help manage qualifying transportation expenses associated with travel to and from work.
The session, “Make Your Commute Work for You,” will be held Thursday, Oct. 29, at noon Eastern.
Representatives from Edenred, a provider of commuter programs for federal employees, will lead the session.
Participation is voluntary, but participants must register before the event. Nonexempt employees must participate off the clock or during authorized breaks.
Employees with questions can email the USPS Benefits and Wellness team.
WestPac Area, Maine-New Hampshire-Vermont lead in scanning
A snapshot of Postal Service scanning data shows the national rating was 97.08 percent during the week ending Oct. 16, down 0.47 percent from one week earlier.
The data was collected Oct. 21.
WestPac led the four areas with a rating of 97.35 percent, while Atlantic ranked last with a 96.9 percent rating.
Among the 50 districts, Maine-New Hampshire-Vermont, part of Atlantic Area, ranked first with a 98.46 percent rating, while North Carolina, also part of Atlantic Area, ranked last with a 94.16 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.
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Repair contractor to pay $1M for bilking USPS
OIG special agents used a software tool to spot fake invoices and other problems
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When you are on the clock, you are working for USPS
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“‘This postal clerk went down with the ship’ was an interesting piece. I recently visited the Titanic museum in Branson, MO, and they had sea postal clerk Oscar Scott Woody’s...”
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WestPac Area, Maine-New Hampshire-Vermont lead in scanning