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Daily printout: March 21


Friday, March 21, 2025

A blue collection box on a sidewalk outside a suburban Post Office
The new service standards will support USPS operational initiatives under the Delivering for America plan.

USPS is enhancing service standards

New tools and a fact sheet will help customers determine expected delivery times

The Postal Service is implementing refinements to service standards and has launched new online tools and a fact sheet to help customers prepare for the changes.

These adjustments will affect First-Class Mail, Periodicals, Marketing Mail, Package Services (including Bound Printed Matter, Media Mail and Library Mail), USPS Ground Advantage, Priority Mail and Priority Mail Express.

The enhancements are estimated to save the Postal Service at least $36 billion during the next decade through reductions in transportation, mail and package processing, and real estate costs.

The service standards refinement will occur in two phases to ensure effective operational implementation: the first phase will begin April 1 and the second will start July 1.

As part of the ongoing Delivering for America 10-year plan, USPS has already achieved $2.2 billion in annual transportation cost reductions by streamlining networks and optimizing air and surface options.

The organization has also decreased work hours by 50 million — translating to $2.5 billion in annual savings — by enhancing plant productivity and closing unnecessary facilities. Additionally, USPS has increased revenue by $3.5 billion annually by adapting product offerings amid significant declines in First-Class Mail volume.

The newly enhanced service standards align with the Postal Service’s operational goals and enable the organization to realize the projected savings while also:

• Preserving the current service standard day ranges for First-Class Mail and USPS Ground Advantage, thus ensuring the standard First-Class Mail delivery time will not exceed five days;

• Enhancing service predictability and reliability;

• Offering 2-3-day turnaround service within regions and specific local areas; and

• Allowing flexibility in regional transportation schedules, which may extend service expectations by one day for mail collected at certain Post Offices while overall improving delivery speeds for mail and packages between regions.

In preparation for these upcoming changes, USPS has developed user-friendly tools to assist customers in understanding expected delivery times for their mail.

Starting March 24, customers can look up service standards on usps.com for mailings from one ZIP Code to another on a particular mailing date. The search results will display the available mail classes along with the expected delivery dates for each.

Also starting March 24, a new interactive map will be available that will display service standards. Customers will be able to enter the ZIP Code they are mailing from along with the mail class to view the expected delivery time.

The usps.com Delivering for America section has more information.

Three women in business wear stand on a stage next to a poster bearing an image of the Allen Toussaint stamp
Carrie Braxton, Dane County’s equal employment opportunity manager, left, Wisconsin District Manager Wanda Prater and Madison, WI, Postmaster Diana Nygaard stand near a poster of the Allen Toussaint stamp.
People

A toast to Toussaint

USPS holds a special dedication and a postmaster begins a new gig

The Postal Service held a special dedication ceremony for the Allen Toussaint stamp in Madison, WI, last month.

Diana Nygaard, Madison’s postmaster, and Wanda Prater, Wisconsin District manager, took part in the event, which brought together residents, community leaders and USPS employees to pay tribute to the New Orleans musical icon.

“His influence is woven into the fabric of American music, and this stamp serves as a lasting tribute to his legacy,” Nygard said.

The Toussaint stamp is the 48th in the Postal Service’s Black Heritage series.

Running a tight ship

El Prado, NM, has a new postmaster: Scott Mizen,who has been with USPS for 28 years.

Mizen was previously postmaster in Chandler, AZ, and a customer service supervisor at the Chandler Anderson Springs Post Office. He started his career in Chandler as a letter carrier.

He said he tries to run a tight ship, “making sure our customers are happy, all our packages are getting last-mile scans, and all mail is delivered on time.”

Maybe that comes from his stint in the U.S. Navy, where he served aboard submarines for eight years.

“People” appears regularly in Link. Got news to share? Email us.

A sheet of colorful stamps depicting scenes from the children’s book Goodnight Moon
Do you know where the Goodnight Moon stamps will be dedicated?
News Quiz

Good Moon rising

How much do you know about this upcoming stamp?

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end.

1. Where will the Goodnight Moon stamps be dedicated

a) Baltimore

b) Kansas City, MO

c) Minot, ND

d) Santa Fe, NM

2. How many days did it take Teddy Kondrich, 24, to hike the entire Appalachian Trail?

a) 150

b) 161

c) 172

d) 183

3. What did Manila, AR, Rural Carrier Lee Ann Austin do when a customer declined 911 assistance after falling while picking up trash?    

a) She called 911 against the customer’s wishes.

b) She brought the customer to a neighbor’s house.

c) She tended to the customer’s wounds herself.

d) She called the customer’s family members.

4. What did Greg Breeding, an art director for USPS, use to design the Freshwater Fishing Lures stamps?

a) Photographs he took while visiting a sporting goods store.

b) Photographs of lures taken by Sarah Cramer Shields.

c) His grandfather’s tackle box.

d) YouTube videos of professional fishing tournaments.

5. Amber McReynolds, chairwoman of the USPS Board of Governors, recently toured a planned sorting and delivery center located where?

a) Henderson, NV

b) Laramie, WY

c) Newton, KS

d) Wallington, NJ

Answers: 1) b. 2) c. 3) d. 4) b. 5) a.

Brief

Postal Bulletin covers the Postal Pulse survey

Postal Bulletin’s latest edition, published March 20, explains what the Postal Pulse survey is and how the organization uses the results.

Updates to the organization’s policies, procedures and forms are also included.

Employees can go to usps.com to read and download the latest Postal Bulletin, along with past issues.

View past printouts

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