The checks are in the mail again. To combat identify theft and fraud this tax season, Colorado and South Carolina are mailing refund checks — even if filers chose a direct deposit option. “Criminals attempting to steal taxpayer refunds is a growing, national problem, and one we are committed to fighting,” Rick Reames, South Carolina’s […]
A multicultural business website has once again named the Postal Service the top government agency for providing opportunities to companies owned by minorities and women. More than 1 million business owners voted in DiversityBusiness.com’s online poll to determine the Div50, an annual list of the top corporations and agencies that buy products and services from […]
If you’re planning your retirement, the Postal Service encourages you to remember the three Rs — review, rethink and remain. Review. If you haven’t taken a good look at your Thrift Savings Plan (TSP) retirement account recently, now is a good time to review it. You should also review your TSP account throughout the year. […]
Henry, IL, Letter Carrier Sarah Tucker was delivering mail at a residence when she found a note inside a mailbox. The note said, “There is a dead body inside the house, this is no joke.” Tucker called police, who entered the home in time to prevent a resident from committing suicide. […]
“Every Door Direct Mail is so easy to use. I get great feedback from customers about our specials. I’m saving so much money compared to newspaper advertising.” […]
Read More… from Colorado Springs, CO, restaurateur Jasmine Andrew
If you’re interrupted while taking a course through the Learning Management System, always remember to select “Log Off.” This will allow you to resume training where you left off. […]
Western Area and Portland District are the leaders in scanning performance standings as of March 11: Areas. Western held onto first place for the third straight week with a rating of 96.66, followed by Capital Metro (95.93 percent) and Great Lakes (95.8 percent). Districts. Portland rose from fifth place last week to first with a […]
During the past 15 years, a Gurnee, IL, firm has grown from a home-based business to a major company with a warehouse and distribution centers. It provides shipping supplies to businesses that sell products online. North Illinois Field Sales Representative Cliff Peterson recently met with the company’s executives, who said they were concerned about the […]
Selma, AL, Distribution Clerk George James was one of the peaceful protestors marching across the Edmund Pettus Bridge on March 7, 1965, when police attacked. Fifty years later, he’s thankful he survived. “You have to keep the faith,” James said. The 27-year Postal Service employee was recently recognized by DPMG Ron Stroman, who visited Alabama […]
If you suspect you received a malicious email, contact the Postal Service’s Computer Incident Response Team at 866-877-7247 or uspscirt@usps.gov. […]
“We’re excited about the benefits Mobile Point of Sale presents. This tool will help us get to the next level of efficiency and improve the customer experience.” […]
I really enjoyed the article about the 50th anniversary of the march in Selma, AL. […]
Havre de Grace, MD, Letter Carrier Gardner McCullough was on his route when he came upon a woman who had fallen and injured herself while walking her dog. He called 911 and stayed with her until help arrived. She was taken to a hospital and treated for a broken arm. After his shift was over, […]
In addition to discussing the Postal Service’s future during her March 6 installation, PMG Megan Brennan thanked employees for their dedication. “Our employees do great work every day,” Brennan said. “They serve every community in America, visiting every business and residence, and they do so with deep pride in our mission.” The PMG also thanked […]
March is Women’s History Month, a time to recognize the contributions of women to the nation’s progress. Women have been shaping postal history since 1775, when Mary Katherine Goddard was appointed as the first woman postmaster in Baltimore. Goddard served under Postmaster General Benjamin Franklin. Not only was she in charge of a large Post […]
Alabama District is selling envelopes to commemorate the 50th anniversary of the Selma to Montgomery march for civil rights. DPMG Ron Stroman recently unveiled the envelope, which Alabama District General Clerk Marvin Owens designed. It features an image from the march and a recent stamp depicting the 1963 March on Washington. Two versions are available: […]
When 7-year-old Richard “Trip” Klibert found the healthy changes to his school lunch unacceptable, he turned to a classic form of civil dissent: He wrote a letter to the White House. In a handwritten note to first lady Michelle Obama, the Louisiana second-grader complained her “Let’s Move” initiative had “ruined” his school’s Taco Tuesday with […]
A new organization is encouraging more women to write letters. Women of Letters, started in 2010 in Australia by Michaela McGuire and Marieke Hardy, recently made its way to New York. Every month, five women from various fields come together to read their letters before an audience. Actress Molly Ringwald was the headliner at the […]
Capital District Field Sales Representative Sherri Hines knows an opportunity when she sees one. When a business that sells refurbished tools and accessories opened in her area, Hines placed a cold call and told the owner about USPS shipping options and prices. After hearing the owner’s frustration about shipping with the Postal Service’s competitors, Hines […]
Sheboygan, WI, Letter Carrier Lorri Trossen was delivering mail when she found a woman lying on the ground. The woman had crawled there after injuring herself in her garage. Trossen helped her into the house and called emergency responders. […]
Employees are reminded that Value-Added Refunds (VARs) are no longer processed by retail units and must be entered through PostalOne by Business Mail Entry Units. Retail units should not submit PS Form 3533, Application for Refund of Fees, Products and Withdrawal of Customer Accounts for VARs to the Scanning and Imagining Center. […]
“My motto is to scan everything, even if you’re unsure if it’s required.” […]
I love the mailbox booties story. I think it’s great. […]
USPS will embrace change and aggressively pursue new business opportunities, PMG Megan Brennan said during her installation ceremony March 6. “The story of the Postal Service is really about change. It’s about an organization that is continually changing and improving to better serve the American public,” Brennan said. To achieve its goals, USPS will provide […]
Reminder: The Postal Service’s online multicultural calendar is available until June. The calendar lists holidays, heritage month announcements and other activities that foster inclusiveness and a greater appreciation for diversity. The calendar, which debuted last year, also provides events, recipes, videos and additional information. Employees are encouraged to use the calendar, which is hosted by […]
What’s more surprising: discovering the United States is dotted with giant concrete arrows — or learning the markers helped move the mail? The Atlantic news site recently gave readers a bird’s eye view of the arrows, which were used in the 1920s and 1930s to guide the nation’s airmail pilots. Approximately 1,500 arrows were built […]
I’m a huge advocate for writing letters. I always keep stationary and supplies handy in the event a co-worker is out ill or a friend has lost a loved one. […]
“Door-to-door, town-to-town, coast-to-coast — the Postal Service is more than just mail. Our employees and our organization make a difference in the communities we serve, all for the price of a stamp.” […]
Read More… from Niota, IL, Postal Support Employee Stacie Harl, writing in the Journal-Pilot
Strive to make all interactions with customers positive. A small-business customer shared this feedback: “Service with a smile and being pleasant and friendly makes a customer want to come back.” […]
Shelbyville, TX, Letter Carrier Ronald Wheeler was delivering a package when he heard a woman inside the house calling for help. He opened the door and found her lying on floor where she had fallen and injured herself. Wheeler called for help and stayed with the woman until emergency responders arrived. The woman was taken […]