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Strolling thunder

Mariachi, stamps celebrating the lively Mexican musical tradition, will be released July 15. The term “mariachi” can refer to the music, the person playing it, or anything associated with the genre. Each of the five stamp designs depicts a single mariachi dressed in distinctive, eye-catching garb — an outfit called a traje de charro. These […]

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Who needs to know?

The Postal Service is a unique hybrid: part government agency, part commercial enterprise. Because of this, the organization has a special exemption from certain requests under the Freedom of Information Act (FOIA), a law designed to create transparency in government. Information of a commercial nature — that is, information related to commerce, trade, profit or […]

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Route management

The Postal Service has started a series of training sessions on how to use technology to better evaluate the work performed on city routes and quickly align route growth and decline to improve customer service. The weeklong training sessions using this technology are part of the Technology Integrated Alternate Route Evaluation and Adjustment Process (TIAREAP), […]

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‘Evolution of a Medium’

The Postal Service has released “Evolution of a Medium,” a series of four videos designed to help businesses and marketers understand how the combination of direct mail and digital innovation can help grow their business. The videos explore Informed Delivery, Informed Visibility, retargeted direct mail and digitally enhanced mail. “We have transformed the digital mail […]

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Education savings

Postal Service employees can save 20 percent on tuition for the American College of Education. The online college is based in Indianapolis and focuses on education, health care and nursing. USPS employees can apply the discount to any degree, certificate or class. The college’s website and the Employee Deals LiteBlue page have more information. For […]

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To remember

President Joe Biden has ordered U.S. flags flown at half-staff to honor Shinzo Abe, the former prime minister of Japan who was assassinated this week. Flags should be flown at half-staff until July 10 at sunset. Earlier this week, Biden ordered flags lowered to honor the victims of the mass shooting in Highland Park, IL. […]

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Baby blue

Aaron Tromsness, the officer in charge at the Galena, KS, Post Office, recently had a special delivery to ensure: His pregnant wife, Lindsey, had gone into labor with their fourth child, and as Aaron drove her to a hospital, they realized they would not make it there before she gave birth. Aaron immediately stopped on […]

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Customer 360 update

USPS is upgrading the Customer 360 platform with a new interface and features. Customer care centers, Consumer Affairs offices and Post Offices use Customer 360 to create, investigate and resolve customer issues. The platform, also known as C360, shows when, where and how often a customer has previously contacted the Postal Service for help, and […]

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Becoming a self-starter

The USPS Wellness team and the University of Phoenix will offer “Mastering Self-Motivation,” a webinar, on July 13. The session will be offered at 12:15 p.m., 3:15 p.m. and 8:30 p.m. Eastern that day. Postal Service employees can register on the webinar website. Participation is voluntary. Nonexempt employees may only participate off the clock or […]

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Significant improvements

Postmaster General Louis DeJoy updates employees on the Delivering for America plan in his latest video message. Topics include the organization’s steady progress in service performance and upcoming significant improvements to the processing and delivery network and USPS transportation strategies. The video, released July 5, is available on Link and other postal websites and will […]

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Holleran for help

Rural Carrier Associate Jason Holleran was delivering mail on a February day in Tarentum, PA, when he came upon an older customer in need of assistance. The man had slipped and fallen in his driveway, leaving him stranded in temperatures below freezing as he desperately yelled for help. Holleran rushed to the customer’s aid, called […]

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Foreign gifts

If your job requires you to travel internationally or regularly interact with foreign officials, keep in mind that the Postal Service has rules about accepting gifts from abroad. Generally, recipients may keep gifts from a foreign government of “minimal value,” determined to be a U.S. retail value of $400 or less. The definition of minimal […]

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NPF highlights

Video highlights from the recent National Postal Forum are now available on Blue and LiteBlue. The National Postal Forum, also known as NPF, is the mailing and shipping industry’s largest annual conference. The event allows the USPS executive leadership team to present business customers with new information and updates on a range of topics, including […]

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A pretty penny from pallets

There was a pallet pileup outside the Louisville Processing and Distribution Center — and it was growing into quite a nuisance. Private shippers would abandon the wooden pallets outside the Kentucky facility, drawing scavengers who would scour the stacks for recyclable items. The unauthorized foragers would often leave their own discards scattered on the access […]

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Share your feedback

USPS is encouraging employees to complete the Postal Pulse survey before the July 15 deadline.   The survey, which began June 14, allows employees to share observations about their work environment. This feedback helps USPS make positive changes and improvements.   The Postal Pulse survey is run by Gallup. It takes about five minutes to […]

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Know your tags

The Postal Service wants employees to remember the differences between Political Mail and Election Mail tags during this year’s election season. Red Tag 57, for Political Mail, should be used for any political campaign mailing by a registered candidate, campaign committee and committee of a political party. This tag also can be used for message […]

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Ice scream

Letter Carrier Amber Greenberg was delivering mail on a February day in Troy, OH, when she heard someone scream. Seeing that a customer had slipped on ice and seriously injured herself, Greenberg rushed to her aid. Customer Services Supervisor Ethan Garland was driving nearby at the time, and he immediately stopped to assist Greenberg, who […]

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New service standards

The Postal Service will upgrade service standards for its Retail Ground and Parcel Select Ground products, effective Aug. 1. Within the contiguous United States, service standards will be accelerated from two-to-eight days to two-to-five days for the same affordable price. Items containing hazardous materials or live animals are not eligible for the upgraded service standards. […]

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Cup leads

Postal Service employees have submitted more than 3,900 sales leads for the new USPS Connect Local delivery option. USPS Connect Local, which began a national rollout in February, offers businesses affordable next-day delivery in select locations, with same-day delivery, Sunday delivery and pickup options in each state. The USPS Small Business Solutions team is holding […]

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Job hunting?

Postal Service employees can seek a job with any person, business or organization while still employed by USPS. This includes any entity that does business with the Postal Service, but there are some rules to follow: • Be aware of any potential overlaps between the prospective employer and your current postal job duties. If such […]

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Workplace adjustments

The Postal Service, like all federal agencies, must provide reasonable accommodations to qualified applicants and employees with disabilities, unless doing so would cause undue hardship for the organization. The Postal Service assesses on a case-by-case basis whether an accommodation would cause undue hardship. The goals of an accommodation are to enable a person with a […]

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Pregnancy and beyond

Postal Service employees can participate in an upcoming webinar to learn about the stages of pregnancy, as well as prenatal and postpartum care. The session, “Your Pregnancy Journey: Stay Healthy Every Step of the Way,” will be held Wednesday, June 29, at 2 p.m. Eastern. Taylor Dirks, a nurse consultant with BlueCross Blue Shield, will […]

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Show of strength

Rural Carrier Associate William-Jacques Jones was recently making deliveries in Clinton, OH, when he came upon a customer in distress. The man, who was choking on food, was attempting to walk to a neighbor’s house for assistance. Jones rushed to the customer’s aid, performing the Heimlich maneuver on him until the obstruction was dislodged. The […]

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Free at last

Juneteenth, the nation’s newest federal holiday, is the oldest nationally celebrated commemoration of the end of slavery in the United States. It is rooted in events that took place in Texas in 1865. President Abraham Lincoln had declared enslaved persons free as of Jan. 1, 1863, but enforcement of his Emancipation Proclamation relied heavily on […]

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Honoring a trailblazer

Lee Moak, a member of the USPS Board of Governors, presided as the dedicating official at a stamp ceremony honoring Washington Post publisher Katharine Graham on June 14. The event, held at the Library of Congress in Washington, DC, also featured Graham’s eldest son, Donald; her younger son, Stephen, and daughter, Lally Weymouth; historian Michael […]

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Priority fuse box

Jacqueline Goff, a contract delivery service carrier in Belfry, KY, was making deliveries in January when she learned that an older customer had been without heat and electricity for over four days. The woman, who had no cellphone, had been unable to call anyone, so Goff offered to contact the electric company for her. Goff […]

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Organizational changes

The Postal Service is enhancing its organizational structure, continuing a series of improvements to help implement Delivering for America, its 10-year plan to achieve financial sustainability and service excellence. Details are available in a June 13 memo from Postmaster General Louis DeJoy. […]

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Bright green

Four projects were chosen for the 2022 Sustainability Excellence Awards, which honor standout efforts to reduce the Postal Service’s environmental footprint. Of the four, one — a route consolidation devised by the Surface Logistics Transportation team — was singled out for the top honor, the Postmaster General Sustainability Excellence Award. “Eliminating unnecessary transportation around the […]

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Climbing the ranks

Here’s a look at some recent changes in the Postal Service leadership ranks: • Tracy R. Raymond, retail operations manager, was named acting retail operations director. • Oklahoma City Postmaster Daniel M. Reyes III was named the acting postmaster in Dallas. Corpus Christi, TX, Postmaster Marcia J. Titus was named Oklahoma City’s acting postmaster. • […]

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Healing with food

Postal Service employees can participate in an upcoming webinar to learn how adding certain foods to their diet can improve common ailments. The session, “Health Literacy — Translating Your Diagnosis Into Eating,” will be held Tuesday, June 21, at noon Eastern. Health and wellness representatives from GEHA, a not-for-profit provider of health plans for federal […]

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