Sandi Fisher and Beth Graham have been friends for most of their lives — even though they just met. Cameras from the TV newsmagazine “Inside Edition” recently captured their emotional face-to-face meeting after 38 years of being pen pals. “You’re shorter than I thought,” Fisher said through tears. In the late 1970s, a children’s TV […]
The USPS Customer Care Centers play an important role in serving customers, Consumer and Industry Affairs VP Jim Nemec says in his latest “Point of View” video. The care centers received more than 53 million calls last year. Most calls were handled by an interactive response system, but 12 million calls were directly answered by […]
Several labor custodians at the Columbus, OH, P&DC were having lunch together recently when a member of the group, Ernest Wheelwright, began choking and lost consciousness. Jeff Sperry and Kevin Martin worked together to perform the Heimlich maneuver on Wheelwright, while Deidre Patterson called 911 and Alan Mitchell notified the maintenance supervisor. Wheelwright regained consciousness. […]
“We’re an essential part of the unrivaled American infrastructure, allowing citizens to communicate and businesses large and small to ship goods and advertise their wares affordably and efficiently.” […]
Never connect your USPS-provided computer or mobile device to unsecured Wi-Fi hot spots at cafes, airports or other public spaces. The CyberSafe at USPS site has more tips for secure telework and travel. […]
I’m extremely proud of what our employees in Liverpool, NY, did for Matthew Watkins. It shows how caring we are. […]
The eTravel system will undergo scheduled maintenance this weekend. The site will be unavailable from Friday, March 4, at 9 p.m. EST through Sunday, March 6, at 5 p.m. EST. Users will be able to electronically submit travel reports and track reimbursements after 5 p.m. EST March 6. […]
When a Cambridge Springs, PA, rural carrier associate was in a car accident while delivering mail recently, two colleagues worked together to safeguard the mail. Letter Carrier Donald Boyd drove an LLV to the scene and helped gather the mail, while Retail Associate Robert “Terry” Gibson took pictures of the mail and the vehicles. Boyd […]
The Postal Service has introduced DeliverTheWin.com, a site that provides political campaigns with guidance on how to best use direct mail to communicate with voters. The site aims to build upon USPS research that shows 79 percent of households either read or scan the advertising mail they receive. This makes direct mail one of the […]
Postal Service employees are continuing to move the mail despite powerful snowstorms in Michigan, Indiana and other parts of the Midwest in recent days. Heavy snow from Chicago to St. Louis has brought traffic to a standstill and prompted schools, businesses and government offices to close. More snow is expected this week. USPS is delivering […]
When working outside the office, disable remote connectivity and Bluetooth capabilities on your USPS-provided devices to prevent them from connecting to unsecure wireless networks. Instead, use the Postal Service’s Virtual Private Network (VPN) to connect to the USPS intranet. VPN access may be requested through eAccess. The CyberSafe at USPS site has additional tips. […]
Today’s hero is featured in a full-length article. […]
The “Postal parade” provided by the Liverpool, NY, Post Office for cancer patient Matthew Watkins is just another way of demonstrating how we’re postal proud. […]
“[My goal is to provide] excellent service to internal and external customers, maintain a great attitude and get the job done in a timely manner.” […]
Read More… from Washington, DC, Maintenance Operations Clerk Valerie White
The mail can deliver wins for political campaigns this election year, USPS leaders told a gathering of top consultants, party officials and industry executives in Washington, DC, last week. “This is not your grandfather’s Postal Service,” said Sales VP Cliff Rucker. “We are enabling new technology that helps target, integrate, track and deliver political mail to […]
Eddyville, KY, Rural Carrier Linda Brazell was delivering mail recently when she noticed a truck on fire near a house garage. After calling called 911 and alerting the Postmaster, Brazell got a hose from the front of the house and helped keep the fire from spreading. The fire department arrived and extinguished the blaze. […]
Want to help your co-workers improve their overall wellbeing? If so, USPS invites you to join Wellness Partners, a new program that aims to “build a foundation of health and wellness within the Postal Service.” Participants will act as liaisons between the Wellness team and employees who work across the nation. The partners will promote […]
The duo who designed the Postal Service’s forthcoming “Star Trek” stamps has gone where no artists have gone before. Jason Kernevich and Dustin Summers, who lead the Philadelphia firm Heads of State, spent nine months designing the four stamps. The opportunity to create stamps is “a tremendous honor,” Kernevich told The Standard Speaker newspaper last […]
Children are learning the joys of sending and receiving letters through a new toy, Turtle Mail. The small wooden mailbox comes in several bright colors and prints messages sent by friends and family through a Wi-Fi enabled app. Turtle Mail was created by Alysia Finger and Albert Niko Triulzi, two Carnegie Mellon University who wanted […]
Wyoming, MI, Letter Carrier Nicklaus Gleason was delivering mail recently when he noticed a strange odor near a house. Gleason alerted utility workers, who discovered a gas leak. Gleason’s actions are credited with saving the homeowners’ lives. […]
I attended the stamp dedication honoring Richard Allen. It was phenomenal. The ceremony was well put together. I am proud to be an African-American postal worker. […]
“Richard Allen was a tireless preacher who embraced his mission and established a concrete foundation for others to follow in his footsteps.” […]
Leadership Matters (course number 10025014) will be available soon in the Learning Management System to help employees learn the importance of creating a safety culture within the Postal Service. This training is required for all Postal Career Executive Services and Executive and Administrative Schedule employees. The course must be completed by March 31. […]
Post Offices set the stage for American innovation and the government’s expansion in the 1800s, according to new academic research. The expansion “[helped form] a huge web connecting the country” and went hand in hand with the nation’s technological dominance during the period, the researchers write. “At the center of this web was the Post […]
The national scanning rating for the week ending Feb. 12 was 96.96 percent, virtually unchanged from the previous week. Scores remained tight among the area and district leaders: The top four areas reached or exceeded 97 percent. Western (97.59 percent) held onto first place, followed by Eastern (97.14 percent), Southern (97.08 percent) and Great Lakes […]
Preserving the art of letter writing is the goal of a new play with two uniquely qualified stars. Ryan O’Neal and Ali MacGraw, who starred in the 1970 film “Love Story,” have reunited for a touring production of A.R. Gurney’s 1989 play “Love Letters.” O’Neal and MacGraw play characters who read letters they sent each […]
An online jewelry company recently began using Priority Mail to ship its products, generating $1.2 million in revenue for the Postal Service. Sandi Turner, a Nevada Sierra District field sales representative, persuaded the business to switch from two USPS competitors after meeting with a company representative. (Businesses aren’t named in sales stories to protect the […]
The Postal Service’s exhibit at the recent Consumer Electronics Show scored big with customers and the news media alike. Exhibitor Magazine ranked USPS as one of the top 20 exhibitors at the Las Vegas event, which featured displays from more than 3,800 businesses. The Consumer Electronics Show allows the Postal Service to demonstrate how technology […]
Have you received your Postal Pulse survey? USPS began distributing the surveys during this week. On Feb. 16, Postal Career Executive Services (PCES) and Executive and Administrative Schedule (EAS) employees should have received an email from the Gallup organization, which conducts the survey for USPS. The email contains a link to an online version of […]
CyberSafe 101: Passwords and Phishing (course number 10024251) and CyberSafe 201: Data Protection (course number 10024852) are available in the Learning Management System. The courses provide a basic overview of computer security issues and help employees understand why security awareness is important. Both courses must be completed by April 30. […]