Pitney Bowes is going paperless. The Connecticut company whose postage meters are found in mailrooms around the world wants to get into the business of helping retailers process orders and ship packages. “Very few things are quite as profitable as a mail meter, but software is one of those businesses that actually has very attractive […]
Arches National Park in Utah will be featured on a stamp this year, the Postal Service announced April 5. The stamp will show an image of Delicate Arch, one of more than 2,000 stone arches in the park. Arches will be part of the Postal Service’s upcoming pane of 16 National Park Service stamps. USPS is […]
Sahaar Webb has the kind of look you’d expect to see in ads for Calvin Klein or Gucci. Instead, the St. Louis retail associate is the face of the Postal Service’s new spring point-of-purchase (POP) campaign. He’ll soon be seen in promotional materials in more than 32,000 USPS retail locations nationwide. “I am proud to […]
San Francisco District is saving hundreds of thousands of dollars each year by recycling more waste, becoming a model for other districts across the nation. “The district has done a complete about-face,” said Pacific Area VP Dean Granholm, who praised employees for making changes after a 2014 audit found facilities were throwing away too many […]
“USPS is still the best value for online businesses shipping lighter-weight packages.” […]
The Postal Service can help customers meet the April 18 deadline for filing tax returns. Customers can use the usps.com locator tool to find Post Offices and facilities that will stay open later. […]
Glendale, AZ, Letter Carrier Brian Johnson recently noticed a customer hadn’t picked up his mail for several days. When Johnson knocked on the customer’s door, he heard an alarm. Johnson knew the customer had a monitoring device, so he asked a neighbor to contact a family member and the police. Officers arrived and discovered the […]
I love the fresh new look of the Link front page. It’s very inviting and easy to navigate. […]
The Postal Service will issue 16 stamps in June to mark the National Park Service’s 100th anniversary. Each stamp image, representing one iconic national park, will be revealed in alphabetical order during the next three weeks, beginning Monday, April 4. “These stamps celebrate the 100th anniversary of the national parks and depict the beauty and […]
There are jazz singers — and then there’s Sarah Vaughan. “You’re not going to get a lot of argument from people if you say she is the greatest jazz singer that’s lived,” music scholar Wayne Winborne says in a new USPS video tribute to Vaughan. The four-minute production was shown during this week’s dedication of […]
April is Celebrate Diversity Month, a time to raise awareness and encourage conversations that foster an appreciation of everyone’s uniqueness, as well as the similarities that unite us. The Postal Service encourages employees to learn more about the diversity of cultures, backgrounds and life experiences of their co-workers and customers throughout the month. To foster […]
The Postal Bulletin’s latest issue reports on Earth Day, which occurs April 22 each year. USPS marks Earth Day by emphasizing the organization’s efforts to reduce waste and promote recycling. The Postal Bulletin highlights the National Recycling Operation, which aims to reduce trash disposal costs and increase recycling revenue. The March 31 edition also previews the Shirley […]
The Customer Experience Essentials site has tips on sharpening your customer service skills. […]
I enjoy reading “Heroes’ corner.” I feel grateful that I’m part of a team of good, honest postal employees. […]
“Seeing the joy on someone’s face when you deliver a package or letter is priceless.” […]
Read More… from Marsing, ID, Retail Associate Deanna Eliason
Fort Worth, TX, Letter Carrier Dan Do sensed something was wrong when he recently noticed a customer hadn’t collected her mail in several days. Do called police and asked officers to check on her. Emergency responders entered the woman’s home and found her lying on the floor unconscious. She was taken to a hospital, where […]
More people use usps.com than any other government site that participates in a new federal tracking service. At certain points each day, about 6,000 people frequent the usps.com welcome page and more than 50,000 people visit all usps.com pages. This traffic far exceeds other participating sites. The data was reported recently by DigitalGov, a federal group […]
The Postal Service is continuing to honor employees who perform heroic acts. For years, these employees have received letters of commendation from the Postmaster General. In 2015, PMG Megan J. Brennan sent letters to more than 300 heroes. Honorees are also spotlighted in Link’s daily “Heroes’ corner” column. Last week, USPS introduced two displays at […]
A Nebraska employee stopped a customer from being scammed out of thousands of dollars this week. Bellevue, NE, Retail Associate William Reynek intervened when the woman came to the Post Office March 22 and said she wanted to mail the cash to the East Coast. “I thought this was odd and repeatedly asked her, ‘Do […]
The deadline to complete the Postal Pulse employee survey is Monday, March 28, at 11:59 p.m. EDT. All employees are strongly encouraged to participate in the survey, which helps USPS make workplace changes and improvements. The survey has 13 questions and takes about 3-5 minutes to complete. Bargaining employees can complete paper copies of the […]
Knowing your cholesterol numbers helps you manage your overall health. The terms “good” and “bad” are commonly used when referring to cholesterol. Experts say your high-density lipids (HDL), or good cholesterol, should be higher than 60 mg/dL, while your low-density lipids (LDL), or bad cholesterol, should be less than 100 mg/dL. Total cholesterol — the combination […]
“USPS wants to make a better experience for [customers] at every touch point. We’re looking at ways the Postal Service can thrive into the future, no matter what the scenario may be.” […]
Read More… from Strategic Business Planning Manager Preston Finley
Before you step away from your workstation, lock your computer screen by pressing the “L” and Windows logo keys simultaneously. You can unlock the computer by pressing the “Ctrl,” “Alt” and “Delete” keys simultaneously. The CyberSafe at USPS site has more information. […]
I was deeply touched by Pensacola, FL, Letter Carrier Glen Corbett’s act of respect for the veteran’s funeral procession. My dad was a vet. Corbett is a postal worker to be proud of. […]
High Point, NC, Letter Carrier Susan Deaton was delivering mail recently when she encountered a customer who was experiencing medical problems, including slurred speech. Deaton called 911 and waited for paramedics, who took the woman to a hospital. Deaton then resumed her route. After spending a few days in the hospital, the woman was sent […]
USPS is using technology to better serve business customers, Chief Marketing and Sales Officer Jim Cochrane told industry leaders at the National Postal Forum this week. “The future is all about the customer. We have to listen and quickly adapt to their needs,” he said. One example is Informed Delivery, a service that provides consumers […]
The Postal Service’s commitment to business is the focus of the latest Priority: You TV ad. The 30-second spot shows USPS delivery vehicles moving packages across the nation. “Why do so many businesses rely on the U.S. Postal Service? Because when they ship with us, their business becomes our business,” the narrator says. The commercial […]
Feeling stressed at work? USPS has advice: Eat, move and relax. The Postal Service recently introduced a page on LiteBlue to help employees focus on their well-being year-round. The page notes that eating healthy, light exercise and relaxation can help employees get the most out of their work day. Here are some tips: Skip fast foods […]
“We go the extra mile to make sure our customers leave with a smile.” […]
I loved reading “Santa’s helpers.” The Carolina Forest, SC, Post Office employees’ actions made me feel warm and fuzzy. […]