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Scanning scorecard

The Postal Service’s national scanning rating was 97.47 percent during the week ending Sept. 16, up from the previous week. Thirty-five districts and two areas met or exceeded the national average. Hawkeye (98.6 percent) claimed the top spot among the districts for the second consecutive week. Among the areas, Western (97.91 percent) notched its third […]

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Rail mail

Noel Beaudette had an interesting mail route once — one that took him from Minnesota to Nebraska. In a recent Minneapolis Star Tribune article, Beaudette, who retired from USPS in 1986, recalled his experiences as a railway postal clerk in the 1960s. The national postal system included Railway Post Offices in Minnesota from 1871-1971. Mail […]

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Security matters

The Postal Service is reminding employees to remain vigilant at all times regarding the security of USPS facilities and vehicles. Employees should take extra care when accepting mail at retail counters and when collecting or delivering mail. Report any suspicious mail items to the Postal Inspection Service and local law enforcement officers. Employees must follow these […]

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Matthew Demma, Worcester, MA

Matthew Demma was delivering mail recently in Worcester, MA, when he encountered a customer in distress. Smoke was coming from the woman’s house and she was choking. The city carrier assistant helped her get out of the house, called 911 and stayed with her until emergency responders arrived. […]

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Innovation at work

Chief Operating Officer Dave Williams has a message for USPS managers and employees: Innovation works. Williams is visiting facilities across the nation to observe new approaches that are helping the Postal Service boost performance. In Capital Metro Area recently, Williams highlighted three examples: • Continuous improvement. The Suburban Maryland Processing and Distribution Center and Columbia, […]

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Touch the sky

Five-year-old Skyler Longaker already knows what the inside of a hospital looks like — and if his mother’s wish comes true, he’ll know what the rest of the world looks like, too. Trine Longaker of Edmonds, WA, is using social media to request postcards from around the world for Skyler, who has craniosynostosis, a birth […]

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Newly engaged

USPS districts have chosen their Engagement Leaders of the Year, a new award that honors managers and supervisors who are striving to create engaging workplaces for their employees. All 67 districts were invited to choose one leader based on standard criteria, including their involvement, enthusiasm and commitment to improving their workplaces. In each district, a […]

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All’s fair

Not all sales take place in the office. The Central Illinois District sales team recently hit the Illinois State Fair, where they helped promote the value of Political Mail to the many candidates in attendance. “The Central Illinois sales team attended the event to meet with the candidates and share how direct mail can be […]

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Hack attack

The CyberSafe at USPS team reminds employees with access to confidential data that they are prime targets for hackers who want to steal organizational information. Employees who use Postal Service-provided devices to go online should make security a top priority. To avoid getting hacked, follow these tips: Be vigilant. Use strong login passwords that are […]

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Training video

Employees can view a new PS Form 2240-RA training video on the Accounting site. The video demonstrates how to fill out PS Form 2240-RA, Rural Pay or Leave Adjustment Request for PS Form 1314-A, and submit it online. The Scanning and Imaging Center at PO Box 5212, Janesville, WI, 53547-5212 is now closed. […]

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Dwayne Martin, Alexandria, VA

Dwayne Martin was delivering mail recently when he smelled smoke, heard a smoke detector going off and realized his phone was too far away, in his truck. The Alexandria, VA, letter carrier quickly located a neighbor in a nearby townhouse and asked her to call 911. Firefighters were able to extinguish the fire, caused by […]

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Entrepreneurial spirit

Michigan artist Alicea Davis is eager to sell her paintings abroad, so she recently turned to the Postal Service for help. “I sell my work nationally,” Davis said. “I know there is great potential for new buyers internationally and want to capitalize on that potential.” Davis is one of many entrepreneurs who attended a series […]

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Are you being heard?

USPS employees will soon receive a postcard that has important information about the next Postal Pulse survey. The postcard announces the survey will be conducted in October and lists key attributes, including the survey’s flexibility (employees are given multiple ways to complete it) and brevity (it generally takes less than 5 minutes to complete). “This […]

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Postal Bulletin

The Postal Bulletin’s latest edition highlights the Postal Service’s ongoing efforts to address climate change. The cover story outlines the organization’s strategy, which focuses on mitigating climate change and adapting to changing weather patterns. Mitigation involves reducing greenhouse gas emissions that contribute to global warming. The article notes USPS reduced its greenhouse gas emissions by […]

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Postal vision

You won’t find any postal-themed shows among the nominees at this weekend’s Primetime Emmy Awards, but that doesn’t mean television hasn’t delivered its share of positive postal portrayals. There have been a few shows about the Pony Express, including the 1957-62 western “Tales of Wells Fargo,” and “The Young Riders,” which aired from 1989-92. The 1960s […]

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John Purdy, Washington, DC

The recent anniversary of Hurricane Katrina led me to revisit Link’s coverage of the storm and recovery efforts. I encourage everyone to check out the Link archives, and remember the postal heroes — including many who lost their own homes — who worked to help victims get their lives back on track. Every employee can be […]

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Cecilia Byrd, Walterboro, SC

Rural Carrier Cecilia Byrd was delivering mail recently in Walterboro, SC, when she witnessed a motorcycle accident. The driver lost control of his high-powered bike and was injured when he was thrown into a ditch. She called 911 and comforted the man until emergency responders arrived. He is recovering. […]

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Ready to lead

Forty employees completed the New Supervisor Program recently, becoming the latest graduates of an initiative that is helping USPS cultivate its next generation of leaders. The program has produced more than 3,200 graduates since the Postal Service introduced it last year. The latest graduates, who work in Great Lakes Area’s Lakeland District, include customer service, […]

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Green light

The Postal Service is showing that being environmentally responsible isn’t just the right thing to do —it’s also good for business, Chief Sustainability Officer Tom Day told government leaders last week. Day cited the National Recycling Operation, which uses postal vehicles to transport paper and other waste to USPS hubs for consolidation and recycling. The […]

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Full mobility

Reminder: You can sign up to receive weekly emails from Link mobile, the mobile-friendly version of the USPS daily news service. Go to www.usps.link and provide a personal or work email address. Every Friday, you’ll receive an email that highlights recent stories and videos. The Postal Service introduced Link mobile this year for employees who don’t […]

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Inside job

Hackers aren’t always unknown individuals from outside an organization. Sometimes, they’re fellow employees. Insider threats can be co-workers, former employees or anyone who works within an organization. Using access and knowledge of internal computer systems, these threats can compromise an organization’s online security. Even trusted employees could pose a threat. The CyberSafe at USPS team […]

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Writing revival

Taking the time to write a letter by hand may sound antiquated in today’s fast-paced world, but the small act could leave a big impression. Such is the case for technology entrepreneur Lakshmi Pratury. In a motivational speech recently posted on NPR.org, Pratury reflects affectionately on the dozens of letters her father wrote during the last two […]

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Robert Batley, Denver

The sight of a toddler wandering in traffic, clothed only in a diaper, caused a Denver letter carrier to do a double take while delivering mail earlier this year. “It was like a movie, but real,” said Robert Batley, who was the first driver to stop and retrieve the 2-year-old girl from the median of […]

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