Scanning snapshot. The Postal Service’s national scanning rating was 97.42 percent during the week ending Jan. 13, up from one week earlier. Dakotas (98.7 percent) topped the districts, while Western (97.75 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps the Postal Service improve efficiency and network management. […]
I truly enjoy reading Link every day. […]
“Safety is a major responsibility of an empowered employee. Remaining aware and reporting potential dangers creates a safer workplace.” […]
Effective immediately, postal retail units must complete the new USPS gift card destruction form for all cards that are damaged, opened or activated but not sold. The original completed form and the cards must be sent by Priority Mail to the address listed on the form. Units should retain a copy of each form, which is […]
Letter Carrier Eric Momsen was delivering mail recently in Berlin, WI, when he heard screaming. He looked around and quickly identified the source: a frantic woman using a cellphone on her front porch. Momsen rushed over and learned that her 6-month-old daughter was inside and had stopped breathing. He went in and found the baby […]
Sean and Kariann Riley received an outpouring of support when their son, a promising young athlete, was killed last year. They also received something they didn’t expect: a letter from Tom Brady. “It would have been easy to send a card or an email,” Sean Riley recently told Sports Illustrated after receiving the two-page, handwritten […]
The Postal Service has a new tool to help delivery units make better use of limited operational space. The Space Constrained Facility Playbook is a comprehensive plan to reorganize delivery units that are struggling with space challenges amid rising package volumes. The playbook was developed by a team of employees from the seven USPS areas […]
USPS Sales employees discuss their careers in a new job recruitment video. “Our brand is trusted and proven,” says Capital District Sr. Field Sales Representative Natasha Persaud. “As a sales person, it’s the perfect opportunity.” The Postal Service also offers “cutting edge” products that incorporate technology such as augmented reality, says Dallas District Sr. Sales […]
The Postal Service and Aprisa Express, an international shipping and logistics company, have a history that goes back 20 years. Aprisa specializes in online commerce, mail freight, and parcel shipments in Mexico, South America and other major markets around the world. “Together with USPS, we’re making the world a smaller place by helping U.S. companies […]
The world needs more people like Warren, RI, Letter Carrier Odalis Penn, who sensed something was wrong when a customer hadn’t collected her mail. Bless you for being such a caring person. […]
“Passport acceptance clerks provide an essential service. I like the fact that we are also helping facilitate travel that may produce meaningful memories for our customers.” […]
Read More… from Annandale, VA, Post Office Customer Services Supervisor Soonha Kim
A letter carrier delivering mail in Albuquerque, NM, recently alerted motorists to a sinkhole that appeared and eventually grew to about 6 feet in diameter. Christopher Jaramillo parked his postal vehicle near the sinkhole to discourage drivers from getting near it, and a nearby resident reported that he flagged her down to ensure her safety. Officials […]
Eight fiscal 2017 Strategic Training Initiatives courses are available in the Learning Management System (LMS). The existing pre-populated training courses in LMS must be completed by their respective completion dates. […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.31 percent during the week ending Dec. 30. Dakotas (98.3 percent) topped the districts, while Western (97.66 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps the Postal Service improve efficiency and network management. Scores and standings change continually. […]
People want to know: Who is the little girl who sang about wanting a hippopotamus for Christmas in the Postal Service’s holiday TV campaign? Her name is Gayla Peevey and the former child star is experiencing a comeback of sorts thanks to the ad featuring her 1953 hit. No one is more surprised than Peevey […]
A USPS employee recognized in 2015 through the Postmaster General Heroes’ Program recently received another prestigious honor for his heroic act. Arlington, VA, Administrative Judge Peter F. Pontzer was awarded the Carnegie Medal, which recognizes acts of outstanding civilian heroism. Pontzer was vacationing with his family on the North Carolina coast when two teenagers became […]
Before adventure cyclist Meg Whiston began a journey from Montana to Alaska, she made sure her loved ones knew where to send mail. Whiston mapped her 2,500-mile bicycle trek around eight Post Offices where her family and friends could send letters and snacks, she writes in Adventure Cyclist magazine’s latest issue. Whiston stopped every 8 […]
Would you like to help protect customers from crimes involving the U.S. Mail? The Postal Inspection Service will accept applications for postal inspector positions from Monday, Jan. 9, at 12:01 a.m. EST through Friday, Jan. 13, at 11:59 p.m. EST. Inspectors are federal law enforcement agents with investigative jurisdiction in all criminal matters involving the […]
“Passport fairs are a great way to raise awareness that Post Offices can process all your passport needs, including photos, renewals, new passports and children’s passports. It helps bring new revenue to the Post Office that might otherwise be lost.” […]
Read More… from Tulsa, OK Customer Services Supervisor Shauna Nye
The “All aboard” article about the new employee program was awesome. We need this for new employees in every job. Like the article says, “[I]t lets them know we are happy to have them on board.” […]
It was a bad situation, but a postal employee’s timing couldn’t have been better for a customer who recently suffered a seizure. Rural Carrier Debra Grace-Sims was delivering parcels to Melvin Blake’s home when she saw him outside in distress. She rushed to his side to prevent him from falling, then lowered him to the […]
The Accounting site is continually updated. Use the Online Accounting Help search feature whenever you have questions. […]
Several heroic Postal Service employees received praise in 2016 after coming to the aid of four-legged friends. Rainsville, AL, Rural Carrier Tanya Lyons rescued a customer’s pet from a burning doghouse, while Geneva, NY, Rural Carrier Joanna Palmer got help for a dog after it was beaten by its owner. John Hatz and Brenda Prado, […]
Kids today. Who says they don’t appreciate mail? Some of the Postal Service’s most passionate proponents in 2016 were children. Consider Alex Myteberi, the 6-year-old New York boy who met President Obama after he wrote him a heartfelt letter about the Syrian refuge crisis. Earlier, Obama praised Carmine McDaniel, a Newport News, VA, boy who […]
The Postal Service was in election mode as the final three months of the year began. Employees delivered approximately 85 million election mailpieces and 1.3 billion political mailpieces during the six-week period before Election Day. Altogether, USPS delivered more than 2 billion pieces of election and political mail during this election cycle. PMG Megan J. […]
The Postal Service continued to deliver cheer in a Texas community this month despite a four-day ban on drinking water. Corpus Christi enacted the ban after the town’s water supply became contaminated. Many schools, businesses and shops were closed — but USPS never missed a beat. After city officials lifted the ban, local postal leaders […]
I am awestruck when I read about the integrity of my Postal Service colleagues in Link. I’m extremely postal proud knowing that we value our customers and make each one a priority. […]
City Carrier Assistant Bruce Stuart was delivering mail recently in Lomita, CA, when he came across a man lying on a sidewalk. Finding him unresponsive, Stuart called 911 and stayed on the scene until emergency responders arrived. After he notified his supervisor of the incident, he got back to his route. […]
“[The holidays are] an exciting time at the Post Office — really fast-paced and lots of high energy.” […]
Click-N-Ship (CNS) allows customers to use their own computers to print shipping labels with postage for Priority Mail, Priority Mail Express and other products and services. […]