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John Scive, Buffalo, NY

Letter Carrier John Scive was recently delivering mail in a Buffalo, NY, neighborhood when he spotted a house fire. Scive immediately called 911 and banged on the front and side doors. Firefighters soon arrived to battle the blaze. Scive was previously recognized in 2016 for coming to the aid of an overdose victim. […]

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Numbers are in

Chief Financial Officer Joe Corbett reviews the Postal Service’s year-end financial report in a new “Dollars and Change” video. USPS recorded $70.6 billion in total revenue in fiscal 2018 (Oct. 1, 2017-Sept. 30, 2018), up 1.5 percent from the previous fiscal year. Total operating expenses for the year were $74.4 billion, up 3.1 percent. This […]

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New year, new stamps

The Postal Service has announced release dates for some of next year’s stamps, along with the cities where the dedication ceremonies will be held: Hearts Blossom, Thursday, Jan. 10, San Juan, PR Lunar New Year: Year of the Boar, Thursday, Jan. 17, Houston Black Heritage: Gregory Hines, Monday, Jan. 28, New York City Cactus Flowers, Friday, […]

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Hidden history

“Green Book,” a critically acclaimed new film about a memorable road trip through the Deep South in the 1960s, has a postal connection. The movie is based on a travel guide that Victor Green, a New Jersey letter carrier, began publishing in the 1930s. The publication, originally titled The Negro Motorist Green Book, listed businesses […]

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Keep it secret

The holidays are a time to exchange gifts, not login passwords. The Postal Service wants employees and contractors to remember that it’s against the organization’s rules to allow others to use your credentials to access USPS systems, applications and electronic devices. Sharing login information could potentially compromise accounts and put the Postal Service at risk. […]

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Reasonable accommodations

The Postal Service wants employees to know about their right to reasonable accommodations. A reasonable accommodation allows a qualified individual with a disability to perform the essential functions of his or her job. Accommodations vary widely and can include modifications to equipment, facilities and work schedules. The Rehabilitation Act of 1973 requires all federal agencies […]

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Richard Waldemarson, Caribou, ME

City Carrier Assistant Richard Waldemarson was recently delivering mail at an apartment building in Caribou, ME, when he heard someone calling out for help. Waldemarson soon spotted an older customer collapsed near a walker. The Postal Service employee immediately called 911. He remained on the scene and comforted the man until emergency responders arrived. […]

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A home run

Business development specialists have been promoting the Postal Service’s employee lead generation programs, and the results are speaking for themselves. Nationally, revenue for the Clerks Care program soared 156 percent in the fiscal year that ended Sept. 30, compared to the same period in 2017, while revenue for the Mail Handlers Lead Program increased 18 percent during the […]

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Holiday marketing

The Postal Service is encouraging business customers to use direct mail during the holidays. Customers can use the USPS Affiliates Program to access a network of external direct mail marketing experts who can offer advice on how to use Every Door Direct Mail and other mail products to create effective holiday-themed marketing campaigns. Direct marketing […]

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For Maddox

Maddox Hyde wants greeting cards to help celebrate what will likely be his final Christmas. The 14-year-old Reynoldsville, PA, resident has cancer and doctors have given him weeks to live. The teen’s middle school and community have held fundraisers to help Maddox and his family, including one that fulfilled the teen’s wish to visit Hawaii. […]

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Keep it flexible

The importance of flexible spending accounts (FSAs) is explained in a newly updated video from the Postal Service. FSAs, one of several options available to employees during the open season benefits enrollment period, can help employees reduce their taxable income and save on yearly health or dependent care costs. The 4-minute video explains the two […]

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Santa’s helpers

Santa Claus is once again getting a helping hand from the Postal Service. Operation Santa, an annual USPS program that allows employees and customers to aid families in need by “adopting” their letters to St. Nick and granting their holiday wishes, will resume Monday, Dec. 3. This year, the Postal Service is offering two versions […]

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On your mark

The Postal Service is offering two holiday postmarks this year. From Dec. 1-Jan. 4, all First-Class Mail stamps will be canceled using the national postmark, which shows Santa Claus and his sleigh of reindeer flying over treetops. Additionally, customers can have stamps on holiday cards canceled using a North Pole postmark. Here’s how to do […]

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‘Close Knit Delivery’

The Postal Service recently released this year’s Spanish-language holiday TV commercial. The 30-second spot, titled “Close Knit Delivery,” shows a young girl who is concerned that Santa Claus won’t receive any Christmas gifts of his own. With help from her grandmother, the girl makes St. Nick a gift and ships it to him through Priority […]

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Need to know

Information, please. The Postal Service will hold its fourth and final webinar during this year’s open season Wednesday, Dec. 5, from 4-5 p.m. EST. The webinar will include updates on what’s new and information on the tools and resources available to employees. Participation is voluntary and off-the-clock. Additionally, employees can participate in an online virtual […]

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Jack Tanksley Jr., Edmond, OK

Letter Carrier Jack Tanksley Jr. was recently delivering mail in an Edmond, OK, neighborhood when a customer, Doris Nelson, collapsed at her curbside mailbox. Tanksley rushed to Nelson’s aid, called 911 and comforted her until emergency responders arrived. She later mailed a letter to the local Post Office to commend Tanksley for providing compassionate assistance. […]

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Dear Santa

The Postal Service is once again helping deliver letters full of Christmas wishes to St. Nick. The Letters from Santa program, which began more than 100 years ago, allows children to mail letters to Santa Claus and receive a personalized reply in an envelope with a special North Pole postmark. To participate, parents and guardians […]

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Know your choices

USPS is holding webinars for employees who want to learn more about the offerings available during this year’s open season. The next webinars will be held Thursday, Nov. 29, from noon-1 p.m. EST, and Wednesday, Dec. 5, from 4-5 p.m. EST. Each webinar will include updates on what’s new and information on the tools and […]

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Know an MVP?

USPS wants to recognize bargaining unit employees who demonstrate positivity and who go above and beyond the call of duty for their work and their colleagues. These individuals will be honored through Engagement Most Valuable Players (EMVP), one of several programs that help the Postal Service to engage and empower employees, a core strategy. Each […]

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Taking inventory

Mail inventory at USPS processing facilities is about to get easier. The Postal Service will soon introduce Mail Condition Visualization (MCV), an Informed Visibility module that will provide users with near-real-time data, allowing them to quickly address issues and adjust flows at the mail processing facilities where they work. MCV receives near-real-time information on mail-related […]

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Money well spent

Thomas Jasak contributes to Combined Federal Campaign (CFC) charities each year to support medical research studies like those that helped his daughter, Theresa. Thomas, a Vaucluse, SC, postal support employee, and his wife, Christina, adopted Theresa and four other children with special needs. Theresa, 18, was four months old when she was diagnosed with several […]

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Cassandra Dieckmann, Rapid City, SD

Rural Carrier Associate Cassandra Dieckmann was recently collecting mail at a Rapid City, SD, shopping center when she saw a car speed through the parking lot and crash into a storefront. While another witness called 911, Dieckmann rushed to the scene to check on the occupants of the vehicle. The Postal Service employee rendered first […]

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Need to know

Scanning snapshot. The Postal Service’s national scanning rating was 97.65 percent during the week ending Nov. 16, up from one week earlier. Dakotas (98.86 percent) topped the districts, while Western (97.91 percent) led the areas. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]

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Easy does it

The Postal Service wants you to remember to use PostalEASE to enroll in the Federal Employees Health Benefits Program (FEHB) or the USPS Health Benefits Plan (USPSHBP) during this year’s open season. You can access PostalEASE from the Benefits Enrollment Changes page on the Open Season LiteBlue page or by calling the employee service line […]

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Seasonal safety

The Postal Service is providing managers and supervisors with information to help employees stay safe during the busy holiday season. The USPS Safety Toolkit site will feature daily stand-up talks on safety topics that managers and supervisors can deliver to their employees. Managers, supervisors and safety ambassadors will be available throughout the season to answer […]

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Marie Moore, Cape Coral, FL

Rural Carrier Marie Moore was recently delivering mail in a Cape Coral, FL, neighborhood when she discovered a customer, Merv Hart, who had collapsed while mowing his lawn. Moore immediately called 911 and stayed with the customer until paramedics arrived and took him to a hospital. His wife, Pat, later mailed a letter to the […]

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Travel tips

The Postal Service is providing employees with additional guidance on the transition to SmartPay 3 travel cards. Employees currently use Citi commercial travel cards that are issued under the U.S. General Services Administration’s SmartPay 2 program. These cards will expire Nov. 29 and be replaced by Citi commercial travel cards that are issued under SmartPay […]

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Sparkling celebration

The Postal Service’s recent dedication ceremony for the Sparkling Holidays stamps is highlighted in a new video. The stamps feature four iconic images of Santa Claus created by commercial artist Haddon Sundblom for Coca-Cola advertisements that ran from the 1940s-1960s. “The paintings of the rosy-cheeked, smiling, grandfatherly man in his red suit came to embody […]

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