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Be SMART

A new year is upon us, and you’ve probably set a resolution or two. If you’re like most people, you might have plans to become more active, lose weight or eat healthier. Also, like most people, your efforts will probably start strong, only to fizzle by March. So why not try a different approach this […]

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Fast five

The Postal Service will release five stamps Jan. 27: Joshua Tree, a Priority Mail stamp that depicts a desert scene Bethesda Fountain, a Priority Mail Express stamp that commemorates one of the most iconic statues in New York City’s Central Park California Dogface, the seventh nonmachineable butterfly stamp for use on irregularly sized envelopes U.S. […]

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Setting an example

Anthony Puccio has reached two impressive career milestones with USPS. The New York City letter carrier marked 60 years as a postal employee in December. He’s also on track to soon have almost 4,200 hours of accumulated sick leave. “I’ve been blessed with relatively good health,” said Puccio, who only uses his leave when he’s […]

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Crime fighters

Postal Service employees were recognized throughout 2018 for heroic responses to criminal activity. Delphos, OH, Letter Carrier Nicholas Coil protected a teenage girl fleeing domestic violence, while Springfield, MA, Letter Carrier Garrett Smola defended a retired doctor who was being mugged. Chino, CA, Letter Carrier Antonio Colon, who aided a 90-year-old customer during an attempted […]

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Kathy Byers, Wichita, KS

I enjoyed the recent “Heroes’ corner” article about Antonio Walker, the Milwaukee custodian who intervened when a teenage girl was being harassed by a man. I felt a surge of pride when he told her Post Offices are safe places for children who feel scared. […]

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Long time coming

Postal Service employees marked significant milestones in 2018. Ninety-one-year-old Los Angeles Processing and Distribution Center Mail Handler Willie Clemmons celebrated 68 years as a postal employee. Two other Los Angeles District employees — Leroy Brown, a Los Angeles International Service Center clerk, and Willie Campbell Jr., a maintenance supervisor at the Los Angeles Processing and […]

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Connecting lives

Mail continued to bring people together this year. Two women who are both 60 and live about 1,300 miles apart got together in 2018 after sustaining a 50-year relationship almost entirely through letters. “There’s not too many people who have a pen pal for so many years,” one of the women said. It was also […]

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News quiz

This week’s supersized “News quiz” has 10 questions about Link stories that were published in 2018. The correct answers appear at the end. 1. Which Celebrating Lunar New Year stamp was released this year? a) Year of the Dog b) Year of the Monkey c) Year of the Ram d) Year of the Rooster 2. […]

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Home safe

Postal Service employees helped ensure domestic tranquility for customers experiencing crises at home in 2018. Several Postmaster General Heroes’ Program honorees responded to serious household accidents, including Price, UT, Letter Carrier Trent Hanna; Palmyra, IN, Rural Carrier Associate Felicia Camm; and Merrick, NY, City Carrier Assistant Mark Wiesner. Hanson, MA, Rural Carrier Associate Carrie McDermott […]

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Need to know

Scanning snapshot. The Postal Service’s national scanning rating was 97.30 percent during the week ending Dec. 21, up from one week earlier. Dakotas (98.75 percent) topped the districts, while Great Lakes (97.82 percent) led the areas. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To […]

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Spring’s success

USPS employees continued to serve their communities throughout the spring. In May, postal workers collected 71.6 million pounds of food for people in need during Stamp Out Hunger drive, an annual one-day campaign led by the National Association of Letter Carriers. The Postal Service also participated in National Dog Bite Prevention Week, which is held […]

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15 minutes

USPS employees are often well-known figures in their communities, but some workers gained wider attention in 2018. A video of a Hot Springs, AR, letter carrier went viral on social media after a homeowner shared footage from his security camera showing Steven “J.R.” Reynolds retrieving a flag that was blown off during a storm and […]

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Best efforts

USPS employees delivered excellent customer service throughout 2018. Carol Stream, IL, Postmaster Carrie Koutsogiannakis went the extra mile on a Friday night and tracked down a missing envelope for a customer who needed a document inside to begin a job the following Monday. Meanwhile, almost two dozen Post Offices in Northeast Area’s Westchester District introduced […]

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Adrien Loiselle, Grand Rapids, MI

City Carrier Assistant Adrien Loiselle was recently delivering mail in a Grand Rapids, MI, neighborhood when he detected a strong odor of gas outside a customer’s home. Loiselle knocked on the front door and got no answer, so he immediately called 911. The Postal Service employee remained on the scene until emergency responders arrived. The […]

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Santa sightings

Santa Claus is pretty busy these days, but that isn’t keeping him from popping up at Post Offices across the nation. In Streator, IL, he picked up letters that young customers left for him in a special lobby mailbox; in St. Louis, he attended a lobby event and taught customers to use self-service kiosks; and […]

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Need to know

Scanning snapshot. The Postal Service’s national scanning rating was 97.48 percent during the week ending Dec. 14, up from one week earlier. Dakotas (98.98 percent) topped the districts, while Western (97.96 percent) led the areas. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]

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Portland pride

The latest episode of “Engage” takes employees behind the scenes of the new Portland, OR, Processing and Distribution Center. Postal Service managers explain how the facility brings together operations from three previous locations, helping USPS operate more efficiently in Portland District. The managers also discuss the logistical challenges of bringing more than 1,000 employees from […]

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Collection carols

Customers depositing mail inside one blue collection box this month are receiving some holiday cheer in return. The box, which sits outside USPS headquarters in Washington, DC, plays clips from classic holiday tunes when customers open the door. Engineering Systems designed the technology and is testing it through the holidays. “It’s really fun to use […]

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William Barber II, Colorado Springs, CO

Letter Carrier William Barber II was recently delivering mail in a Colorado Springs, CO, neighborhood when he saw a 93-year-old customer fall while walking her dog. Barber rushed to the woman’s side, called 911 and comforted her until paramedics arrived. Several of the customer’s family members later thanked Barber for his prompt assistance. The woman […]

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Investing in the future

Postmaster General Megan J. Brennan led a dedication ceremony for the new Portland, OR, Processing and Distribution Center this month, surrounded by equipment that demonstrates the organization’s focus on innovation and efficiency. Brennan praised employees’ efforts to make the plant operational and efficient during a short period of time. “You are shaping the future of […]

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Saluting veterans

The Postal Service has been recognized as one of the nation’s top employers of veterans. Viqtory, a media company that produces magazines and websites for veterans and service members, included USPS in its 2019 Military Friendly Awards. The Postal Service received a gold-level fifth-place ranking on Viqtory’s list of the top 10 government agencies and […]

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Looking back

Brian and Joyce Cavanaugh’s careers with the Postal Service are over, but their love is destined to last a lifetime. The New Jersey couple retired as letter carriers on the same day in the fall. The two started their USPS careers at the Brown Mills, NJ, Post Office in the 1980s and were married in […]

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Need to know

Mobile holidays. Peak season is peaking this week — and the Postal Service wants employees to stay informed. If you’re on the go, you can stay up to date on the latest holiday news with Link mobile, the Link site’s mobile-friendly version. Link mobile offers the same content you receive when you read Link on […]

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Lea Siget, Rochester, PA

Letter Carrier Lea Siget was delivering mail on a fall day in Rochester, PA, when she spotted a 17-month-old toddler wandering alone at an intersection. Siget stopped to check on the boy, who was dirty and wearing only a polo shirt and a diaper when the temperature was barely above freezing. The Postal Service employee […]

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Need to know

Scanning snapshot. The Postal Service’s national scanning rating was 97.27 percent during the week ending Dec. 7, up from one week earlier. Dakotas (98.72 percent) topped the districts, while Western (97.75 percent) led the areas. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]

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Buzz words

A USPS employee in Minneapolis recently turned to a familiar postal product to find his lost cat: Every Door Direct Mail. Mark Janda, Northland District’s marketing manager, and his family spent several frantic days searching for their pet Buzz, who had disappeared somewhere in the neighborhood. The furry feline might never have been found if […]

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Cards for Drake

A Louisiana boy who has terminal cancer wants to receive greeting cards for Christmas — and people from around the world are responding to his request. Drake Quibodeaux, 8, was diagnosed with diffuse intrinsic pontine glioma in March. A family friend suggested filling Drake’s mailbox with cards would lift his spirits, so his mom went […]

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Help is here

The Postal Service wants you to remember that counseling and other services are available during the holidays — and all year long — through the Employee Assistance Program (EAP). If you need to talk to someone, you can call EAP’s toll-free number at 800-327-4968 (800-EAP-4YOU). The TTY number is 877-492-7341. Counselors are available 24 hours […]

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