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Need to know

Shopping around. The Link team is working on a story about how the online shopping boom is helping to drive increases in the package business. Do you know a customer who plans to do a lot — or maybe all — of his or her holiday shopping online this year? If you do — and […]

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Martin Navejas, Arvada, CO

City Carrier Assistant Martin Navejas was recently delivering mail in an Arvada, CO, neighborhood when he encountered an older customer in distress. At the woman’s front door, she struggled to speak normally, and she motioned toward her oxygen mask lying nearby. Navejas checked the tank and found that it was not functioning properly, so he […]

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Patriotic salute

Postal Service employees who served in the armed forces were honored at recent Veterans Day-themed events across the nation. Postmaster General Megan J. Brennan spoke at a ceremony at USPS headquarters in Washington, DC, where she praised the more than 100,000 veterans who are part of the organization’s workforce. “Everyone at the Postal Service is […]

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Blessed event

In a new video, the Postal Service shares highlights from the recent Madonna and Child by Bachiacca stamp dedication ceremony in Santa Fe, NM. The stamp features an Italian Renaissance portrait of the Virgin Mary embracing Jesus. Francesco d’Ubertino Verdi, also known as Bachiacca, painted the image in the 1520s. Customer Experience Vice President Kelly […]

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Need to know

Scanning snapshot. The Postal Service’s national scanning rating was 97.59 percent during the week ending Nov. 9, down from one week earlier. Dakotas (98.89 percent) topped the districts, while Western (97.78 percent) led the areas. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]

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Dare to compare

Postal Service employees can compare health plans during this year’s open season using Checkbook’s Guide to Health Plans. Checkbook has information about all plans available through the Federal Employees Health Benefits Program (FEHB). The comparison tool allows you to find the right health plan for you and your family. It includes information on copays, deductibles, […]

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Lisa Reed, Blue Hill, ME

Lisa Reed, a contract delivery service driver, was recently delivering mail in Blue Hill, ME, when she spotted an older customer collapsed on a patio. Reed rushed to check on the woman, who said she’d been lying there for six hours. After calling 911, Reed located a pillow and blanket for the customer and comforted […]

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Need to know

Scanning snapshot. The Postal Service’s national scanning rating was 97.75 percent during the week ending Nov. 2, up from one week earlier. Dakotas (99.07 percent) topped the districts, while Western (97.9 percent) led the areas. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]

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Respect and appreciation

The following message is from Postmaster General Megan J. Brennan: This Veterans Day marks the 100th anniversary of the end of World War I, the milestone that established Nov. 11 as the day set aside to honor those who have served in the American armed forces. The Postal Service is proud to be one of […]

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Delivering magic

The Postal Service is using the mail to help employees get in the holiday spirit. The organization is sending employees a direct mailpiece that highlights the important role they play during the holiday season. “You help Santa deliver to millions of homes. He may get all the credit, but he couldn’t do it without you,” […]

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All’s fair

Postal Service employees can participate in an online virtual benefits fair throughout this year’s open season, which runs from Nov. 12-Dec. 10. The fair offers information about the Federal Employees Health Benefits Program (FEHB), Federal Employees Dental and Vision Insurance Program (FEDVIP) and Federal Long Term Care Insurance Program (FLTCIP), as well as flexible spending […]

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Print power

Print catalogs are still important in the age of online shopping, the news site Digiday reported recently. Catalogs offer “an incredible opportunity to deliver a rich, tactile shopping experience to our customers,” Bob Sherwin, a marketing executive for Wayfair, an online furniture retailer, told the site. Wayfair uses sales data and other information to send catalogs […]

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Election connection

Postal Service employees across the nation are expressing pride in the organization’s vital work before the Nov. 6 midterm elections. USPS is delivering millions of Election Mail and Political Mail pieces, including ballots, voter registration cards, polling place information and campaign materials. “We always give Election Mail and Political Mail priority treatment,” said William Connor, […]

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Always on track

Myron Wilson believes accurate scanning is one of the most important responsibilities of his job. “Customers want to track their packages on usps.com. They want to know when it’s going to be delivered,” the Fort Pierce, FL, letter carrier says. This makes accurate scanning an important part of the Postal Service’s efforts to improve customers’ […]

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Opening soon

Open season, the annual period when Postal Service employees can change their health benefits or enroll in a new plan, begins Monday, Nov. 12. A variety of health, vision and dental coverage is available through the following plans and programs: Federal Employees Health Benefits Program (FEHB) USPS Health Benefits Plan (USPSHBP) for non-career employees only […]

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Veterans Day

This Veterans Day marks the 100th anniversary of the end of World War I, the milestone that established Nov. 11 as the day set aside to honor those who have served in the American armed forces. The holiday is especially significant to the Postal Service, one of the nation’s largest employers of veterans. The organization […]

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John Lamparyk, Lakewood, OH

Letter Carrier John Lamparyk was recently delivering mail in a Lakewood, OH, neighborhood when a jogger alerted him to a fire on the front porch of a nearby home. While 911 was called, Lamparyk rushed to the scene and grabbed a garden hose connected to the house next door. By the time firefighters arrived, the […]

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A survivor’s story

Linda Williams-Brettingen received life-changing news in 2008 after visiting her doctor for a yearly checkup. The 36-year Postal Service employee was diagnosed with breast cancer — something she didn’t think could happen to someone like her. “I was an athlete who ate healthy and stayed fit, and I still got it,” said Williams-Brettingen, an organizational […]

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Big on recognition

If there’s a Postal Service employee in Western Pennsylvania District being recognized for something, chances are good you’ll find Larry Mc Clain there, handing over the award and posing for a photo. Mc Clain, a Post Office operations manager for the district, is a big believer in recognizing employees for their work. “I’ve always been […]

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No endorsements

The Postal Service wants employees to know about the Hatch Act’s rules on misusing their government positions. The Hatch Act is a law that prohibits postal and other federal employees from engaging in partisan political activity while on duty, while wearing a uniform, while on federal property, or while inside a federal vehicle. Under the […]

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Need to know

Stamp of approval. The Postal Service’s Mississippi Statehood stamp, released last year, has been recognized as the most popular music stamp of 2017. Motivgruppe Musik, an international group of music philatelists, awarded stamp designer Greg Breeding with the 2018 Yehudi Menuhin Trophy this month after the stamp topped the group’s annual poll. Mississippi Statehood, which […]

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Hoon Lee, New York

Postal Police Officer Hoon Lee responded to a call for assistance last spring at a Post Office in New York City’s Times Square neighborhood. When Lee arrived, he found that a letter carrier had collapsed and was not breathing. Having recently undergone CPR/AED training along with other postal police officers and inspectors in the New […]

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Raising awareness

Postal Service employees can order USPS-approved shirts to promote the Alzheimer’s semipostal stamp in November and the Save Vanishing Species semipostal stamp in December. Each shirt costs $12.99 and comes in multiple sizes. The Alzheimer’s shirt is available in white and must be ordered before Friday, Oct. 26, at 5 p.m. Eastern time. The vendor […]

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Adding value

USPS is continuing to promote Marketing Mail as an effective method for businesses to promote their products and services to consumers, Postmaster General Megan J. Brennan reports in her latest “Business Focus” video. “We know direct mail works. It increases return on investment for the sender and has value for the receiver,” Brennan says. “Hard […]

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