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The envelope, please

Winners of the 2021 PCC Leadership Awards were honored June 2 during an interactive, virtual ceremony. The celebration was co-hosted by Chief Customer and Marketing Officer Steve Monteith and Marketing Vice President Sheila Holman. PCCs, or postal customer councils, educate businesses on the benefits of working with USPS. Representatives from the Postal Service and from […]

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Baseball’s MVP

USPS will release its stamp honoring Yogi Berra, one of the best catchers and overall players in Major League Baseball (MLB), on Thursday, June 24. Berra (1925-2015) won three American League Most Valuable Player awards and was an 18-time MLB All-Star during his career. Beloved by baseball fans, he won a record 10 World Series […]

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Lounging lizard

A customer dropping off a package at 3 a.m. at the Spring Hill, FL, Post Office this month unexpectedly ran into another patron in the 24-hour lobby: a 7-foot-long alligator. Social distancing was practiced. The Hernando County Sheriff’s Office responded to the startled customer’s report and a trapper was sent. The gator was safely removed […]

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Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.83 percent during the week ending June 11, down about a half-point  from one week earlier. The data was collected June 16. Central led the four areas with a rating of 97.05 percent, while Atlantic ranked last with a 96.57 percent […]

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A golden honor

The Postal Service’s Corporate Communications department has won gold in the Best Government/Public Service Campaign category in the Bulldog PR Awards, an annual acknowledgment of the best in public relations. The department’s field communication team was recognized for focusing on how much customers appreciate USPS, seeing it as a valued and trusted agency, especially during […]

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Safe deliveries

The Postal Service is promoting its National Dog Bite Awareness Week with an animated video that includes safety tips for canine owners. More than 5,800 dog bite incidents occurred last year, often when unrestrained dogs viewed letter carriers delivering mail as a threat. These incidents are preventable when dog owners are vigilant and leash their […]

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$1 billion win

The Postal Service has surpassed its goal of raising $1 billion through employee-generated sales leads in 2021 — with 16 weeks remaining in the fiscal year. This year’s campaign, called the Power of One, began last October and will end on Sept. 30. As of June 10, the campaign’s total stands at $1.08 billion. This […]

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‘Bravery and sacrifice’

The Postal Service honored one of the Second World War’s most distinguished fighting units last week when the organization dedicated the Go for Broke: Japanese American Soldiers of WWII stamp. The Forever stamp commemorates the second-generation Japanese Americans, also known as nisei, who formed the Army’s 100th Infantry Battalion/442nd Regimental Combat Team, whose motto was […]

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Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 97.2 percent during the week ending June 4, a slight uptick from one week earlier. The data was collected June 9. Western Pacific led the four areas with a rating of 97.37 percent, while Atlantic ranked last with a 97.01 percent […]

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Higher and higher

Postal Service employees can participate in an upcoming webinar to learn about high-deductible health plans (HDHPs) and whether the plans are right for you. The session, “The Value of a High Deductible Health Plan,” will be held Monday, June 14, at noon EDT. GEHA, a not-for-profit provider of health plans for federal employees, will conduct […]

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There’s still time

If you haven’t completed your Postal Pulse employee survey, you must do so before June 11 at 11:59 p.m. EDT. The survey, which began May 11, is an important resource for USPS to obtain feedback on its efforts to improve its workplace environments. It takes about five minutes to complete the survey, which has 14 questions […]

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Virtual career fair

Chief Commerce and Business Solutions Officer Jacqueline Krage Strako’s organization is holding a virtual career fair through June 4. The organization, one of three core USPS business units, was formed last year to expand and enhance postal commerce, strengthen the organization’s core shipping products and respond to customers’ challenges and needs. The group is focused […]

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MDD update

The Postal Service has added a feature to mobile delivery devices (MDDs) that allows mail carriers to electronically file PS Form 3575Z, Moved, Left No Address (MLNA). The forms report instances where customers have moved without submitting a change-of-address (COA) form. Postal procedures, in part, require carriers to complete the form, checking the “Moved, Left No […]

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New CISO

The Postal Service has named Christopher A. Nielsen chief information security officer and vice president. Nielsen, who had been serving in the role on an acting basis since March, is responsible for directing the USPS cybersecurity program, securing the postal network against cyberthreats and protecting the organization’s technology assets. His duties also include leading a […]

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Go for Broke

Go for Broke: Japanese Americans Soldiers of WWII, a stamp that recognizes one of the Second World War’s most distinguished fighting units, will be released June 3. The 100th Infantry Battalion/442nd Regimental Combat Team — whose motto was “Go for Broke” — was composed primarily of second-generation Japanese Americans, also known as nisei. After Japan […]

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Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.93 percent during the week ending May 28, down almost one-third of a point from one week earlier. The data was collected June 2. Western Pacific led the four areas with a rating of 97.2 percent, while Atlantic ranked last with […]

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Framework for the future

A coronavirus pandemic-fueled surge in package deliveries has not been enough to offset the Postal Service’s increased operating costs and declining revenue from mail services, Chief Financial Officer Joe Corbett reports in his latest “Dollars and Change” video. During fiscal year 2021’s second quarter (Jan. 1-March 31), the organization’s total revenue was approximately $18.9 billion […]

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Timely deliveries

USPS has a new service that ensures timely deliveries for customers who request expedited packaging supplies (EPS). These supplies — including corrugated containers, envelopes, pressure-sensitive labels and decals — are specially designed for use with domestic and international Priority Mail Express and Priority Mail services, at no additional cost to customers. Starting May 21, all […]

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New VP

Shavon Keys has been appointed sales vice president. Keys will be responsible for the Postal Service’s $58 billion account portfolio, as well as the acquisition of new customers for the Delivering for America plan’s $26 billion growth target. She was named to the position on an acting basis in March. Keys was most recently Great […]

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Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.98 percent during the week ending May 21, down 0.18 percent from one week earlier. The data was collected May 26. Western Pacific led the four areas with a rating of 97.22 percent, while Atlantic ranked last with a 96.71 percent […]

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Priority Mail Express

USPS is reminding employees that the new, streamlined service for Priority Mail Express will be effective Sunday, May 23. As of that date, there will be just one commitment time for all Priority Mail Express deliveries nationwide: 6 p.m. The 10:30 a.m., noon and 3:30 p.m. options will cease. However, on May 23; Monday, May […]

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Preserve and protect

USPS dedicated its Heritage Breeds stamps May 17 at George Washington’s Mount Vernon estate in Virginia — the first in-person stamp ceremony of 2021. “The stamps beautifully represent the priceless genetic diversity of heritage breeds in the United States,” said Steve Monteith, the Postal Service’s chief customer and marketing officer. “Understanding their history and their […]

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Phish bait

Are you sure the urgent email you just received from Human Resources requesting your employee ID number was legitimate? Cybercriminals know that office workers receive an average of 100 emails a day. The more emails people receive, the more they let down their guard, creating opportunities for phishing attacks. Phishing involves fraudulent emails that appear […]

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Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.86 percent during the week ending May 14, down one-third of a point from one week earlier. The data was collected May 19. Central led the four areas with a rating of 97.11 percent, while Southern ranked last with a 96.63 […]

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Kansas City and the chief

Postmaster General Louis DeJoy visited Kansas and Missouri late last month, stopping — and sometimes shopping — at Post Offices, plants and other facilities. His first stop was the Kansas City, KS, Surface Transportation Center, followed by the Shawnee Mission Main Post Office in Mission, KS. In both locations, DeJoy addressed workers and fielded questions. […]

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Postal Pulse

USPS is conducting its latest Postal Pulse employee survey from May 11-June 11. The annual survey allows employees to share observations about their work environments, providing the organization with feedback to make positive changes and improvements. “Now more than ever, the Postal Service wants to hear from its employees,” said Diane Gagne, the organization’s acting […]

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