Sunol, CA, Postmaster Gurlal Bhandal
“Being a Postmaster means a lot me. I feel like I have accomplished my goal, and I see more of my destiny. I want to earn the trust and respect of my community.” […]
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Posts by jennifer_singleton
Stephanie Carroll, Shepherdsville, KY
I’m a third generation postal employee. My grandmother, great uncle and mother all worked for the Post Office. Now my son is a letter carrier and my daughter is a rural carrier. I hope my grandchildren can follow in our footsteps. […]
‘Thank you’
The following message is from PMG Megan J. Brennan: As we prepare to celebrate Memorial Day, I would ask that all postal employees remember those who have died while serving in our country’s armed forces. We should never forget the ultimate sacrifice that our service men and women have made in defense of America and […]
Honored Hoosier
Fort Wayne, IN, Processing and Distribution Center (P&DC) Maintenance Mechanic Darrin Bieszke recently was recognized as the facility’s 2016 Citizen of the Year. Bieszke was honored for making significant contributions in the Fort Wayne area. “He is just an extraordinary person,” said Fort Wayne P&DC Manager Martin Hunnicutt. “He comes to work each day with […]
Upward mobility
The Kansas City, MO, Processing and Distribution Center recently hosted a speed networking event to help USPS employees learn about career advancement. The event allowed employees to spend a 5-minute one-on-one session with senior executives and managers discussing their career goals. “The focus of the event was networking, career advancement and having fun,” said Mid-America […]
Planning ahead
Do you know why it’s important to maximize your Thrift Savings Plan (TSP) throughout your career? If you’re covered by the Federal Employees Retirement System (FERS), your annuity and Social Security alone may not be enough to replace all of your current income in retirement. Contributing to TSP throughout your career can help you fill […]
Alex Dailey, Buffalo, NY
Buffalo, NY, Letter Carrier Alex Dailey was on his route recently when an unleashed dog attacked a nearby delivery person from another shipping company. Dailey grabbed his dog spray, exited his vehicle and sprayed the dog. After the dog ran away, he continued on his route. The next day the delivery person, who knew Dailey […]
We value your business
Strive to make all interactions with customers positive. A small-business customer shared this feedback: “Service with a smile and being pleasant and friendly make customers want to come back.” […]
Tessa Vogel, Erhard, MN
I sent the Link story about the great National Parks stamps to a friend who’s an art teacher. She loved them and even revised her lesson plan to feature Thomas Moran, the Grand Canyon stamp’s artist. […]
Pacific Area VP Dean Granholm
“Our goal is to protect our employees. We must all do our part to convince dog owners to practice responsible pet ownership because one bite is one too many.” […]
Threat detectors
Twenty employees graduated this week from a program that will help the Postal Service enhance its information security capabilities and develop high-demand cybersecurity talent from within. The employees are part of Chief Information Officer Kristin A. Seaver’s organization. They received certificates through the Chief Information Security Officer (CISO) Academy, a comprehensive 12-week training program. “These […]
Proud productivity
A Northern New England District employee recently showed his postal pride by setting a personal record for quickly sorting mail. Nashua, NH, Clerk Frank LaRoche inducted 1,620 mailpieces in one hour on a parcel sorting machine last week — breaking his previous record of 1,506 pieces. Typically, the machine is fed about 700 pieces an […]
Delivering help
Detroit Letter Carrier Marlon Williams received widespread praise this week after he rescued a family from an attacking dog. While delivering mail last month, Williams heard screams and gunshots coming from a nearby home. After determining it was safe, he approached the house. A woman came outside and told Williams that she shot her dog […]
Delivered scans
When customers pick up packages or letters after receiving a notice, be sure to complete a “Delivered” scan. Tracking is important to customers. It lets senders know their mailpieces have been delivered. […]
Jennifer Fisher, New Canton, VA
“RoboCop carriers” was a great story. It reminds us that our hard work inspires others around the globe. #PostalProud is worldwide. […]
New Baltimore, PA, Postmaster Keith Raymond
“We serve the community every day, delivering mail and taking care of our customers. [The food drive] is part of everything we do.” […]
James Alford, South Euclid, OH
South Euclid, OH, Letter Carrier James Alford was delivering mail recently when he saw a speeding car strike a tree. Alford asked a bystander to call 911 and ran over to help the driver and passengers. A young girl was crying in the backseat. Alford kept the child and her mother, who was also injured, […]
Heaven can wait
Nature photographer Kevin Ebi remembers getting the shot that appears on the Postal Service’s upcoming Haleakalā National Park stamp. Ebi was driving up Haleakalā to scout photo locations when heavy rain turned to hail. “Then something amazing happened,” Ebi recalled. “The hail turned into a light drizzle. Sunlight poked through a tiny hole in the […]
Time capsule
Marilyn Rice recently received a special delivery — a letter one of her sisters wrote in 1958. A Sioux Falls, SD, mail processing clerk discovered the envelope while sorting mail. Employees learned the letter writer and recipient were sisters who have since died. A third sister, Rice, lives in Billings, SD. Dakotas District Manager Doug Stephens […]
Get carded
Although First-Class Mail volumes have dropped in recent years, a new survey shows greeting cards remain popular with consumers. Survey respondents said they buy more than 16 cards per year, according to the research by Gifts and Decorative Accessories, an industry trade publication. Ninety-two percent of respondents purchase at least one card each year, and […]
Fight the bite
Houston Letter Carrier Sonia Perez was delivering mail in 2008 when a dog chewed through its leather harness, jumped a fence and attacked her. The bites left a huge gash in her leg. “The hole was big enough to put a softball in,” Perez recalled last week. She spoke at a news conference to kick […]
Mary Welch, Columbus, OH
I’m a retail associate. The Small Parcel Sorting System will make it so much easier to process packages. […]
Northbrook, IL, Letter Carrier Carlos Ayala
“We build trust with our customers every day, so I always let my customers know that I will go out of my way to satisfy any of their requests and provide them the best service possible.” […]
Wesley Schramm, Fort Worth, TX
Fort Worth, TX, Rural Carrier Wesley Schramm began to smell smoke after completing a recent delivery at a house. When he looked back at the home, he saw its roof was engulfed in flames. Schramm called 911 and knocked on the door until someone answered. The occupants, including a family pet, didn’t realize their house […]
What’s PERF?
The Postal Employees’ Relief Fund (PERF) helps employees and retirees affected by natural disasters, including hurricanes, tornadoes, floods, wildfires and earthquakes. The PERF site has more information. […]
Staying informed
Postmaster General Megan J. Brennan is encouraging employees to sign up to receive USPS news through Link mobile. The mobile-friendly version of the Link site is available for employees who don’t have access to ACE computers. Almost 11,000 subscribers have signed up since the site’s March debut. “It’s a great way to stay informed,” Brennan […]
Making a difference
Postal Service employees in more than 100,000 towns and cities will collect food for people in need Saturday, May 14, during this year’s Stamp Out Hunger drive. USPS, the National Association of Letter Carriers (NALC) and others sponsor the event, which aims to help the 48 million Americans — including 1 in 5 children — […]
Guess what?
“Jeopardy!” is giving the Postal Service its stamp of approval. The quiz show’s Tuesday, May 10, edition will devote a category to this year’s stamps. Link readers can see the stamps and get background information by checking out past stories that preview the 2016 stamp lineup, as well as the National Parks stamps. Viewers are […]
League of his own
Eastern Area VP Joshua Colin has received the LeGree Daniels Heritage Award, a prestigious honor from African-American Postal League United for Success (A-PLUS). The organization presents the award to individuals who are positive role models, support diversity and display exemplary service. The award is named after a former member of the Postal Service Board of Governors […]
Ware to grow?
More online shoppers are demanding shorter delivery times, a trend that is driving changes at warehouses across the nation. Retailers are increasingly shifting from massive distribution centers to smaller warehouses that are closer to consumers, according to a recent study by business research firm Zebra Technologies. “When you order that T-shirt, you absolutely expect you’re […]