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Cause for concern

Rural Carrier Terry Foster was making deliveries in Layton, UT, a few days before Christmas last year when she grew worried about an older customer whose mail was piling up. Foster asked authorities to check on the woman, who had recently been widowed. Emergency responders discovered that the customer was stranded in her bathroom after […]

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Zero tolerance

The Postal Service is committed to cultivating a positive and safe work environment that’s free of threats, intimidation, bullying and violence for all employees. To help fulfill this commitment, a threat assessment team is available at all USPS locations — including area, district offices and Postal Service headquarters in Washington, DC — to respond to […]

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Protecting veterans

The Postal Inspection Service is marking National Consumer Protection Week by promoting Operation Protect Veterans, a national campaign to raise awareness of vet-related scams and fraud schemes. Research shows that veterans are frequently targeted by scam artists and victimized twice as often as other people. In a survey by the University of Chicago, veterans reported […]

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Getting it there

My name is Bobby Wilkerson, and I’m a general expeditor at the Detroit Processing and Distribution Center. I help ensure mail gets to where it needs to go. Our facility receives a lot of mail from Michigan. Once the mail is processed, I scan the mail trays, generate a profile, attach a placard to the […]

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New controller

Cara Greene has been named the Postal Service’s controller and vice president, a position she has held on an acting basis since August. The appointment takes effect March 2. Greene, part of the chief financial officer’s organization, certifies financial filings and oversees external reporting, corporate accounting, accounting services, international accounting, revenue assurance, and compliance with […]

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There to care

USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty. The program, which will mark its 16th year in 2019, is based on a simple idea: Postal Service employees know the habits of their customers and the rhythms of their communities, and are […]

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Handled with care

Letter Carrier Sharon Lindsley was recently delivering mail in Cupertino, CA, when her vehicle broke down and started emitting smoke. After exiting the vehicle and alerting her supervisor, Lindsley spotted flames. She immediately called 911 and rushed to remove mail before the flames intensified, requiring her to keep a safe distance. Lindsley notified the Post […]

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Help is here

USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty. The program, which will mark its 16th year in 2019, is based on a simple idea: Postal Service employees know the habits of their customers and the rhythms of their communities, and are […]

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Eagle eye

Postal Support Employee William Bly Jr. was on the job recently in Williamsville, NY, when he spotted what appeared to be illegal drugs in a damaged package. Bly alerted his supervisor, which led to a Postal Inspection Service and police investigation that culminated several weeks later with the arrest of a male suspect. The man […]

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In remembrance

All Postal Service facilities should fly the U.S. flag at half-staff to honor John D. Dingell Jr., a former U.S. representative from Michigan who died Feb. 7. Flags should be flown at half-staff until sunset Feb. 9. To fly the flag at half-staff, hoist the flag to the peak for an instant and then lower […]

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USPS finances

The Postal Service has reported its financial results for fiscal 2019’s first quarter (Oct. 1-Dec. 31, 2018). Here are some highlights: • Revenue. Total revenue was $19.7 billion, up 2.9 percent compared to the same period one year earlier. First-Class Mail revenue declined 1.2 percent, while Marketing Mail revenue increased 4.9 percent. Shipping and packages […]

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Ready to roll

My name is David Demanchick, and I’m an automotive technician at the USPS Vehicle Maintenance Facility in Rochester, NY. I help keep delivery vehicles moving. My day starts at 6 a.m. After I punch in, I go to work on the “tags,” which is what we call a vehicle that breaks down. It might be […]

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Answering the call

Caleb and Aubrey Rhodes recently prepared to travel to Bangkok on a humanitarian mission to help hearing impaired people. Their flight was the next day, but their passports still had not arrived. So the Rhodeses contacted Brookport, IL, Postmaster Carrie Obermark, who put out a call for help to colleagues in Gateway District. Benny Cockrell, […]

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Know your numbers

February is American Heart Month — a time to be good to your heart — and knowing your numbers can help. Cardiovascular disease is a top cause of death around the globe, according to the World Health Organization. Here are five things to help you protect and care for your heart: Exercise regularly If you […]

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True Blue

USPS is highlighting employees who help their colleagues deliver excellent service. Inside Blue, a new communications initiative, features images and quotes from employees discussing where they work and how they contribute to their teams. “I work with a team of clerks,” Kieu Le, a Westminster, CA, retail associate, says in one post. “The key to […]

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Need to know

Service update. Delivery service is resuming in areas affected by this week’s severely cold weather. The Postal Service temporarily suspended deliveries in some locations from Jan. 30-31 to ensure the safety and well-being of employees. The USPS Service Alerts page and the local news section of the USPS Newsroom site have more information. Postal Bulletin. The Postal […]

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Avoiding conflicts

The Postal Service’s Ethics Office wants to remind employees of the importance of complying with the rules regarding financial conflicts of interest. Federal law prohibits government employees from taking part in matters in which they might have a personal financial interest. This includes decisions that might affect the financial interest of a spouse or a […]

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Bitter blast

Due to the extreme weather conditions, USPS will temporarily suspend delivery service in some locations Thursday, Jan. 31, to ensure the safety and well-being of employees. The Midwest and other areas have been gripped by record-breaking low temperatures and dangerous wind chills this week. The Postal Service also suspended delivery in some locations Jan. 30. […]

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Arctic outbreak

The Postal Service will suspend delivery in some areas Wednesday, Jan. 30, due to extreme winter weather. Forecasters are warning of dangerously cold conditions in the Midwest and other parts of the nation. In some places, wind chills could dip 60 degrees below zero. In a statement, USPS said it will temporarily suspend delivery service […]

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Aware and caring

USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty. The program, which will mark its 16th year in 2019, is based on a simple idea: Postal Service employees know the habits of their customers and the rhythms of their communities, and are […]

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Delivering for customers

In her latest “Business Focus” video, Postmaster General Megan J. Brennan discusses the recent peak delivery season and the importance of understanding customers’ expectations and delivering excellent service, in addition to other topics. Employees processed and delivered almost 16 billion mailpieces during the peak seson, including a record 955 million packages between Thanksgiving and New […]

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Relocation reminder

USPS is reminding employees that relocation services will be managed through a new vendor, Lexicon Relocation LLC, beginning Friday, Feb. 1. The change was announced last month. Employees who are currently in the relocation process will continue to work with the current vendor, Brookfield Global Relocation Services, through the completion of benefits. The Postal Service isn’t accepting […]

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Talent on tap

Here are five facts about Gregory Hines, the beloved entertainer who is the subject of this year’s Black Heritage stamp from the Postal Service. 1. Hines had an intense, offbeat style. Often dancing while hunched over, he performed riffs much like a jazz drummer, staggering and breaking up the rhythm, changing tempo in the middle […]

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Honoring Hines

Gregory Hines was honored by USPS this week for his tap-dancing artistry as well as his career as an actor and singer. During the Jan. 28 dedication ceremony for the new Gregory Hines stamp in New York City, he was hailed for elevating tap dancing into an art form. “Gregory Hines was an extraordinary artist […]

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Helping others

USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty. The program, which will mark its 16th year in 2019, is based on a simple idea: Postal Service employees know the habits of their customers and the rhythms of their communities, and are […]

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New prices

The Postal Service price changes that were approved last fall will take effect Sunday, Jan. 27. Mailing Services product prices will rise approximately 2.5 percent. Shipping Services price increases vary by product. For example, Priority Mail Express prices will increase 3.9 percent, while Priority Mail prices will increase 5.9 percent. Here are the current and […]

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