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Betman sets retirement
Mitzi Betman is retiring from USPS
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Lean Mail Processing achievements
Areas recognized for innovative projects
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Mail
Joseph Craig, Edison, NJ
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Heroes
Allan Stickley, Boscobel, WI
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Santa’s helpers
USPS employees delivered Christmas Day
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Law Enforcement Appreciation Day is Jan. 9
Inspection Service part of commemoration
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Watch the PMG’s speech
C-SPAN website offers video
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Postal Bulletin
New issue highlights passports
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Get smart
USPS touts mailing advancements at CES
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Quotables
Sr. Plant Manager Brian Gaines on the 1 million packages processed Dec. 19 by the Denver P&DC and Denver Network Distribution Facility, an all-time record.
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Mail
Clayton Bonnell, Washington, DC
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Tips of the Day
Use or lose
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Heroes
Robert Mullins, Needham, MA
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Scanning scorecard
New players in performance standings
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‘Leave it for us’
USPS employees give advice on returns
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Speedy recovery
Postal Inspector uncovers source of missing OTRs
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Mail
Nancy Huber, Cincinnati, OH
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Heroes
Matt Akiyama, Milwaukie, OR
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Tips of the Day
Credit check
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Quotables
Record Journal columnist Jeffery Kurz
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‘A strong Postal Service’
PMG lauds employees, looks toward the future
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When it’s cold outside
Dress in layers for winter
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Holiday records
PMG praises employee efforts during peak season
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Retailer uses Priority Mail to boost revenue
Persistence pays off for sales rep
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Quotables
Fountain Green, UT, Postmaster Scott Kerksiek
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Heroes
Kendra Miller, Irmo, SC
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Tips of the Day
What’s a DBCS?
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Following her instincts
South Carolina rural carrier helps ill woman
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Survey says
Looking for ways to do better
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Nick of time
A touchdown for Michigan employees