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Mail
Anthony Salins, Norman, OK
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Quotables
Mayagüez, PR, Letter Carrier Elyjack Reyes
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Heroes
Jeffery McCrary, Moulton, AL
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Scanning scorecard
Western, Northland still lead performance standings
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Returning favorites
USPS to celebrate holidays with classic stamps
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Heroes’ corner
Alabama employee extinguishes grease fire
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Positive outcomes
USPS issues guidelines for handling consumer complaints
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Tips of the Day
Missing computers
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Heroes
Winter Rexroat, Granbury, TX
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Mail
Cecilia Schofield, Philadelphia
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Quotables
Alexandria, VA, Customer Relations Coordinator Laneta Roth
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Free spree
Shoppers will pay more to avoid shipping costs, study finds
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The Roth stuff
TSP offers both a traditional option and a Roth option
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Taking stock
Do you have what you need in case disaster strikes?
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Heroes’ corner
Texas employee uses vehicle to shield injured woman
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Acing it
USPS receives high marks from job applicants
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Tips of the Day
What’s RDM?
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Mail
Anna Braun, Aurora, IL
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Heroes
Jeanette Davis, Bolingbrook, IL
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Quotables
Mary Beth Powers, chief executive officer, Serious Fun Children’s Network
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Faster food
More retailers offering grocery deliveries
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Welcome woman
Employee’s personal touch makes customers feel at home
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Honoring Paul Newman
USPS stamp honors actor’s art, philanthropy
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‘The greater good’
Employees thanked for service to customers
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Heroes
Mark Moeller, Fairmont, MN
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Mail
Lupeta Mahoney, Big Pine, CA
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Quotables
Major Accounts Manager (Sales) Elena Neely
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Tips of the Day
Handle with care
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Guess who?
‘Jeopardy!’ to feature USPS stamp
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Heroes’ corner
Minnesota employee helps lost child