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Look for the helpers

The Postmaster General Heroes’ Program seeks nominations

Smiling postal worker gives two thumbs up while standing in work room
Monterey Park, CA, Letter Carrier Bryan Cocadiz

Do you know Postal Service employees like Bryan Cocadiz, a Monterey Park, CA, letter carrier who alerted a sleeping customer to a fire inside the man’s home?

We want to know about them, too.

USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty.

The program is based on a simple idea: Postal Service employees know the habits of their customers and the rhythms of their communities and are often the first to notify emergency personnel when something is wrong.

Employees must be nominated for the award. Corporate Communications reviews nominations for accuracy, then sends them to the Postal Inspection Service and the USPS Office of Inspector General for approval.

Following approval, each nominee receives a commendation letter from Postmaster General Louis DeJoy.

Honorees are also featured in Link’s “Heroes” column. Additionally, a heroes’ wall at USPS headquarters in Washington, DC, displays stories and photos, which are updated monthly.

To nominate an employee, complete PS Form 400, Corporate Communications PMG Hero Nomination, and email it to

To catch up on previously featured employees, check out Link’s “Heroes” archives.