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Drop box discovery

An employee found — and returned — a missing wallet

Carpinteria, CA, Retail Associate Donette Hicks

Retail Associate Donette Hicks recently discovered a wallet in a drop box at the Carpinteria, CA, Post Office.

After alerting her supervisor, Hicks found identification in the wallet and used social media to track down the owner.

The Postal Service employee then returned the wallet to the customer during her lunch break.

“She wanted to ensure the customer would have peace of mind,” said local Postmaster Jesus Reynoso. 

Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.