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On the job: Showcasing employees’ contributions

USPS Historian Jenny Lynch
USPS Historian Jenny Lynch, based at the Postal Service’s headquarters in Washington, DC, helps preserve the organization’s history and heritage.

Postal Service employees discussed their contributions to the organization through Link’s “On the job” series this year.

Judy Huelsing, a custodian in St. Louis, talked about the pride she takes in keeping her workplace neat and orderly.

“I believe having a really clean facility promotes a good work environment and positively affects employees’ attitudes. It also helps give customers a good impression of USPS,” she said.

Two different kinds of mechanics — Fidel Aguliar, who repairs LLVs in San Diego, and Anthony Lattimer, who keeps equipment moving in Detroit — discussed their behind-the-scenes roles.

Said Aguliar: “No matter what, we have to keep the mail rolling.”

The series also featured Chris Hubble, a St. Petersburg, FL, letter carrier who makes all his deliveries by bicycle — and who wouldn’t want it any other way.

“It’s a great stress reliever and there’s a greater sense of freedom,” he said.

Several employees — including Riverdale, MD, Retail Associate Shannon Wilson-Ellis;  Columbus, OH, Retail Specialist Jim Hammar; and Pittsburgh Master Facilitator Gerry Papariella — talked about the importance of delivering excellent customer experiences, one of the Postal Service’s core strategies.

Another “On the job” subject, Acting Organizational Development Analyst Mark Wahl, explained a concept postal workers hear a lot about these days: employee engagement.

“When you’re proud of where you work, when you’re excited to have conversations with customers and co-workers, and when that feeling is part of everything you do, that’s engagement,” Wahl said.

Jenny Lynch has one of the coolest jobs of all: She’s an historian at USPS headquarters in Washington, DC, where she helps preserve the organization’s history and heritage.

“I love to research, write and learn new things, and I frequently get to do all three,” she said. “Postal history is so vast that opportunities for research are endless.”

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