Thursday, August 13, 2026
New video spotlights Postal Pulse results
Deputy PMG Doug Tulino thanks employees for offering their feedback
In a new video message, Deputy Postmaster General Doug Tulino thanks employees for sharing their feedback through the 2026 Postal Pulse survey.
The annual survey — which began March 10 and concluded April 17 — allows employes to share observations about their work environment and provides the organization with valuable feedback to make improvements.
The 3-minute video, released Aug. 12, is available on Link and other postal websites. It will be shown to employees throughout the organization this week.
This year’s survey results indicate that employees are proud to work for the Postal Service, understand what is expected of them at work, and recognize that their job contributes to the success of the organization.
“I want you to have a work environment where you can thrive and grow. I want you to feel valued and to know that your opinion matters,” Tulino says in the video.
More than 124,000 employees responded to this year’s survey. Results showed an increase in the participation rate and overall employee engagement from previous years.
More information about the Postal Pulse survey can be found under the “About Human Resources” section on the MyHR homepage.
Email us your feedback. Your comments could be included in our “Mail” column.
Go west, young Postal Service
The ‘Mailin’ It!’ podcast looks at how the organization crossed the continent
The latest episode of “Mailin’ It!,” the USPS podcast, recounts some of the stories behind mail delivery during the nation’s westward expansion.
The guest is Stephen Kochersperger, USPS historian.
The 24-minute episode was released Aug. 11 and is available on Link and other postal websites, as well as most podcast platforms.
Mail
A circle of service
Readers praise letter carrier’s aid to veteran customer
Email us your feedback. Your comments could be included in our “Mail” column.
Central Area, Maine-New Hampshire-Vermont District lead in scanning
A snapshot of Postal Service scanning data shows the national rating was 97.45 percent during the week ending Aug. 7, down 0.17 percent from one week earlier.
The data was collected Aug. 12.
Central led the four areas with a rating of 97.68 percent, while Atlantic ranked last with a 97.29 percent rating.
Among the 50 districts, Maine-New Hampshire-Vermont, part of Atlantic Area, ranked first with a 98.54 percent rating, while Alaska, part of WestPac Area, ranked last with a 93.85 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.
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New video spotlights Postal Pulse results
Deputy PMG Doug Tulino thanks employees for offering their feedback
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Go west, young Postal Service
The ‘Mailin’ It!’ podcast looks at how the organization crossed the continent
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Mail
Featured reader quote
“This is a beautiful story, and I think Adrienne Burns deserves recognition from a fellow employee saying how wonderful this is. I too have grown close to some of my customers and...”
— Maryanne Mulcahey, Elizabeth, IL
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Brief
Central Area, Maine-New Hampshire-Vermont District lead in scanning