Gaining ground in a competitive market
The Eagle reports on USPS Ground Advantage at the 1-year mark
Since the introduction of USPS Ground Advantage last year, the Postal Service has experienced a 375 percent increase in volume for packages over 1 pound, The Eagle magazine reports in its summer issue.
Package volume has grown every fiscal quarter since Ground Advantage was launched in July 2023. The product’s simplicity, dependability and affordability have proven attractive to businesses.
Another article explains how the organization’s Customer Experience Vision Activation pilot, which will be rolled out at sorting and delivery centers and will empower employees to better meet customer needs.
The magazine’s latest edition also explores how inflation affects not only consumers, but USPS, too.
The effectiveness of Political Mail and the safeguards around Election Mail are also covered in this issue.
The Postal Service mailed The Eagle to employees’ homes this month. It is also available on Newsroom, a USPS online news hub.
Not a garden-variety delivery
This rural carrier aided a customer who had tripped over her flowerpots
Rural Carrier Forrest Carrillo was delivering mail to a home in Yountville, CA, when he encountered an older customer on the ground in her garden.
The woman, who was unable to lift herself, called out for help when she saw the Postal Service employee.
The customer told Carrillo she had tripped over her flowerpots.
While a neighbor called 911, Carrillo calmed the woman and safely got her back on her feet. He stayed with her until paramedics arrived and took her to a hospital.
The customer had multiple injuries and is recovering in a nursing home.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
Here’s what Link covered July 28-Aug. 3
Hank Aaron’s stamp release led the news
Link’s coverage of the Hank Aaron stamp dedication ceremony was a highlight of last week.
The stamp honors the baseball legend who became famous for shattering records and breaking down racial barriers.
“We hope this stamp serves as a reminder of Hank Aaron’s success on the baseball diamond and his work to champion equality,” said Thomas Marshall, the USPS general counsel who spoke at the ceremony.
We also covered the release of the Dungeons & Dragons stamps, along with a special dedication ceremony for the Low Denomination Flowers stamps.
Additionally, Link went “Off the Clock” with Mike Maple, a Marquette, MI, letter carrier who is in a punk rock band called Liquid Mike, and “On the Job” with Susan Wozniak, the USPS Employee Assistance Program administrator.
“A big part of the job is making sure employees have access to mental health services that allow them to perform their jobs,” Wozniak said. “The Postal Service is so large. We’ve responded to earthquakes, fires — basically anything can happen in our organization. And our people need support.”
‘Microbiome Makeover’
Postal Service employees may participate in an upcoming webinar on how the gut microbiome affects brain health, the immune system and more.
The session, “Microbiome Makeover: Gut Health,” will be held Monday, Aug. 12, from noon to 1 p.m. Eastern.
Representatives from GEHA, a provider of health plans for federal employees, will lead the discussion.
Participants must register before the event on the webinar website.
Participation is voluntary. Nonexempt employees must be off the clock or on authorized breaks.
Employees with questions can email the USPS Benefits and Wellness team.
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What's included
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Gaining ground in a competitive market
The Eagle reports on USPS Ground Advantage at the 1-year mark
-
Heroes
Not a garden-variety delivery
This rural carrier aided a customer who had tripped over her flowerpots
-
Week in Review
Here’s what Link covered July 28-Aug. 3
Hank Aaron’s stamp release led the news
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August12Datebook
‘Microbiome Makeover’