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Got your box?

USPS is holding an employee contest from July 2-Aug. 5 to see which offices have the most Post Office Box sales. Employees must enter at least two boxes to qualify for weekly prizes. Grand prizes will be awarded to the offices with the most PO Box sales during the 5-week open period. “This is a great […]

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Platform perfection

The Postal Service is holding events across the nation to show political candidates and others how they can use the mail to communicate with voters. In Fort Lauderdale, FL, employees showcased USPS products and services at a recent Postal Customer Council (PCC) meeting attended by local candidates and campaign representatives. PCCs bring business mailers and […]

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Giddy up

More than 600 riders — including Postal Service employees and their relatives — recently re-enacted the Pony Express through a non-stop gallop from California to Missouri. The exercise highlighted the historic significance of the Pony Express, which allowed riders to move mail in the west from 1860-1861. Participants also wanted to underscore the Postal Service’s […]

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Scanning scorecard

The Postal Service’s national scanning rating was 97.56 percent during the week ending July 1, up slightly from the previous week. Thirty-seven districts and three areas met or exceeded the national average. Dakotas (98.46 percent) led the districts for the fourth consecutive week, while Western (97.85 percent) continued its long reign among the areas. Scanning allows […]

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Canada Post update

The Postal Service continues to monitor a possible strike or work stoppage affecting Canada Post. On July 5, Canada Post issued a 72-hour notice announcing that it will change the terms and conditions of employment for all employees represented by the Canadian Union of Postal Workers starting Friday, July 8, at midnight. Until further notice, USPS […]

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Change of address

A customer’s signature — required for a change-of-address request — must be complete and legible. Review the request with the customer to make sure it’s been properly completed. This step is essential to delivering a positive customer experience. […]

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Vera Bair, Janie Hallman and Tina Chapman

When a customer recently attempted to cash a $480 money order, Batesburg-Leesville, SC, retail associates Vera Bair and Janie Hallman inspected it and suspected it had been altered. They alerted Customer Services Supervisor Tina Chapman, who confirmed the alteration with the originating Post Office. She also contacted postal inspectors and local authorities, who arrived in […]

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Miskanic retires

Randy S. Miskanic, chief information security officer and Digital Solutions vice president, retired June 30 after 21 years with the Postal Service. Miskanic began his career as a postal inspector in 1995. He later became deputy chief inspector and spearheaded an initiative that seized more than $1 billion in counterfeit financial instruments that could have […]

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‘I love my job’

TV news cameras were rolling at the Indianapolis Post Office’s Mapleton station this week when Letter Carrier Howard Stevenson retired after 56 years. “I love the Post Office and my job,” he told WRTV News. “I really like my customers, who have been with me for quite a while.” Ceremony attendees included Greater Indiana District […]

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Solid gold

Although John Billings’ work is coveted by the biggest names in the music industry, his favorite performer is the Postal Service. Billings owns a company in Ridgway, CO, that handcrafts the gold-plated, gilded gramophone trophies presented at the annual Grammy Awards. Billings and his team produce about 600 trophies for the ceremony each year. The […]

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‘Together, we’ll recover’

Twenty-six Post Offices were damaged — some severely — after the recent devastating floods across West Virginia. Employees worked together to salvage equipment and safeguard assets following the flooding, which knocked out power to some offices for days. USPS deployed generators, established alternate locations and used mobile postal trailers to serve customers in the hardest […]

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Safe storage

Employees are required to secure Postal Service data from being lost, stolen or accidentally deleted. The CyberSafe at USPS Blue site offers several resources for securing data, including a quick guide on how to categorize and properly store information. The site also has information about data loss prevention. If Postal Service information is lost, stolen […]

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Log off

If you’re interrupted while taking a course through the Learning Management System, remember to select “Log Off.” This will allow you to resume training where you left off. […]

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Barbara Mauser, Hershey, PA

After observing a customer’s mail pile up over several days, Hershey, PA, Letter Carrier Barbara Mauser also noticed a strange odor coming from inside the woman’s home. Mauser alerted her supervisor, who called police and met officers at the customer’s home to provide additional details. They found the woman in dire need of medical attention […]

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Scanning scorecard

The Postal Service’s national scanning rating was 97.54 percent during the week ending June 24, unchanged from the previous week. Thirty-eight districts and four areas met or exceeded the national average. Dakotas (98.51 percent) led the districts for the third consecutive week, while Western (97.81 percent) maintained its long hold on first place among the […]

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Record support

Daughters of the American Revolution (DAR) has set a Guinness world record for collecting the most letters in one month for military service members. The organization collected 100,904 letters that met Guinness eligibility requirements — handwritten; addressed to an active duty service member; placed inside a stamped, unsealed envelope; and hand-delivered to DAR headquarters in […]

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Painted love

On a steamy afternoon, Campbell Goh-Johnson was joined by her mother as they sanded and painted a mailbox post, their sixth so far. Campbell is as playful as any 11-year-old, but ask her why she’s painting mailbox posts and she’ll launch into an elevator pitch that’s hard to ignore. “We’re painting mailboxes because my dad […]

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Winning streak

Irresistible Mail has been honored with a printing industry award, the marketing platform’s third major honor this year. The Irresistible Mail catalog received a gold Sappi Printer of the Year Award last week. The award was presented to Sandy Alexander, the Clifton, NJ-based company that printed the catalog. Irresistible Mail demonstrates how companies can use […]

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Flag reminder

July 4 is Independence Day, one of six days each year Postal Service facilities are required to fly the POW-MIA flag. The flag honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action. Facilities that are open July 4 must display the POW-MIA flag. […]

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Nathaniel Barnette, Greenville, SC

Greenville, SC, Letter Carrier Nathaniel Barnette recently rushed to the aid of an injured colleague, a custodian who was hurt during an accident while loading a dumpster. The man was conscious but bleeding profusely from his face when Barnette came upon him in the parking lot of the Greenville facility. Barnette called 911 and went […]

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Summer safety

You may take a holiday, but online criminals never do. The CyberSafe at USPS team reminds you to prioritize your safety when using your mobile devices while traveling this summer. Here are some tips: Lock all hard copies of USPS information resources in a secure filing cabinet before departing for vacation. Before leaving your home […]

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Lead on

The USPS Small Business team is sponsoring Leads Month, challenging employees across the organization to submit the most leads for their respective engagement program before June 30. Five teams are competing to submit leads for these programs: Customer Connect (letter carriers), Rural Reach (rural carriers), Submit a Lead (Executive and Administrative Schedule employees), Clerks Care (retail […]

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SpongeBob MailPants

The Postal Service has made history again, this time with help from SpongeBob SquarePants. USPS donated one of its SpongeBob mailboxes to the National Postal Museum last week. The box will become part of the Washington, DC, museum’s education collection. The Postal Service introduced the boxes in 2013 through a promotion with Nickelodeon. Thirty custom-wrapped […]

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