The Postal Bulletin’s latest edition features a primer on the health, vision and dental coverage available during this year’s open season, which runs from Nov. 14-Dec. 12. Open season is the annual period when Postal Service employees can change their health benefits or enroll in a new plan. The cover story explains how the enrollment […]
I was moved by the “In remembrance” article on the memorial for the employees who died after inhaling anthrax in 2001. The plaque is so beautiful. I had to stop and say a prayer for the families. […]
“Don’t let situations determine what you want to do. You decide what you want to do.” […]
When a postal customer’s wife recently fainted outside their home on a hot day in Sacramento, CA, he not only called 911, he called out to their letter carrier for help, too. Kao Saephanh came over right away, helped get the woman inside and provided first aid until emergency responders arrived. Saephanh checked on her […]
To determine your progress for a Learning Management System course, select the course name and scroll down to the Learning Progress section. The chart will identify which lessons and modules you have or haven’t completed. […]
A team of USPS employees has solved a puzzle surrounding Civil War-era letters that were mailed to a Michigan Post Office last year. The mystery began when an envelope simply addressed “Postmaster, Newaygo, Michigan” arrived at that town’s office in April 2015. Postmaster Lori Boes opened the envelope, which contained a smaller envelope with correspondence […]
USPS employees can participate in an online virtual benefits fair throughout this year’s open season, which is Nov. 14-Dec. 12. The fair offers information about the Federal Employees Health Benefits Program (FEHB), Federal Employees Dental and Vision Insurance Program (FEDVIP) and Federal Long Term Care Insurance Program (FLTCIP), as well as flexible spending accounts (FSAs). […]
The Postal Service’s national scanning rating was 97.51 percent during the week ending Nov. 4, up from the previous week. Forty districts and four areas met or exceeded the national average. Dakotas (98.85 percent) finished first among the districts for the seventh consecutive week, while Western (97.87 percent) led the areas for the fourth week […]
Veterans Day, a day to honor individuals who have served in the U.S. armed forces, is Friday, Nov. 11. The holiday holds special significance for the Postal Service, one of the nation’s largest employers of veterans. Approximately 113,000 employees, or nearly 18 percent of the USPS workforce, have served in the military. “While we recognize […]
“I take my job and my customers seriously. If the customer makes money, we make money.” […]
Read More… from Kennesaw, GA, Business Mail Technician Jeff Hammond
Avoid placing callers on hold for more than 30 seconds. If you have to transfer a call, stay on the line to make sure the call is connected, then introduce the caller. If you take a message, follow through by forwarding it to the appropriate person. […]
Retail Associate Roberta “Bobbi” Swedo knew that a regular customer in National Park, NJ, was facing tough times, including a cancer battle that involved a three-mile bicycle ride each way for treatments. Then came word of another bad break: While the customer, Lynn Brown, was at his cancer care center recently, his bike was stolen. […]
Sophia Kraft is absolutely adorable. I love reading stories like this in Link. […]
The reasons consumers shop online are changing in ways that could affect holiday shipping patterns, new research shows. For years, shoppers made most of their online holiday purchases before Dec. 20, when many retailers stop offering free shipping. But according to recent estimates by the Adobe software company, year-to-year online sales will grow 24 percent […]
There are great attendance records, and then there are perfect attendance records. John Bryde, a Kansas City, MO, retail associate, retired last week after 30 years — and not one sick day. Making Bryde’s feat even more impressive is that his parents were told that due to his autism, he’d never hold a job. His […]
To mark Veterans Day, the Postal Service is providing employees who served in the U.S. military with lapel pins they can wear year-round. Approximately 113,000 USPS employees have served in the armed forces, making the Postal Service one of the nation’s largest employers of veterans. The pin features the words “Proud Veteran” in the center […]
The top executive of a leading cycling company for women says USPS has been instrumental to the firm’s success. Consumers want to place orders online and have them delivered within three days, according to Liz Robert, chief executive officer of Burlington, VT-based Terry Bicycles. “The Postal Service has been great in allowing us to do […]
A recent hot day in Rehoboth, MA, caused an elderly customer to feel ill. He was in distress when Rural Carrier Kathryn Bennett encountered him while delivering mail, so she gave him a cold bottle of water and called for emergency assistance. She also phoned his daughter, who later stopped by the Post Office to […]
“Letters and cards are a way to send joy and lasting memories to loved ones and friends. A handwritten letter can be a treasure.” […]
If you’re interrupted while taking a course through the Learning Management System (LMS), always remember to select “Log Off.” When you log back into LMS, your training will resume where you left off. […]
I really appreciated the “In remembrance” story. […]
USPS plays a significant role in the democratic process by delivering election and political mail, PMG Megan J. Brennan says in her latest “Business Focus” video. “The trust placed in us by every American depends on employees upholding the sanctity of ballots and every piece of Political Mail we’re asked to deliver,” she says. As […]
Austin, TX, Letter Carrier Salvador Villaseňor Jr. has driven 2 million miles without an accident, becoming one of the few Postal Service employees to achieve such a feat this year. Villaseňor received the recognition from the National Safety Council, which also honors USPS employees who drive 1 million accident-free miles, a more common achievement. “You always […]
The Postal Service’s national scanning rating was 97.5 percent during the week ending Oct. 28, up from the previous week. Thirty-nine districts and three areas met or exceeded the national average. Dakotas (98.84 percent) finished first among the districts for the sixth consecutive week, while Western (97.78 percent) led the areas for the third week […]
Do you know the difference between a deductible and a copayment? If not, don’t feel bad. Many people are confused by health insurance terminology. To help you navigate your way through the Postal Service’s upcoming open season benefits period, here are some common terms and brief definitions: Deductible: The amount you pay for covered health […]
A Chicago library has inherited the nation’s largest public collection of postcards. The Curt Teich archives collection includes about 2.5 million postcards that depict scenes from more than 10,000 towns and cities in the United States, Canada and 115 other countries during the 19th and 20th centuries. The collection is named for the Curt Teich […]
Protect Postal Service information by properly backing it up. The CyberSafe at USPS Blue site has instructions. […]
“Hire power” was a very cool headline. […]
“I love my job, and I couldn’t let my customers down. A lot of them count on us to deliver their medications and checks to help them during these hard times.” […]
Read More… from Myrtle Beach, SC, Letter Carrier Jill Gardner
Letter Carrier Robert Mahaffey delivered a double dose of heroism during a recent workday in Vandalia, IL. He first heard a man call for help from the hot roof where he’d been stranded for an hour after accidentally knocking over a ladder. Mahaffey helped him get to safety. Later, just a block away, the postal […]