Letter Carrier Kristin Davis was recently making deliveries in Opp, AL, when she grew worried about a customer whose mail was piling up. Knowing that the woman normally retrieved her mail daily, Davis knocked on the front door but got not answer. The Postal Service employee contacted local police, who soon checked on the customer […]
A onetime city carrier assistant in Minden, NE, recently received a special tribute to his military service from two former USPS colleagues. Dustin Schutt became a city carrier assistant about three years ago. In mid-2018, he put his career on hold as he prepared to depart for Kuwait with the Army National Guard. Schutt was […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.92 percent during the week ending June 28, up from one week earlier. Western (98.13 percent) led the areas, while Dakotas (99.24 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Employees at a Post Office in the Atlanta area recently used a customer appreciation event to underscore the importance of point-of-sale surveys. The surveys, which appear at the bottom of customers’ receipts, provide USPS with useful data that helps the organization measure satisfaction, a key driver of revenue growth. During the customer appreciation day at […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. USPS recently held a symposium in Washington, DC, for what kind of customers? a) Catalog publishers b) Major retailers c) Nonprofit executives d) Small-business owners 2. Which USPS department […]
City Carrier Assistant Dayton Ngo was recently delivering mail to a four-unit apartment building in Scottsville, NY, when he encountered a life-threatening emergency. At the main entrance, Ngo found the hallway filled with smoke, so he immediately rushed to pound on all the apartment doors to ensure that everyone in the building knew of the […]
I really enjoyed Link’s coverage of the USS Missouri stamp dedication ceremony. […]
The Postal Service began negotiations this week on new labor contracts with two unions that represent USPS employees. Postmaster General Megan J. Brennan and the Postal Service’s bargaining representatives met with leaders of the National Association of Letter Carriers (NALC) and the National Postal Mail Handlers Union (NPMHU) at USPS headquarters in Washington, DC. Negotiations […]
Stephen Bostwick thought he was randomly selected to throw out the first pitch at a recent Baltimore Orioles’ home game — until he realized the catcher was his deployed son, Addam. Bostwick, the Waterford, PA, Postmaster, planned to attend the Father’s Day baseball game with Addam, an Army specialist stationed at Fort Meade, MD, who […]
A new Postal Service video features highlights from the recent dedication of the Wild and Scenic Rivers stamp pane in Bend, OR. The 12-pane stamp honors the National Wild and Scenic River System, which was established by a law passed by Congress in 1968 to safeguard certain rivers designated as wild, scenic or recreational. Tim […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Where should you go to make changes to your Form W-4? a) ePayroll b) Internal Revenue Source website c) Office of Personal Management website d) PostalEASE 2. USPS wants […]
Rural Carrier Tara Hanson was delivering a package to a residence in Big Lake, MN, on a January day when she encountered a boy outside in subzero temperatures. Hanson expressed concern for the lad, who was inadequately dressed for the weather, and he told her he had locked himself out while home alone. The Postal […]
Thank you for publishing “High marks,” the article about the Forbes study that ranked USPS second on a list of the nation’s best employers. I always knew I worked for one of the best organizations. […]
The Postal Service wants to help small-business owners find better ways to contact customers and grow their companies, USPS leaders told entrepreneurs at a symposium last week. The event, held in Washington, DC, allowed small-business owners to learn about the latest postal products and services to help them better target and reach consumers. “At the […]
The Postal Service recently reminded employees of the rules surrounding seeking employment with an outside organization. But what about the rules on seeking a job with another employer after you’ve left USPS? Under federal law, former postal employees aren’t prohibited from accepting a job with any particular employer. However, if you take a job with […]
The recent dedication ceremony for the Post Office Murals stamp pane is highlighted in a new USPS video. The event took place at the Piggott, AR, Post Office, home to “Air Mail,” one of five Post Office murals featured on the 10-stamp pane. “If you haven’t been in this Post Office today, go take a […]
To help mark the recent release of the USS Missouri stamp, here are five facts about the World War II-era battleship. 1. The USS Missouri had a long-term connection to President Harry Truman. The battleship was launched on Jan. 29, 1944, and was christened by Margaret Truman, daughter of Missouri Sen. Harry S. Truman, who […]
Carrier Technician Ferrared Robinson was recently delivering mail in Lincoln Park, MI, when he spotted a customer who had fallen inside her home and couldn’t get up. Robinson immediately called 911 and comforted the woman until emergency responders arrived. The customer later contacted the Lincoln Park Post Office. “She was very thankful for Ferrared being […]
I share the information featured in Link with my co-workers. I especially like the coverage of new stamp releases. Keep up the good work, and I’ll keep spreading the news. […]
Several price changes will take effect Sunday, June 23. There will be dimensional weight changes that will affect Parcel Select, Priority Mail and Priority Mail Express. Mailers will be required to provide dimensions when a parcel measures over 1 cubic foot for Priority Mail Express; Priority Mail (all zones); and Parcel Select (all zones and […]
If you want to know how to get to Sesame Street, visit your local Post Office. USPS will release stamps honoring the influential children’s series on Saturday, June 22. The stamps will help mark the 50th anniversary of the show, which debuted in 1969 and forever changed children’s television through its combination of educational and entertainment […]
Informed Delivery reminder. Employees can sign up for Informed Delivery, a free feature that provides users with digital previews of their incoming mail, at informeddelivery.usps.com. Increasing the number of subscribers will help USPS attract businesses that want to add interactive content to Informed Delivery emails, which will extend the “life” of the businesses’ mailpieces, keep mail relevant […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. When was the USS Missouri, aka “Mighty Mo,” the subject of a new stamp, commissioned? a) 1941 b) 1942 c) 1943 d) 1944 2. What telephone etiquette advice does […]
I loved “Love by mail,” the article about the journalist who used postcards to woo the woman he would eventually marry. It was a huge endorsement for mailing postcards to those we care about. […]
Rural Carrier Tracey Swain was delivering a package in Rochelle, GA, on a cold, wet day last December when she heard a customer screaming for help. Swain rushed to aid the woman, who had fallen outside behind her home and dislocated her shoulder. The Postal Service employee phoned the customer’s nephew, who soon arrived to […]
To help mark Lesbian, Gay, Bisexual and Transgender (LGBT) Pride Month, here are five facts about the annual commemoration. 1. LGBT Pride Month traces its roots to the Stonewall uprising. In the early hours of June 28, 1969, police raided the Stonewall Inn, a tavern in New York City’s Greenwich Village that catered to gay […]
The Minneapolis Main Post Office recently gave tours to thousands of customers through a citywide program to give the public behind-the-scenes access to unique venues. The office provided 12 public tours during a two-day period. About 3,000 people took the tours, and some groups had as many as 300 participants. The tours were part of […]
The Postal Service is making progress toward its goal of generating 20,000 sales leads from employees in June, which the organization has designated as #LEADtheWay Month. USPS offers five programs that allow employees to submit leads: Customer Connect (for letter carriers), Clerks Care (for distribution and machine clerks and retail associates), Mail Handlers (for mail […]
The IRS is encouraging Postal Service and other employees to review their 2019 federal income tax withholding. According to the IRS, withholding changes made last year as a result of the new tax law may have a different effect if left in place for all of 2019. The IRS offers an online withholding calculator that […]
Thanks for acknowledging LGBT Pride Month, and for highlighting LGBT-related stamps. I am a member of the LGBT community, and this coverage means a lot to me. […]