Letter Carrier Clint Wood was recently making deliveries in a Lexington, MO, neighborhood when he grew concerned about an older customer whose mail was piling up. Wood alerted local Postmaster Lindsey Ashby, who immediately realized he was talking about her grandfather. Ashby rushed to the scene to check on the man, whom she found in […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. How many businesses and organizations use Informed Delivery to entice consumers to visit a website or to use a coupon or application? a) More than 2,000 b) More than […]
Search and find. The Postal Explorer site recently introduced a search tool for Publication 52, Hazardous, Restricted, and Perishable Mail. The tool allows employees to quickly access guidelines for hazardous materials, restricted matter, warning labels and more. The Domestic Mail Manual (DMM) and DMM Advisories are also available on the site. Peace and music. The […]
The Postal Service is inviting employees to audition for a holiday-themed advertising campaign. Employees who are chosen to participate could be featured in a variety of different types of USPS holiday ads. The audition is open to all employees. No prior acting experience is required. The USPS Holiday 2019 Employee Casting site has instructions on […]
The Postal Service dedicated its Frogs stamps July 9 in Boise, ID. “Frogs play an important role, not only in their natural habitat, but to our daily lives,” said USPS Facilities Vice President Tom Samra, who led the ceremony. Because the amphibians have a permeable skin, it’s easy for them to absorb things in their […]
Rural Carrier Associate Michaela Akers was recently delivering mail at an apartment complex in Princeton, IN, when she heard someone yelling for help. Akers quickly located the site of the crisis: a unit where a customer had fallen, hit his head on his kitchen counter and couldn’t get up. The Postal Service employee immediately called […]
I enjoyed reading the “At attention” article about the Postal Police honor guard. Thank you for keeping employees informed and educated. […]
Informed Delivery Marketing Mail campaigns aren’t just for large businesses. One sales representative in Louisiana District recently helped set up a campaign for Habitat for Humanity’s New Orleans chapter. “We tend to think that only large businesses are interested in Informed Delivery, but I was able to change that perception,” said Richard Anderson, the senior […]
A Chicago retail associate retired late last month after more than a half-century as a postal employee. Alfredo Jacinto became a holiday seasonal worker in 1966, although his career didn’t officially begin until he became a Parcel Post distribution clerk at the Chicago Post Office the following spring. In 1982, he became a retail associate […]
Toolbox update. The Postal Communicator’s Toolbox has new content. The additions include fact sheets and talking points about USPS finances, recent stamp releases and videos from the National Postal Forum. The Toolbox is a Blue page that managers can use to help them discuss the organization with employees, customers and others. Corporate Communications manages the […]
To help mark the release of the stamp honoring George H.W. Bush, the nation’s 41st commander in chief, here are six facts about presidential stamps. 1. Presidential stamps are now issued after death. Since 1945, presidents have been memorialized on stamps usually within a year of their death and often on their date of birth. […]
I never miss “Heroes’ Corner.” Whenever I feel down, I go back to the article about Ashland, VA, Rural Carrier Brandy Pleasants, who suffered a medical crisis and died last August, shortly after she performed a heroic duty. The photo of her smiling warms my heart. […]
Letter Carrier Kristin Davis was recently making deliveries in Opp, AL, when she grew worried about a customer whose mail was piling up. Knowing that the woman normally retrieved her mail daily, Davis knocked on the front door but got not answer. The Postal Service employee contacted local police, who soon checked on the customer […]
A onetime city carrier assistant in Minden, NE, recently received a special tribute to his military service from two former USPS colleagues. Dustin Schutt became a city carrier assistant about three years ago. In mid-2018, he put his career on hold as he prepared to depart for Kuwait with the Army National Guard. Schutt was […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.92 percent during the week ending June 28, up from one week earlier. Western (98.13 percent) led the areas, while Dakotas (99.24 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Employees at a Post Office in the Atlanta area recently used a customer appreciation event to underscore the importance of point-of-sale surveys. The surveys, which appear at the bottom of customers’ receipts, provide USPS with useful data that helps the organization measure satisfaction, a key driver of revenue growth. During the customer appreciation day at […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. USPS recently held a symposium in Washington, DC, for what kind of customers? a) Catalog publishers b) Major retailers c) Nonprofit executives d) Small-business owners 2. Which USPS department […]
City Carrier Assistant Dayton Ngo was recently delivering mail to a four-unit apartment building in Scottsville, NY, when he encountered a life-threatening emergency. At the main entrance, Ngo found the hallway filled with smoke, so he immediately rushed to pound on all the apartment doors to ensure that everyone in the building knew of the […]
I really enjoyed Link’s coverage of the USS Missouri stamp dedication ceremony. […]
The Postal Service began negotiations this week on new labor contracts with two unions that represent USPS employees. Postmaster General Megan J. Brennan and the Postal Service’s bargaining representatives met with leaders of the National Association of Letter Carriers (NALC) and the National Postal Mail Handlers Union (NPMHU) at USPS headquarters in Washington, DC. Negotiations […]
Stephen Bostwick thought he was randomly selected to throw out the first pitch at a recent Baltimore Orioles’ home game — until he realized the catcher was his deployed son, Addam. Bostwick, the Waterford, PA, Postmaster, planned to attend the Father’s Day baseball game with Addam, an Army specialist stationed at Fort Meade, MD, who […]
A new Postal Service video features highlights from the recent dedication of the Wild and Scenic Rivers stamp pane in Bend, OR. The 12-pane stamp honors the National Wild and Scenic River System, which was established by a law passed by Congress in 1968 to safeguard certain rivers designated as wild, scenic or recreational. Tim […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Where should you go to make changes to your Form W-4? a) ePayroll b) Internal Revenue Source website c) Office of Personal Management website d) PostalEASE 2. USPS wants […]
Rural Carrier Tara Hanson was delivering a package to a residence in Big Lake, MN, on a January day when she encountered a boy outside in subzero temperatures. Hanson expressed concern for the lad, who was inadequately dressed for the weather, and he told her he had locked himself out while home alone. The Postal […]
Thank you for publishing “High marks,” the article about the Forbes study that ranked USPS second on a list of the nation’s best employers. I always knew I worked for one of the best organizations. […]
The Postal Service wants to help small-business owners find better ways to contact customers and grow their companies, USPS leaders told entrepreneurs at a symposium last week. The event, held in Washington, DC, allowed small-business owners to learn about the latest postal products and services to help them better target and reach consumers. “At the […]
The Postal Service recently reminded employees of the rules surrounding seeking employment with an outside organization. But what about the rules on seeking a job with another employer after you’ve left USPS? Under federal law, former postal employees aren’t prohibited from accepting a job with any particular employer. However, if you take a job with […]
The recent dedication ceremony for the Post Office Murals stamp pane is highlighted in a new USPS video. The event took place at the Piggott, AR, Post Office, home to “Air Mail,” one of five Post Office murals featured on the 10-stamp pane. “If you haven’t been in this Post Office today, go take a […]
To help mark the recent release of the USS Missouri stamp, here are five facts about the World War II-era battleship. 1. The USS Missouri had a long-term connection to President Harry Truman. The battleship was launched on Jan. 29, 1944, and was christened by Margaret Truman, daughter of Missouri Sen. Harry S. Truman, who […]
Carrier Technician Ferrared Robinson was recently delivering mail in Lincoln Park, MI, when he spotted a customer who had fallen inside her home and couldn’t get up. Robinson immediately called 911 and comforted the woman until emergency responders arrived. The customer later contacted the Lincoln Park Post Office. “She was very thankful for Ferrared being […]