Is there important information stored on your home computers? It’s important to take extra security measures against hackers, especially if multiple people use your home computers or if you use the device to manage your finances. Here are some tips: Build a firewall. Protect your computers against viruses and malware by using antivirus software and […]
USPS is updating the terminology customers see when they go online to track packages, part of ongoing efforts to simplify Postal Service package tracking. When customers go to usps.com to check the status of a package, the term “Shipping Partner” is used when another business or shipping company has possession of the parcel. Based on […]
The elderly man wandering around the parking lot was confused and vulnerable. Postal Vehicle Services Operator Earl Armstrong recently encountered him outside the Toledo, OH, Processing and Distribution Center, where he’d apparently driven wearing clothes over his pajamas and carrying a wallet full of cash. He couldn’t tell Armstrong how to reach family members or […]
Employees can view a new PS Form 2240-R training video on the Accounting site. The video demonstrates how to fill out PS Form 2240-R, Rural Pay or Leave Adjustment Request for PS Form 1314, and submit it online. Employees should no longer mail PS Form 2240-R to the Scanning and Imaging Center. […]
“Mail and pony show” reminded me of my maternal grandfather, A.C. “Critt” Bradford, who delivered mail using a horse when he started as a rural carrier in Racine, OH, 95 years ago. […]
“I enjoy sharing information about stamps because I believe they reflect the best of America.” […]
USPS has boosted its Periodicals performance, one of several areas where the organization has made major service improvements. During the third quarter (April 1-June 30), USPS achieved its highest quarterly Periodicals achievement on record, improving its performance by more than 4 percentage points compared to the same period one year earlier. Periodicals include newspapers, magazines […]
How much does it cost to change a light bulb? You might be surprised, according to employees at the Grand Forks, ND, Post Office. For years, the office used high-pressure sodium lights in the garage. The lighting was expensive, outdated and performed poorly. Each burned out bulb cost more than $100 to replace. Then managers […]
A South Carolina newspaper has solved a mystery surrounding five faded postcards from the World War II era. The cards were addressed to James E. Estes, who served in the Army during the war. The cards are postmarked between 1937 and 1945 and were sent from friends and other acquaintances. Each card has a green […]
City Carrier Assistant Lars Edleblute recently helped avert a tragic outcome when an autistic child ran into traffic on a highway in York, PA. Edleblute was loading his vehicle to begin his route when he heard the boy’s mother frantically screaming and saw her running toward the four-lane thoroughfare. The carrier then spotted the boy […]
I thoroughly enjoy reading Link every day. […]
After a tractor-trailer driver transporting mail fell ill during a recent break along Interstate 95 in South Carolina, emergency responders contacted USPS for assistance. Ridgeland Postmaster Kelvin Gordon secured the truck and made arrangements for its journey to continue, while Hilton Head Island Postmaster Ricardo Reed checked on the driver at a nearby hospital, helped […]
Read More… from Kelvin Gordon, Ridgeland, SC, and Ricardo Reed, Hilton Head Island, SC
“Engaged employees are enthusiastic about their work and they take pride in what they do. Engagement begins with all of us.” […]
Postal Data Centers (PDCs) provide accounting, data processing and other support to USPS. […]
Retail associates are expressing their commitment to the new #PostalProud initiative to promote good customer service. The latest effort highlights six “retail moments that matter,” including making a good first impression and recommending products and services that meet customers’ needs. “Our employees are embracing the initiative and see value in the #PostalProud talks, which break […]
The Federal Employees’ Group Life Insurance program (FEGLI) will host an open enrollment period from Sept. 1-30. This is FEGLI’s first open enrollment in 12 years. FEGLI provides group term life insurance for federal employees and retirees, as well as many of their family members. Eligible Postal Service employees can enroll and elect any available […]
MDDs: Yeah, you know me. Or do you? Mobile Delivery Devices (MDDs) can scan packages and other mail. Did you also know the devices can perform several other safety-related tasks? The latest MDD models can: Accept text messages. Supervisors use this feature regularly. Notably, it was used to warn letter carriers of civil unrest in […]
Online shopping has become a popular way to purchase items without encountering the hassles of traffic and crowds. However, the internet has its own risks, so it’s important to protect yourself when shopping online. Here are some tips: Beware email requests. Legitimate businesses don’t send emails asking for personal data, but hackers often do. Pay […]
The little boat with its own ZIP Code has sailed into the pages of The New York Times. The J.W. Westcott II, a tugboat that delivers mail and packages to ships passing through Detroit, was the subject of a photo essay in the newspaper this week. The article describes how the boat — ZIP Code […]
Two Nampa, ID, parents are grateful that City Carrier Assistant Ted Porter was in the right place at a frightening time: when their son became critically ill after ingesting synthetic marijuana with a friend after school. “I was just delivering the mail when I heard a young boy asking for help,” Porter said. Finding him […]
I loved the “Living history” story and pictures. […]
“We sold almost 100 sheets of National Parks stamps. People said they really appreciated being able to get these special souvenirs.” […]
Employees can view a new PS Form 2240 training video on the Accounting site. The video demonstrates how to fill out PS Form 2240, Pay, Leave, or Other Hours Adjustment Request, and submit it online. Employees shouldn’t mail PS Form 2240 to the Scanning and Imaging Center. […]
The Postal Service has made significant improvements in First-Class Mail performance, another example of the efforts to strengthen customer service throughout the organization. During fiscal 2016’s third quarter (April 1-June 30), USPS raised its First-Class Mail national composite score by more than 6 percentage points. The score measures on-time deliveries and other service standards for […]
The Postal Service has shown more than 5,000 managers and supervisors how to improve their workplaces since the USPS engagement ambassadors program began in the spring. The ambassadors are a team of 26 employees who are divided among the seven areas and headquarters. Each ambassador travels throughout their assigned territory, conducting classes for managers and […]
The Albany, NY, Post Office has a whole new look these days — and the makeover is helping USPS become more sustainable. Before: The facility’s 24-hour dimly lit lobby made it difficult for customers to see, particularly when accessing PO Boxes at night. After: Since replacing fluorescent tubes with LED lighting panels, the location is […]
With the new school year about to start in many communities, the Postal Bulletin’s latest issue reminds employees to keep an eye out for children when driving USPS vehicles. The cover story encourages employees to take extra precautions when driving in school zones or near playgrounds. Drivers should also: Adjust mirrors to see around their vehicles. Stop […]
“[It makes] it easy for managers to explain survey results and show opportunities for improvement. When employees take ownership, real change can happen. But it all starts with a conversation.” […]
Letter Carrier Travis Elliott was delivering mail in Sacramento, CA, recently when he heard someone screaming for help. He soon found a 90-year-old customer who had fallen in her driveway and couldn’t get up. Elliott assisted the woman, whose daughter later called the Post Office to express her appreciation and let him know that her […]
The International Mail Manual (IMM) contains regulations on rates, classifications, preparation and acceptance, as well as other information about international mail. […]