The Postal Regulatory Commission (PRC) has approved the Postal Service’s proposed price changes for First-Class Mail, USPS Marketing Mail, Periodicals and Package Services. The changes, which USPS announced Oct. 12, include a 2-cent increase in the price of a First-Class Mail Forever stamp. This would return the price to 49 cents, the price in effect […]
The “Come together” article about the “Engage” video was great. Eastern Area Engagement Ambassador Mark Wahl said it best: “You have to have a positive employee experience before you can have a positive customer experience.” What powerful words to live by. […]
“Black belt certification takes many hours of training, coupled with outside work to complete the different phases of a project. Many consider a black belt a ‘mini’ master’s degree because of the intense effort required.” […]
The Computerized Forwarding System (CFS) is used to provide mail redirection and address correction services. […]
Vic Menard, a customer in Corpus Christi, TX, recently praised Letter Carrier Kenneth Grigsby Jr. as an “uplifting angel” for helping the man’s wife when she was unable to get up on her own after falling outside their home. “Without his help, I am uncertain how long she would have lain there in pain,” Menard […]
The Postal Service honored employees and customers who served in the U.S. armed forces at Veterans Day events across the nation last week. “We stand in the midst of great patriots,” St. Louis Postmaster Cathy Vaughn said at a ceremony that included a special dedication of this year’s Honoring Extraordinary Heroes: The Service Cross Medals […]
The Postal Service will deliver about 16 billion cards, letters and packages this holiday season, according to projections released Nov. 14. The deliveries will include 750 million packages, a 12 percent increase from last year’s volumes. “Our customers can count on the entire Postal Service workforce to deliver their holiday gifts, cards and letters,” said […]
The employees featured in the Postal Service’s new holiday TV ads are expressing pride in the organization’s efforts to deliver cheer. “More people are ordering packages online, so we play a major role in getting those packages to the customers,” Amber Rising, a Westminster, CA, letter carrier, says in a new behind-the-scenes video that shows […]
Need help figuring out which health, dental and vision plan is best for you during open season? If so, Checkbook’s Guide to Health Plans, a tool available on the Open Season LiteBlue site, can help you find coverage that best fits your needs and the needs of your family. Choices include the Federal Employees Health […]
Reminder: If you need to report an online security incident, contact the Postal Service’s CyberSecurity Operations Center (CSOC). The CSOC investigates and monitors cybersecurity threats to USPS computer systems. Eighty-four percent of these threats are identified and reported by postal employees. The CSOC combats cybersecurity threats in three phases: Detection: Once a threat is detected, […]
A city carrier assistant training with Letter Carrier James Burkhardt Jr. in Oakfield, NY, recently got a lesson in heroism along with guidance on delivering mail. When the assistant saw smoke coming from a home, Burkhardt immediately called 911 and grabbed a fire extinguisher from his vehicle. Burkhardt, a volunteer firefighter, kept the flames at […]
Mail Transport Equipment (MTE) is used to transport mail within, between or outside Postal Service facilities. MTE includes trays, hampers, tubs, pallets, sacks, pouches and other containers. […]
“American Indians and Alaska Natives enrich our nation and make valuable contributions to the Postal Service and the communities we serve. We are proud to honor these contributions and participate in this observance.” […]
Read More… from Employee Resource Management VP Nancy Rettinhouse
I was lucky enough to attend the Nativity stamp dedication and I can’t say enough about it to everyone I encounter in the elevators, halls — and even at home. I made my family watch video of the ceremony on Facebook. The stamp is so beautiful and the ceremony was remarkable. […]
Reminder: The Postal Service has a wide variety of seasonal stamps available for the holidays. The offerings include: Colorful Celebrations Diwali Eid Greetings Florentine Madonna and Child Songbirds in Snow Hanukkah Holiday Windows Kwanzaa Nativity The stamps are available at Post Offices and usps.com. […]
Postal Service employees across the nation are expressing pride in the important role the mail played in this year’s elections. USPS has delivered more than 276 million pieces of Election Mail, including ballots, registration information and voters’ guides. Several states are reporting record numbers of vote-by-mail ballots. “People depend on us,” said Berwyn, IL, City […]
Open season, the annual period when Postal Service employees can change their health benefits or enroll in a new plan, begins Monday, Nov. 14. A variety of health, vision and dental coverage is available through the following plans and programs: Federal Employees Health Benefits Program (FEHB) USPS Health Benefits Plan (USPSHB) for non-career employees only […]
Nov. 11 is Veterans Day, one of six days each year that Postal Service facilities are required to fly the POW-MIA flag. Because Veterans Day is a designated Postal Service holiday, the POW-MIA flag should be raised Nov. 10. The flag honors the sacrifices made by members of the armed forces held as prisoners of war […]
Reminder: Postal Service employees are the first line of defense to protect USPS information and resources from cyber threats. When faced with an online threat such as a phishing attempt, employees should alert the CyberSecurity Operations Center (CSOC) by attaching the suspicious email to a new email. Here’s how: Press the “Control,” “Alt” and “F” […]
Sophia, the “little carrier,” shows how Sewell, NJ, Postmaster Joe DeLio is connected to his office’s day-to-day happenings. The employees, like many of us, are creating lasting connections to their customers. […]
As Lewiston, NY, Retail Associate Diana Whetstine recently helped a customer with a significant money order purchase, she picked up on familiar signs that he was being drawn into a scam. She enlisted the help of Postmaster Patrick Madigan, and they urged the man not to send the money order, especially after he showed them […]
Read More… from Diana Whetstine and Patrick Madigan, Lewiston, NY
“This country trusts USPS with Election Mail. What we do every day builds trust. This is a contentious election and every vote counts. When it comes to Election Mail, treat it like gold.” […]
Read More… from Great Lakes Area Controller Mark Rosenwinkel
The fiscal 2017 monthly planning calendar is now available on the Accounting site. The calendar shows pay periods, pay days, holidays and more. […]
The Postal Service has issued a new Nativity stamp featuring an image of the holy family silhouetted against a dawn sky. The stamp shows the baby Jesus in a straw-filled manger in the center, while Mary kneels to the right and Joseph stands to the left, holding a lantern. A bright star shines on the […]
Early and absentee voters aren’t just expressing their preferences on their ballots. They’re also choosing stamps that reflect their feelings — and sharing their selections on Twitter. The Harry Potter stamps are proving especially popular. One fan tweeted, “When you put a Dumbledore stamp on your absentee ballot in hopes that it’ll help the outcome […]
All LiteBlue applications will be unavailable for about 10 hours this weekend while Information Technology makes upgrades to the site. The upgrades will begin Sunday, Nov. 6, at 12 a.m. CT. They are expected to be completed by 9 a.m. CT. (Note: Much of the nation will revert from daylight saving to standard time Nov. […]
Employees are being encouraged to complete the latest Postal Pulse survey before the deadline: Nov. 4 at 11:59 p.m. EDT. The survey, which began Oct. 4, is an important tool in the Postal Service’s efforts to improve its workplaces. The survey has 13 questions and takes about 5 minutes to complete. Bargaining employees received the […]
Jason Queirolo’s recent sunny afternoon at a Seattle area lake with his family was interrupted by the sight of a body floating 30 feet from the shore. The Maple Valley, WA, retail associate rushed into the water and retrieved the unconscious 13-year-old girl. After he asked a bystander to call 911, he began performing CPR. […]
The “How to Pack” video is great. I’d really like to see it incorporated into a TV commercial for our customers. […]
If you need help completing and submitting online postal forms processed by Accounting Services, go to the eIWS OnLine Forms Toolkit for training resources, job aids and access to the application. […]