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Little boy blue

A Philadelphia letter carrier recently delivered quite a treat to a little customer along his route — just in time for Halloween. During the coronavirus pandemic, Jody Forte gained a friend in 2-year-old Julius Westfall. After months spent at home social distancing, Julius began looking forward to Forte’s daily deliveries. Because the boy’s parents, Thea […]

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Acting vice president

Christine Bailey has been named acting sales vice president for the Postal Service. She succeeds Timothy Costello, who became Southern Area’s acting retail and delivery operations vice president in September. Bailey previously was national sales executive director, bringing in more than $15 billion in annual revenue and leading a team of 800 employees. She has […]

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Behind the scenes

Cybersecurity isn’t just about technology. It’s also about people. The Postal Service is marking National Cybersecurity Awareness Month in October by highlighting the Corporate Information Security Office, also known as CISO, and its work to design and build cybersecurity technology. Much of this work is handled by a cybersecurity engineering team of skilled professionals who […]

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Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.85 percent during the week ending Oct. 23, down almost half a percentage point from one week earlier. The data was collected Oct. 28. Western-Pacific led the four areas with a rating of 97.24 percent, followed by Atlantic (96.98 percent), Central […]

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Military merit

This Veterans Day, the Postal Service will honor employees who have served in the armed forces with a special badge and badge clip. The retractable clip reads “USPS Veterans Proudly Serving America,” while the badge features a message of thanks from Postmaster General Louis DeJoy. Additionally, each employee who is a veteran will receive a […]

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Risky business

Life is never without risk. Just ask the USPS Corporate Information Security Office. To help mark National Cybersecurity Awareness Month in October, the Postal Service is highlighting this organization — also known as CISO — and its work to protect USPS from cybersecurity threats. CISO’s enterprise cybersecurity risk management portfolio has several of these responsibilities, […]

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Survey says

The latest Postal Pulse employee survey results show one-quarter of participants feel engaged, a slight decline from last year but an 8-point increase from the first survey in 2015. Engagement refers to how committed employees are to their organization, their role, their manager and their co-workers. The Postal Service has made engagement a priority because […]

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Retirement info

Postal Service employees can participate in an upcoming webinar on preparing for retirement. The session, “Understanding Health Insurance in Retirement,” will be held Tuesday, Oct. 27, at noon EDT. Susan Allgood, a federal plans team relationship manager for Aetna, will conduct the webinar, which will cover the Federal Employees Health Benefits program, U.S. Office of […]

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Scanning snapshot

A snapshot of Postal Service scanning data shows the national rating was 97.06 percent during the week ending Oct. 16, down less than 1 percent from one week earlier. The data was collected Oct. 21. Western-Pacific led the four areas with a rating of 97.38 percent, followed by Central (97.3 percent), Atlantic (96.98 percent) and […]

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Getting better

The Postal Service has improved its Single Package Lookup Tool, which integrates multiple tracking systems into one user-friendly application. The application, also known as the SPLU Tool, produces an average of 46,000 tracking insights each day that employees use to resolve customer inquiries. In July, the SPLU team conducted a survey to better understand employees’ […]

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New vice president

Peter Pastre is the Postal Service’s new government relations and public policy vice president. He recently joined USPS from MetLife’s Washington, DC, office, where he began working in 2003, first as vice president of federal government relations and then as vice president of global government relations. Prior to that, Pastre was assistant vice president for […]

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Beyond protection

In a world where the cybersecurity landscape is constantly shifting, protecting USPS isn’t the Corporate Information Security Office’s only responsibility. The department, also known as CISO, works to strengthen and improve the Postal Service’s cybersecurity efforts, too. To help mark National Cybersecurity Awareness Month in October, the organization is highlighting CISO and its teams, including […]

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Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 97.03 percent during the week ending Oct. 9, down almost two-tenths of a point from one week earlier. The data was collected Oct. 14. Central led the four areas with a rating of 97.27 percent, followed by Western-Pacific (97.23 percent), Atlantic […]

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Scanning snapshot

A snapshot of Postal Service scanning data shows the national rating was 97.04 percent during the week ending Oct. 2, down 0.05 percent from one week earlier. The data was collected Oct. 7. Central led the four areas with a rating of 97.38 percent, followed by Western-Pacific (97.21 percent), Atlantic (97.09 percent) and Southern (96.61 […]

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Looking ahead

Postal Service employees can participate in an upcoming webinar on long-term care insurance and retirement planning. The session, “Understanding FLTCIP 3.0,” will be held Thursday, Oct. 15, at 2 p.m. EDT. The administrators of the Federal Long-Term Care Insurance Program (FLTCIP) will conduct the webinar, which will explore the realities of long-term care, family caregiving […]

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Front lines

The Postal Service is a global powerhouse — processing and delivering 48 percent of the world’s mail. This makes the organization reliant upon a strong technology network to ensure uninterrupted performance. Protecting this network is the job of the Corporate Information Security Office (CISO), which USPS is highlighting throughout National Cybersecurity Awareness Month in October. […]

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Are you stocked?

USPS wants Post Offices to ensure they have an adequate supply of burial flags on hand for customers who request them. Through the organization’s Burial Flag Program, all retail Post Offices serve as a burial flag repository. Employees must use the eBuyPlus system to order U.S. flags for the program. Flags will be shipped from […]

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Money’s worth

USPS and the Internal Revenue Service are encouraging employees to conduct a paycheck checkup to determine whether they need to update their tax withholding for 2020. Updating federal withholding is especially important for employees who had an unexpectedly high tax bill or a penalty this year. Similarly, employees who have had a major life change […]

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Mission commitment

The Postal Service is sharing a video of Postmaster General Louis DeJoy’s recent appearance at the Economic Club of Washington, DC. DeJoy took part in a Sept. 24 question-and-answer session with David Rubenstein, the Economic Club’s president. Over the course of about 45 minutes, DeJoy discussed the Postal Service’s mission, election-related mail, the coronavirus pandemic […]

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All together

The Postal Service is the network that binds the nation together — and much of it is powered by an information technology system that links almost 1.2 million devices and 66,000 mail processing machines. It’s the network behind the network. To help mark National Cybersecurity Awareness Month in October, USPS wants to help employees learn […]

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Energy Awareness Month

The Postal Service observes Energy Awareness Month each October to help educate employees about the organization’s efforts to reduce energy and water usage and to become more sustainable. USPS operates more than 31,000 Post Offices, branches and other facilities across the nation. These facilities consume energy from all utility sources, including electricity, natural gas, heating […]

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Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.89 percent during the week ending Sept. 25, down about two-tenths of a point from one week earlier. The data was collected Sept. 30. Central led the four areas with a rating of 97.21 percent, followed by Atlantic and Western-Pacific (97.04 […]

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Serving businesses

USPS has released Postmaster General Louis DeJoy’s video message for this week’s National Postal Customer Council Day. The annual event, which occurred online this year due to the coronavirus pandemic, highlights the nation’s 144 postal customer councils (PCCs), local groups that allow USPS and business mailers to come together to build relationships, address common concerns […]

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Vintage charm

The Postal Service will release Holiday Delights, stamps that are inspired by folk art but with a modern graphic vibe, on Thursday, Sept. 24. Illustrator Kirsten Ulve used a traditional palette of red, green and white, and channeled her love of Christmas, vintage ornaments and Scandinavian folk art to create unique digital illustrations of four […]

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Brain health

The USPS Wellness team wants to help employees learn the differences between Alzheimer’s disease and dementia, two conditions that affect the brain. Alzheimer’s is a degenerative disorder that irreversibly affects the health of the brain, causing a decline in memory, reasoning and daily living. Dementia is a collective term to describe a group of diseases […]

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Scanning snapshot

A snapshot of Postal Service scanning data shows the national rating was 96.9 percent during the week ending Sept. 18, down almost three-tenths of a point from one week earlier. The data was collected Sept. 23. Western-Pacific led the four areas with a rating of 97.25 percent, followed by Central (97.09 percent), Atlantic (96.88 percent) […]

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Lifeline

Dr. Elaine Ferguson remembers the early days of the coronavirus pandemic. In late February, headlines everywhere were dominated by the outbreak in Seattle, the first hot spot in the United States. Ferguson, the Postal Service’s associate medical director, was monitoring the situation closely. She wasn’t alone. “We had a lot of concerned employees. There were […]

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Plymouth landing

Mayflower in Plymouth Harbor, a stamp honoring the 400th anniversary of a journey that has echoed throughout U.S. history, will arrive in Post Offices on Thursday, Sept. 17. On Dec. 16, 1620, 102 English passengers — referred to as Puritan Separatists — boarded the Mayflower in Plymouth, England, to take what became a perilous, stormy […]

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