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Help 24/7

EAP offers round-the-clock resources

The USPS Employee Assistance Program can help postal workers through troubling times.

The Postal Service wants to remind workers that the Employee Assistance Program (EAP) is available around the clock, 365 days of the year.

The service is free, voluntary and confidential.

Sessions are offered in several formats, including:

• Video counseling, allowing employees to meet with an EAP counselor through a video call;

• Online counseling, offering professional counseling anytime, anywhere, through a computer, tablet or smartphone;

• myStrength, an interactive, individually tailored application that helps users address topics like opioid addiction, depression, insomnia, mindfulness, anxiety and chronic pain; and

• Live webinars that explore topics such as emotional intelligence and navigating personal challenges.

The website also has a COVID-19 resource page, along with a newly updated section on suicide prevention.

For more information, go to or call 800-327-4968 (TTY: 877-492-7341).