Kathryn Armstrong, Cotuit, MA
“Unlucky draw” highlighted a huge issue for our elderly customers. We advise and warn them about scams, but scammers are brutally persistent. […]
Mike Milligan
Posts by Mike Milligan
Jonathon Mancilla, Anchorage, AK
Today’s hero is featured in a full-length article. […]
Mid-America District Manager Gail Hendrix
“There were future employees arriving early, and the lines didn’t stop.” […]
Scanning scorecard
The Postal Service scored a 96.9 percent scanning rating during the week ending Feb. 5, virtually unchanged from one week earlier. Western, with a rating of 97.42 percent, continued to lead the areas. Eastern (97.06 percent) rose two spots to take second, while Southern (97.03 percent) finished third. Western also ranks first in quarter-to-date and […]
Labor update
The Postal Service and the National Rural Letter Carriers’ Association (NRLCA) have reached a tentative agreement on a new three-year labor contract. The contract covers approximately 119,000 employees represented by the union. “This is a fair and responsible agreement that is in the best interest of our employees, our customers and the future of the […]
Feel the love
When you live in Loveland, Feb. 14 is more than just another day. Each year, people across the world send their Valentine’s Day cards to the Colorado city, where a team of volunteers affix the envelopes with a special postmark before re-mailing them to the intended recipients. Volunteers stamped more than 150,000 valentines last year. […]
Sharing feedback
You can help improve your workplace environment by taking the Postal Pulse survey, Employee Engagement Executive Director Kelvin Williams says in a new video message. “Continue to give us your honest and candid feedback. We welcome it,” he says. The Postal Pulse survey is designed to measure engagement, which describes employees’ involvement in, enthusiasm about […]
Stolen hearts
Sweethearts are searching online for the perfect Valentine’s gift. Scammers are searching too — for your credit card and personal information. While online shopping offers one-click ease, the convenience can sometimes come at a high cost. Holidays are prime opportunities for cyber criminals to take advantage of unsuspecting shoppers. The CyberSafe at USPS team offers […]
Heroes’ corner
Anchorage, AK, Letter Carrier Jonathon Mancilla was delivering mail recently when he encountered a woman who was panicked because her baby had turned blue. Mancilla performed CPR and ran with the child to a nearby doctor’s office, where a nurse called 911. Mancilla waited until an ambulance arrived. He later learned the baby was OK. […]
Grand Rapids, MI, Retail Associate Lucio Moreno
“Customers depend on and trust me to give them the service they deserve. I want them to leave the Post Office with a smile and positive attitude about the service they just received.” […]
Read More… from Grand Rapids, MI, Retail Associate Lucio Moreno
Form 1095-C toolkit available
The Form 1095-C toolkit, available on the Accounting site, is your central source for Form 1095-C, Employer-Provided Health Insurance Offer and Coverage–related questions. The kit includes an interactive 1095-C decoder page, FAQs, an informational video, and discrepancy-related questions. […]
Daniel Richardson and Steven Krause, Mt. Pleasant, SC
Today’s hero is featured in a full-length article. […]
Read More… from Daniel Richardson and Steven Krause, Mt. Pleasant, SC
Roy Betts, Washington, DC
I’m a proud African-American postal employee. Events like the Richard Allen stamp dedication make me feel even more proud. Our stamps tell America’s story. In this case, Bishop Allen’s story reveals how an African-American male was one of this nation’s founders. […]
Parental approval
Parents and experts agree: “The Inspectors” is quality programming for families. The TV series recently received a Parents’ Choice Recommended Award, a commendation that assures parents the show has passed a stringent evaluation process. “The Inspectors,” which follows the Postal Inspection Service as it investigates mail fraud and other crimes, was recommended for audiences ages […]
Postal parade
Everyone loves a parade — especially when it’s just for you. Matthew Watkins, a 17-year-old leukemia patient in Clay, NY, was honored with a caravan of Postal Service trucks this week after returning home from a lengthy hospital stay. Twenty-five trucks from the Liverpool, NY, Post Office’s Bayberry Station drove past Matthew’s home. Postmaster Lindsey […]
Bugs byte
Protecting the integrity of Postal Service computer systems includes shielding them from malicious programs called malware, the CyberSafe at USPS team advises. Malware is specifically designed to damage computer systems. The programs are often embedded in emails and removable media, such as USB flash drives. Malware can attach to emails, multiply and spread between devices, […]
Play ball
The gridiron doesn’t belong to just football fans. It’s also part of the history of the Postal Service, which has issued several stamps over the years to salute the game and its champions. The football-themed offerings include stamps that honor famed coach Vince Lombardi, the 1960s Green Bay Packers, the fourth Pittsburgh Steelers’ championship, the Four […]
Heroes’ corner
Mt. Pleasant, SC, Retail Associate Daniel Richardson knew what to do when a woman recently tried to cash an altered money order for $1,000. Earlier, Richardson had read a Postal Inspection Service warning about money order counterfeiters operating in North Carolina, South Carolina and Georgia. Richardson asked the woman to step out of line. He […]
Postal Bulletin
The Postal Bulletin’s latest issue highlights U.S. passports, which can be obtained through many Post Offices. Passports allow customers to travel internationally and re-enter the United States. The article offers travel tips and explains the difference between passport books and cards. Additionally, the Feb. 4 Postal Bulletin has information on the special enrollment period for […]
Daniel Toney, Charleston, WV
Today’s hero is featured in a full-length article. […]
Philadelphia District Manager Chu Falling Star
“Keeping mailboxes and surrounding areas clear will prevent injuries and [help] our employees provide the best possible service, even in the worst conditions.” […]
Read More… from Philadelphia District Manager Chu Falling Star
Sandra Greene, Waukesha, WI
I’m sorry to hear that the East Coast had so much snow. We go through major snowstorms every winter. Spring will come. […]
What’s PFSC?
Premium Forwarding Service Commercial (PFSC) lets businesses forward mail to another address. USPS recently eliminated written requests for the service to make PFSC simpler for businesses to use. […]
Reset button
If you forget your password for GetThere — the Postal Service’s online travel booking tool — you don’t need to request a new one through eAccess. Instead, log into the GetThere page and select the “Forgot Password” tab to receive an email with instructions on how to reset your password. If the email doesn’t arrive, […]
Back to normal
The Postal Service has resumed regular operations following the historic blizzard that pummeled the Eastern United States last week. In states from Maine to Louisiana, almost 24 million people saw more than 20 inches of snow, according to the National Weather Service. In the Northeast, the Jan. 22-24 blizzard ranked as the fourth most powerful […]
Call to glory
The Postal Service will issue a stamp this week to honor Richard Allen, a prominent African-American religious and civic leader during the 18th and 19th centuries. Allen, who was born into slavery in 1760, purchased his own freedom as a young man and became a traveling minister throughout the Mid-Atlantic states. Later, Allen became a […]
Quick fix
The implementation of the Jan. 17 price change mistakenly removed Priority Mail Regional Rate Boxes A and B from the Click-N-Ship offerings. Information Technology fixed the error Jan. 30. Customers who use Click-N-Ship to print their labels will now be charged the rates indicated on page 11 of the online price list. Employees should email […]
Heroes’ corner
A recent day off from the Postal Service for West Virginia employee Daniel Toney turned out to be anything but. It began when the Charleston sales representative heard a neighbor shouting. The man had touched an electric line and caught fire. Toney raced to the scene, put out the fire, called 911 and administered first […]
Locking computer screens
Before you step away from your workstation, lock your computer screen by pressing the “L” and Windows logo keys simultaneously. You can unlock the computer by pressing the “Ctrl,” “Alt” and “Delete” keys simultaneously. More information is available on the CyberSafe at USPS site. […]
Dixie Harden, Ladora, IA
“Pride and joy” reminded me of my grandmother Nadine Shaull, who was a 40-year Postal Service employee. Before she retired in 1984, she was Postmaster of Ladora, my home town, where I’m now a postal employee. She passed away last year at age 99. It tickled her to know I was following in her footsteps. […]