Jordan Schmaltz, Minneapolis, MN
Today’s hero is a full-length article. […]
kerry_hyvarinen
Posts by kerry_hyvarinen
PMG Megan Brennan, commenting on improving service levels in her latest video message
“Service is foundational. It’s in our name.” […]
Heroes’ corner
Minneapolis City Carrier Assistant Jordan Schmaltz has worked for the Postal Service for only 10 months, but he already has firsthand knowledge of the special role employees play in the communities they serve. Schmaltz was delivering mail last month when he noticed the door to a house was open. He suspected something was wrong and […]
Burn notice
The Postal Service reminds employees the risk of wildfire increases rapidly during the warm, dry summer months. Between 60,000-80,000 wildfires occur annually in the United States. Wildfires have burned approximately 830,000 acres so far this year, according to the Forest Service. These fires are one of nature’s most destructive forces, capable of moving as fast […]
Rate of change
Two major commercial delivery companies are considering additional price hikes this year, including surcharges during the peak holiday season, CNBC reported this week. UPS and FedEx each raised dimension (DIM) weight pricing formulas about six months ago, charging customers higher rates for ground packages based on a combination of size and weight. The carriers also […]
Pearl River, NY, Letter Carrier Steven Leong, who was bitten by a dog last year
“A lot of people are careless. They let their dogs run around unleashed and anyone in the vicinity pays the price.” […]
Read More… from Pearl River, NY, Letter Carrier Steven Leong, who was bitten by a dog last year
Jeremy Pasley, Adairsville, GA
Adairsville, GA, Rural Carrier Jeremy Pasley became concerned when he noticed a customer wasn’t collecting her mail. He entered the house, found the ill woman lying on the floor and called 911. Emergency responders took her to a hospital, where she recovered. […]
Ruthann Storr, San Diego
I enjoyed the recent article on postal uniforms. I started as a clerk in 1965. I still have the yellow uniform blouse with a rolled collar and pony emblem on the sleeve. […]
Creating passwords
To create a strong online password that’s easy to remember, choose a word or phrase at least eight characters long. Next, exchange letters for similar characters and numbers. For example, the word “safeguard” becomes “5@f3gu@rd.” […]
Less is more
USPS News Link Story – Less is more A new Postal Service video highlights the extra services that were recently simplified to better serve customers.Twenty extra services — including insurance and tracking — were consolidated to 10 services, effective May 31. Customers have the same options as before, but in a streamlined format. “These options […]
Heaven knows
Three-year-old Luke Westbrook was heartbroken when the family beagle, Moe, died in April. With help from his mom, Mary, the Norfolk, VA, boy began writing letters to Moe in “doggie heaven” and putting them in the mailbox. Mary retrieved the notes after Luke fell asleep — except one was accidentally collected by a letter carrier. […]
SOX reorganization
The Postal Service has taken new steps to strengthen its business practices and reduce program costs under the Sarbanes-Oxley (SOX) accounting law. USPS began transitioning most SOX functions to the Deloitte & Touche consulting firm June 8, part of a broader effort to simplify its SOX organizational structure. The Postal Service also created a revenue […]
Passport to profits
USPS News Link Story – Passport to profits The Postal Service is continuing its efforts to strengthen passport processing, including testing a call center for customers in Northern Virginia District.The center’s goals are to boost passport revenues, balance processing workloads and reduce passport-related calls to Post Offices. “We look forward to promising results,” said Acting […]