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Mail
Raschelle Parker, Washington, DC
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Tips of the Day
Personally identifiable information
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Quotables
Washington, DC, Letter Carrier Thederick Johnson
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Heroes’ corner
Illinois employee saves customer from scam
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Show and tell
New video outlines price changes
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Still winning
Direct mail connects with voters, experts say
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Healing by mail
Letters support cancer patients
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Heroes
Patrick Dolan, Elkhorn, WI
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Tips of the Day
What’s PFS-R?
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Quotables
Waldorf, MD, Letter Carrier Christopher Thompson
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Mail
Peggy Kirk, Memphis, TN
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Package power
Deliveries surged during holidays, study finds
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In the know
New videos answer customers’ questions
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Pride and joy
Employees share special connections to USPS
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Happy returns
Postal Service helps companies save on returns
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Mail
Paula Foster, Fox Valley, IL
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Quotables
Stamp Services Acting Director Mary-Anne Penner
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Heroes
Bradley Scharber, Stacy, NM
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Tips of the Day
Handling damaged article claims
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All in the family
Long-term care changes announced
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Shipping prices
Changes to take effect Jan. 17
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Heroes’ corner
Employee saves choking co-worker
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Lifetime supply
Sa’fyre Terry continues to receive cards, packages
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Mail
Suzette Mcnair, New York
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Tips of the Day
STI courses
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Heroes
Kirsten Levisen Lloyd, St. Paul, MN
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Quotables
Bethesda, MD, Letter Carrier Eugene Yates
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Training time
CyberSafe at USPS courses available
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Heroes’ corner
Minnesota employee saves choking victim
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Scanning scorecard
National score nears 97 percent