Letter Carrier Daniel J. Rams was delivering mail in Cape Coral, FL, recently when he saw a customer on the ground.
The man had fallen on the way to the mailbox and was in great pain.
The Postal Service employee called 911 and stayed with him until paramedics arrived.
The customer was taken to a nearby hospital and had surgery for a fractured hip.
He is recovering at home.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
