Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 97.05 percent during the week ending Aug. 27, down 0.10 percent from one week earlier.
The data was collected Sept. 1.
Western Pacific led the four areas with a rating of 97.2 percent, while Atlantic ranked last with a 96.79 percent rating.
Among the 50 districts, Washington, part of Western Pacific Area, ranked first with a 98.06 percent rating, while California 4, also part of Western Pacific, ranked last with a 95.16 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.
Delivery data. From Aug. 14-20, the Postal Service delivered 93.9 percent of Marketing Mail on time when compared with the USPS service performance standard, the highest performance recorded in five years.
The organization reported the data, along with steady improvements in the delivery of First-Class Mail and Periodicals, last week.
Watch your step. Postal Bulletin’s Aug. 26 issue features tips to help employees avoid workplace slips, trips and falls. The latest updates to policies, procedures and forms are also included.
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