USPS leaders will meet with commercial mailers across the United States from Sept. 24-28 to thank them for their business and discuss strategies to grow the mailing and shipping industry.
The meetings are part of National Postal Customer Council (PCC) Week, which is held each year to bring participants together to strengthen partnerships, learn about postal innovations and receive training.
This year’s theme, “Informed Customers: Customer Experience Delivered,” highlights both Informed Delivery and delivering world-class customer service, a core USPS strategy.
Postmaster General Megan J. Brennan will speak at a meeting hosted by the Northeast Florida PCC, where she will acknowledge the organization’s strength in developing industry partnerships and increasing the number of PCCs in that area.
Additionally, a video message from Brennan will be shown at all National PCC Week events.
“Since 1961, PCCs have brought value and business success to mail users through collaboration and development of strategies to create business opportunities. Our partnership is strong because of the engagement of thousands of PCC members,” Brennan says in the video.
In addition to the state-of-the-industry discussions, National PCC Week celebrates the recipients of this year’s PCC Leadership Awards, which were recently announced.