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She helped a customer who fell

This letter carrier lifted the woman up with a neighbor’s help

USPS employee in blue shorts and a blue shirt holding a stack of mail
Monmouth, IL, Letter Carrier Amanda Schneider

Letter Carrier Amanda Schneider was delivering mail in Monmouth, IL, recently when she saw her customer lying on the ground.

The woman had fallen near the front door and was on the ground until the Postal Service employee came to her aid.

Schneider and a neighbor lifted her up. The woman chose not to go to the hospital.

“The customer is doing fine, thanks to Amanda,” Monmouth Postmaster Jill Sollenberger said.

Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.