A sales lead from a postmaster in California has resulted in a shipping deal worth more than $309,000 in new revenue for the Postal Service.
Cielo Aguilar of the Paramount Post Office spoke with a customer who requested information about shipping prices. Aguilar then submitted a lead.
David Gonzales, a senior territory executive, followed up with the customer and closed a shipping deal worth $309,250 in new estimated annualized revenue.
“If there is a new business in the area, Cielo heads out and introduces herself to the owners,” said Caroline Pham, a business lead development specialist for California 5 District. “She will talk to small-business owners in the retail lobby and ask how they are marketing their businesses. She also promotes products and services in the lobby.”
Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.
The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.
The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.
Postal employees with ACE IDs can submit leads through the new Employee Lead Entry site on Blue by selecting the “LEADing Together” link under “Featured Topics.”
Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “USPS employee resources” tab.
Employees with USPS-issued mobile devices can use the LEADing Together app.
Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while in street mode, under option “U.”
The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.
