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Employee’s tip leads to $489,000 deal

Debra Bailey, a business service network representative in Los Angeles, helped bring in $488,959 for the Postal Service.

A sales lead from a business service network representative in California has resulted in a shipping deal worth nearly $489,000 in new revenue for the Postal Service.

Debra Bailey, who works at the California 5 District office in Los Angeles, received a call from a customer who was interested in shipping with USPS.

After getting the customer’s contact information, Bailey submitted a lead.

James Huynh, a senior territory representative, followed up with the customer and closed a shipping deal worth $488,959 in new estimated annualized revenue for the Postal Service.

“Debra probes the customers when making contacts by phone or email to find out what’s new in their company,” said Caroline Pham, a business lead development specialist. “She then makes suggestions and shares the latest information on new products and services.”

Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.

The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.

The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.

Employees with ACE IDs can submit leads through the new Employee Lead Entry site on Blue by selecting the “LEADing Together” link under “Featured Topics.”

Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “USPS employee resources” tab.

Employees with USPS-issued mobile devices can use the LEADing Together app.

Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while in street mode, under option “U.”

The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.