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Daily printout: Feb. 6


Tuesday, February 6, 2024

A graphic showing the USPS logo and the words Built for How You Business

See how USPS produced its new TV ad

A behind-the-scenes video shows employees on both sides of the camera

The Postal Service has released a behind-the-scenes video on its latest television advertising campaign.

The ads, which began airing this week, are titled “Built for How You Business” and show how USPS meets the needs of business customers.

The five-minute video features the Postal Service employees who helped create the campaign, as well as those who appear in the ads.

A smiling woman stands on a postal workroom floor
Ochenya Okpa, a mail processing clerk, stands near the workroom floor at the Salt Lake City Processing and Distribution Center.
On the Job

Friendly and focused  

This mail processing clerk gives ‘100 percent’

My name is Ochenya Okpa and I’m a mail processing clerk at the Salt Lake City Processing and Distribution Center.

I started with USPS in 2009 as a casual employee and became a regular in 2014. I couldn’t wait to make career — I like having a regular schedule.

I come to work a little early, 20 or 30 minutes, and just sit in my car and relax until it’s time to clock in. Some days we begin with a stand-up talk and some days we get straight to work. It depends on the program we’re running.

Most of the time, I operate the machine that separates mail into different states and zones.

I put 100 percent into my work. I try to be as friendly and amenable as possible and not create stress for people. I treat people the way I want to be treated and reciprocate kindness.

I did a detail assignment away from the floor and was able to see the other side of the operation, such as business productivity and other facets of the organization. People would ask, “When are you coming back?” On the day I returned, we had a stand-up talk, and everyone clapped and said, “Welcome back!” I don’t like much attention, but I appreciated that.

There has been a lot of change at the Postal Service — good progress, like the introduction of USPS Ground Advantage.

Change is a part of life. I grew up in a village in Nigeria. Coming to the United States was a little bit of a culture shock, but I prefer it here. Moving here granted me opportunities I probably would not get living in Nigeria. It broadened my horizons and I have met people of different cultures.

I live about five minutes away from work, and when I’m off the job, I enjoy going to the movies and relaxing at home watching anime. The way the series are structured, it’s like a fantasy. It relaxes you and you get engrossed in the storyline. I also enjoy reading and listening to music and audiobooks.

“On the Job,” a column on individual employees and their contributions to the Postal Service, appears regularly in Link.

A woman with a skeptical look peers past a computer monitor
A typical USPS employee or contractor with computer access receives about 120 emails on a given workday.

Receive a suspicious email? Here’s what you should do next

USPS wants employees and contractors to avoid phishing scams

The Postal Service wants employees and contractors to watch out for phishing emails, which are how cyberattacks often originate.

A typical USPS employee or contractor with computer access receives about 120 emails on a given workday, so it’s important to know the types of messages to look out for and how to report them.

One recent example involves a message that appears to be from an internal source. However, the email is flagged as “[EXTERNAL]” and the message contains a pressing request such as “I require urgent help.”

Vendor invoice fraud is another phishing scam to avoid.

This occurs when an attacker takes over a vendor’s account, copying the company’s branding and impersonating its legitimate domain.

The CyberSafe at USPS team advises employees and contractors to take the following steps if they receive a suspicious email:

Slow down. Evaluate the message, particularly if it has an “urgent” request.

Check the spelling. Misspellings and grammar mistakes can indicate a phishing attempt.

Be wary of attachments. Don’t open anything attached to a suspicious email.

Verify the sender’s identity. If the email is from an “[EXTERNAL]” address, proceed with extra caution.

Hover but don’t click. To ensure all hyperlinked descriptions are accurate, hover your cursor over the link to see the actual website or email address.

Employees and contractors should also select the suspicious email and click the Report to CyberSafe button on the Outlook toolbar. If the message is already open, the button will appear in the email toolbar.

The USPS ServiceNow website has instructions on installing the Report to CyberSafe button.

The CyberSafe at USPS Blue and LiteBlue pages have additional information.

Stamp showing an illustrated portrait of a man in a fedora in front of a city scene
The Saul Bellow stamp features an illustrated portrait of the author in a fedora with a Chicago street scene in the background.

The new Literary Arts stamp honors a beloved novelist

Saul Bellow won a Pulitzer, a Nobel Prize and three National Book Awards

The Postal Service will release its Saul Bellow stamp — the 34th in the organization’s Literary Arts series — on Tuesday, Feb. 6.

Bellow is widely acknowledged as one of the greatest novelists of the 20th century.

Born in 1915 in Quebec, Canada, he moved with his family in 1925 to the city inextricably linked with his work — Chicago.

His first writing job was for the Works Progress Administration, where he composed biographies of Midwestern authors.

He published two novels in the 1940s, but it was his third — 1953’s “The Adventures of Augie March,” written in a freewheeling, comic vernacular — that broadened his audience. It also won the National Book Award for fiction.

The book’s famous opening line references Bellow’s adopted hometown:

“I am an American, Chicago born — Chicago, that somber city — and go at things as I have taught myself, freestyle, and will make the record in my own way: first to knock, first admitted; sometimes an innocent knock, sometimes a not so innocent.”

Bellow is the only person to have won the National Book Award for fiction three times. He received many literary accolades before his death in 2005, including the Pulitzer Prize and the Nobel Prize in literature.

The stamp features an illustrated portrait of the author in a fedora with a Chicago street scene in the background. Illustrator Joe Ciardiello provided the original art, based on photographs from 1982.

The stamp was designed by Ethel Kessler, an art director for USPS.

The 3-ounce stamp is available at Post Offices and at usps.com.

No national dedication ceremony is planned.

Brief

Delivery performance remains stable

Last week, the average time for the Postal Service to deliver a mailpiece or package across the United States was 2.8 days, according to data released Feb. 5.

The data also show that from Jan. 1-26, which represents the fiscal year’s second quarter thus far, USPS delivered 82.7 percent of First-Class Mail on time when compared with the organization’s service standard.

This was a decrease of 3.2 percentage points when compared with the fiscal year’s first quarter.

USPS delivered 92.2 percent of Marketing Mail on time, down 1.5 percentage points when compared with the previous quarter, and 80.2 percent of Periodicals on time, consistent with first-quarter performance.

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