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For the record

The Marine Corps has identified Harold Schultz, a longtime Postal Service employee who died in 1995, as one of the six men in the iconic World War II photograph of the flag raising on Iwo Jima. The Marines began investigating the photo this year after researchers raised questions about the identities of the men in […]

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Accounting site

Have you visited the Accounting site recently? In addition to a help feature, training, tools and alerts, the site offers multiple toolkits. These include electronic 1412, Retail System Software, Stamp Fulfillment Services, mobile Point of Sale, National Financial Snapshots and Form 1095-C kits. […]

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Toni Williams, Vero Beach, FL

A low stone wall outside the Vero Beach, FL, home of an elderly woman not only caused her to fall and break her hip, it hid her from the view of passersby on a recent rainy day. The woman was finally spotted when Letter Carrier Toni Williams delivered the mail. Williams called 911 and the […]

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Power up

The Postal Service will expand its use of alternative energy by installing solar panels on the roof of the Los Angeles Processing and Distribution Center next month. The installation will make the facility the largest building in the city that generates electricity through solar energy. “The solar power generation system will allow the Postal Service […]

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Still going strong

When Kristi Hanna’s children were young, she gave up her job as a schoolteacher and took a position as a temporary letter carrier. Twenty years later, she’s still with USPS. “I should’ve asked how long ‘a little while’ was,” Hanna, now a rural carrier in Maryville, MO, told the Daily Forum newspaper last week. Hanna […]

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On alert

The Postal Service has upgraded End to End Data Transmission Validation (E2E), an application that monitors and validates package scan data flow from mail processing equipment to the product tracking and reporting system. Users can now subscribe to email notifications and create customized reports. The email notifications detail missing and latent scans and include a […]

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Postal Bulletin

The Postmaster General Heroes’ Program is showcased in the latest edition of Postal Bulletin. The cover story highlights Los Angeles Customer Services Manager Thelma Johnson, who came to the aid of a 92-year-old woman who fell and suffered a serious head wound this year. Johnson and Aasha Jones, her supervisor, took the customer to the […]

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Ronald Avina, Gary, IN

Gary, IN, Maintenance Supervisor Ronald Avina grew concerned recently when one of his employees did not report to work as usual. After several unsuccessful attempts to reach the employee by phone, Avina contacted police and asked officers to visit the man’s home. They discovered the employee had suffered a stroke and was in dire need […]

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Postscripts

Before people shared pictures and messages on social media, they used postcards to communicate with friends and family. Now Miami University is giving these cards a new life. In 2013, the university began cataloging and digitizing more than half a million postcards — and each one’s unique history — in a special collection. The cards […]

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Postal parks

Post Offices in national parks aren’t just for tourists sending postcards back home. Park employees and residents also rely on the Postal Service to receive and deliver essential goods deep within the parks. “[T]he parks and the mail are intertwined, sometimes in surprising and unusual ways,” Daniel Piazza, chief curator of philately at the National […]

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On notice

The Postal Service reminds employees the risk of wildfire increases rapidly during the warm, dry summer months. Between 60,000-80,000 wildfires occur annually in the United States, according to the National Interagency Fire Center. Droughts, dry conditions and careless use of fire in wooded areas increase the risk for wildfires, which can quickly spread across trees […]

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Parcel praise

The Postal Service’s Informed Delivery service has received a World Post & Parcel Award in the e-commerce category. The awards honor delivery organizations that use innovation and creativity in their business operations. Informed Delivery, which USPS is testing, provides customers with digital previews of their incoming mail. “This new service is revolutionizing the way people […]

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Tough sell

Major retailers are starting to abandon services that allow customers to order items online and pick them up curbside at stores. Target recently announced it will drop curbside pickup, while Walgreens ended the service in several cities earlier this year. A recent survey found fewer than 20 percent of retailers have systems that combine online […]

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Andrew Veres IV, Portage, MI

It was a bitterly cold day in Portage, MI, earlier this year when Letter Carrier Andrew Veres IV approached a customer’s home and heard her crying for help. She had fallen outside on ice and snow and had become frantic, suffering from a broken leg and unable to get anyone’s attention until Veres arrived. He […]

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Scanning scorecard

The Postal Service’s national scanning rating was 97.44 percent during the week ending June 10, down from the previous week. Thirty-nine districts and five areas met or exceeded the national average. Dakotas (98.44 percent) led the districts, while Western (97.81 percent) topped the areas. Scanning allows customers to track their packages and other mail. It […]

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Rare return

A letter written by evolution theorist Charles Darwin in 1875 was recently returned to the Smithsonian Institution after being stolen more than 30 years ago by a museum intern. Someone who came into possession of the letter turned it over to the FBI after learning of its theft, The Washington Post reported last week. “It’s […]

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Help is here

In the aftermath of the nightclub massacre in Orlando, FL, USPS is offering counseling and other resources for employees and their families. The Employee Assistance Program (EAP) began outreach efforts within Suncoast District after the June 12 mass shooting, the largest terrorist attack in the United States since 9/11. Traumatic events such as these can […]

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Reboot revamp

The Postal Service is adding an application to ACE computers that will allow users to schedule mandatory software installations. The System Center Configuration Manager app lets users set up specific installation times during off-hours within a two-week window. If the user doesn’t schedule a specific time, the installations will proceed after two weeks. Mandatory software […]

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Calling all cards

Hallee Sorenson was devastated when no one came to her 18th birthday party last year. A cousin wanted the Maine teenager to have a better experience this year, so she posted a poignant photo of Hallee on Facebook and asked friends to mail her cards. The post went viral — and now the cards are pouring […]

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Gift cards

Customers can’t use a credit card to purchase gift cards. In December 2015, USPS changed its card acceptance policy for gift card purchases to allow only debit cards with personal identification numbers. Retail Digest’s Dec. 8 edition has more information. […]

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