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A closer look at the new USPS ad campaign

The Postal Service has released a new video that takes viewers behind the scenes of the organization’s holiday advertising campaign. The centerpiece of the campaign is “The Holiday Ride,” a 30-second TV commercial that highlights USPS Ground Advantage and new delivery vehicles. The three-minute video features the Postal Service employees who helped create the campaign, […]

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This tool allows you to compare health plans

To help Postal Service employees compare health plans during this year’s open season, the organization offers access to Checkbook’s Guide to Health Plans for Federal Employees. The online guide has information about all plans available through the new Postal Service Health Benefits Program. Employees can use the comparison tool to find the right health plan […]

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USPS announces new chief financial officer

Joseph Corbett, the Postal Service’s chief financial officer, will retire Tuesday, Dec. 31, and be succeeded by Luke Grossmann, the organization’s finance and strategy senior vice president. Corbett joined USPS in 2009, overseeing the organization’s departments of finance and strategy, treasury, accounting, pricing and costing, and supply management. His tenure has been marked by a […]

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WestPac Area, Pennsylvania 1 District on top in scanning

A snapshot of Postal Service scanning data shows the national rating was 97.29 percent during the week ending Nov. 8, down 0.29 percent from one week earlier. The data was collected Nov. 13. WestPac led the four areas with a rating of 97.62 percent, while Atlantic ranked last with a 97.16 percent rating. Among the […]

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Delivery operations VP to retire

Angela Curtis, the Postal Service’s delivery operations vice president, will retire after 34 years of federal service. She “led the transformation of city and rural delivery realignment,” Postmaster General Louis DeJoy wrote in a memo announcing Curtis’s retirement. Curtis, a U.S. Air Force veteran, began her Postal Service career as a letter carrier in North […]

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PSHB virtual seminar

USPS employees may participate in an upcoming virtual seminar on the new Postal Service Health Benefits (PSHB) Program. The session will be held Tuesday, Nov. 19, from noon to 1 p.m. Eastern. PSHB — which takes effect in 2025 — is a new, separate program within the Federal Employees Health Benefits Program and will be […]

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Open season is here

Open season, the once-a-year opportunity for Postal Service employees to make changes to their health coverage or choose a new plan, begins Monday, Nov. 11, and concludes Monday, Dec. 9. This year’s options will include the Postal Service Health Benefits Program (PSHB), a new, separate program within the Federal Employees Health Benefits Program (FEHB) that […]

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PSHB CareFirst webinar

Postal Service employees may participate in an upcoming webinar to learn more about health, dental and vision plan options within the new Postal Service Health Benefits (PSHB) Program. PSHB — which takes effect in 2025 — is a new, separate program within the Federal Employees Health Benefits Program and will be administered by the U.S. […]

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‘Open Season 101’

Postal Service employees may participate in an upcoming webinar on this year’s open season benefits enrollment period. The session, “Open Season 101,” will be held Saturday, Nov. 16, from 1 to 3 p.m. Eastern. The presentation will include information on 2025 benefits changes, including the Postal Service Health Benefits Program and the Postal Service Health […]

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Delivering a safe holiday season

The Postal Inspection Service will kick off its “Don’t Get Snowed by Holiday Scams” campaign on Thursday, Nov. 7. The agency is encouraging employees and customers to: • Avoid fake postage websites. Letters and packages with counterfeit postage will be returned to their senders. Legal postage can only be purchased at Post Offices or from […]

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Veterans Day is next week

Veterans Day, a national holiday that honors people who have served in the armed forces, is Monday, Nov. 11. The holiday originated as Armistice Day on Nov. 11, 1919, marking the first anniversary of the end of World War I. Congress passed a resolution in 1926 for an annual observance, and Nov. 11 became a […]

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PSHB virtual seminar

USPS employees and annuitants may participate in an upcoming virtual seminar on the new Postal Service Health Benefits (PSHB) Program. The session will be held Thursday, Nov. 14, from noon to 1 p.m. Eastern and from 4 to 5 p.m. Eastern. PSHB — which takes effect in 2025 — is a new, separate program within […]

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The Postal Service’s latest TV ad takes viewers on a ‘Holiday Ride’

The Postal Service’s new holiday TV ad began airing Nov. 6. The 30-second commercial, titled “The Holiday Ride,” shows employees accepting packages in a Post Office, charging up new electric delivery vehicles and delivering a USPS Ground Advantage package. “Over 600,000 USPS employees working in sync to ensure everything sent on its holiday ride ends […]

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WestPac Area, Pennsylvania 1 District lead in scanning

A snapshot of Postal Service scanning data shows the national rating was 97.38 percent during the week ending Nov. 1, down 0.24 percent from one week earlier. The data was collected Nov. 6. WestPac led the four areas with a rating of 97.72 percent, while Southern ranked last with a 97.2 percent rating. Among the […]

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Here’s what Link covered Oct. 27-Nov. 2

Link turned its attention last week to open season, which begins Monday, Nov. 11. We let you know about upcoming “Open Season 101” webinars, which will explore the new Postal Service Health Benefits (PSHB) Program and the new PSHB enrollment platform, among other topics. We told you about a virtual benefits fair that will be […]

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He stopped a runaway SUV

City Carrier Assistant Skyler Wilburg was in the parking lot of the Albertson, NY, Post Office recently when a customer pulled up in an SUV. The customer got out of her vehicle with the intent of handing her letters to Wilburg, but tripped. The vehicle then started to roll away because it hadn’t been properly […]

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Keep hazardous materials out of the mail

USPS Hazmat Awareness Month — an annual campaign that focuses on efforts to safely identify, handle and deliver mailable hazardous materials — begins Friday, Nov. 1. The organization is reminding all employees to always examine packages for hazmat markings and to ask customers if a parcel contains anything potentially hazardous — including metallic mercury and […]

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Is your contact information up to date?

With the Southeast United States still reeling from recent major storms, the Postal Service is urging employees to verify or update their personal and emergency contact information on file with USPS. This information is vital because it enables the organization to contact you or your loved ones when a hurricane or other natural disaster strikes. […]

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His superpower

My name is Brett Swanson and I’ve been a letter carrier in Mystic, CT, for 30 years. I also create my own line of comic books. I’ve always loved drawing, and from a young age, I wanted to be a comic book artist. I went to school for cartoon graphics in the late 1980s. I […]

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WestPac Area, Pennsylvania 1 District on top in scanning

A snapshot of Postal Service scanning data shows the national rating was 97.4 percent during the week ending Oct. 25, down 0.22 percent from one week earlier. The data was collected Oct. 30. WestPac led the four areas with a rating of 97.69 percent, while Southern ranked last with a 97.11 percent rating. Among the […]

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New course focuses on USPS Operation Santa

The Postal Service is now offering a training course for employees on how to handle USPS Operation Santa letters and packages. The video-based course, USPS Operation Santa Compliance Training, is geared toward employees in retail and customer service positions but is open to all employees. The course will explain what the USPS Operation Santa program […]

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Have you been affected by recent hurricanes?

The Postal Employees’ Relief Fund and the USPS Employee Assistance Program are available to aid workers affected by Hurricane Helene and Hurricane Milton. Helene recently caused destruction in parts of Florida, North Carolina and Tennessee, while Milton devastated the west coast and central part of Florida. The relief fund, also known as PERF, isn’t an […]

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Helping businesses with new technology

In its latest episode, the “Mailin’ It!” podcast looks at the innovative ways the Postal Service is helping businesses integrate technology, including augmented reality and artificial intelligence. Margaret Pepe, the organization’s product solutions executive director, is the guest. The 27-minute episode is available on Link and other postal websites, as well as most podcast platforms. […]

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PSHB virtual seminar

USPS employees and annuitants may participate in an upcoming virtual seminar on the new Postal Service Health Benefits (PSHB) Program. The session will be held Thursday, Oct. 31, from noon to 1 p.m. Eastern and from 4 to 5 p.m. Eastern. PSHB — which takes effect in 2025 — is a new, separate program within […]

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WestPac Area, Pennsylvania 1 District lead in scanning

A snapshot of Postal Service scanning data shows the national rating was 97.36 percent during the week ending Oct. 18, down 0.3 percent from one week earlier. The data was collected Oct. 23. WestPac led the four areas with a rating of 97.75 percent, while Southern ranked last with a 96.85 percent rating. Among the […]

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Here’s what Link covered Oct. 13-19

Last week, Link covered the Postal Service’s preparations for this year’s holiday season. As we reported, the organization is ready to deliver exceptional service, thanks to the substantial progress USPS has made under the Delivering for America plan. “The Postal Service’s historic transformation — made possible by our Delivering for America plan — has allowed […]

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This carrier rescued an infant who fell out of a window

Letter Carrier Keith Minchillo was delivering mail to a residence in Woonsocket, RI, recently when he heard a baby crying in distress. He followed the shrieking sound and found the infant face down on the ground. It appeared that the baby had fallen 10 feet from an open window. After not being able to locate […]

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USPS, NALC reach tentative agreement

The Postal Service and the National Association of Letter Carriers have reached a tentative negotiated agreement. Upon ratification by the union’s membership, which will take several weeks, the agreement will run through Nov. 7, 2026. “This is a fair and responsible agreement that serves the best interest of our employees, our customers and the future […]

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