Montgomery, IL, Letter Carrier Gary Flatt
“Be heads up all the time, use common sense, always anticipate the other driver and don’t forget to wear your seat belt.” […]
Mike Milligan
Posts by Mike Milligan
Handle with care
Never toss packages out of a vehicle, over a fence, into a yard or onto a porch. Customers pay the Postal Service to deliver with care, so treat every parcel as if it is your own. […]
Daniel Masteller, Long Prairie, MN
Long Prairie, MN, Rural Carrier Daniel Masteller recently noticed uncollected mail in a customer’s box and knocked on the woman’s front door. When he didn’t receive a response, he contacted police. Officers arrived and found the woman in poor health. The temperature inside the house was 34 degrees. Emergency responders took the woman to a […]
Danny Smith, Kansas City, MO
I never knew “The Green Book” existed. Thank you for spotlighting it. […]
Those in need
People who rely on the food donations collected through Stamp Out Hunger discuss the drive’s importance in a new video. “I had to flee domestic violence … me and my son,” one woman who receives food from a pantry in Fairfax, VA, says in the 5-minute segment. Kirsten Bourne, director of marketing for Capital Area […]
Flip side
Postal Service retail sites are testing the effectiveness of advertising on paper receipts. More than 200 sites across the nation are determining if ads on the back of standard receipts can raise awareness of USPS products and help cut printing costs. The test includes URLs to help track the number of visits to the My […]
Getting results
Taking care of business customers is a priority for the Postal Service, Consumer and Industry Affairs VP Jim Nemec says in his latest “Point of View” video. Commercial mailers and large businesses account for 60 percent of USPS revenue, Nemec notes. “Keeping this important customer segment satisfied is … critical to our continued success,” he […]
Everything’s OK
An Oklahoma employee stepped into the national spotlight this week after coming to the aid of an injured customer. Spiro, OK, City Carrier Assistant Betty Carroll was delivering mail May 2 when she noticed uncollected newspapers in customer Dorothy Lockaby’s box. “I knew that was strange for her because she [retrieves the newspapers] every day,” […]
Family tradition
Elkland, PA, Letter Carrier Terra Beebe and her family have been postal proud for decades. Beebe joined USPS in 2006, following in the footsteps of her mother, stepfather and an aunt who all worked for the Postal Service. The job allows her to become part of customers’ daily routines, Beebe told the Wellsboro Gazette this […]
Kevin Ratajczak, Buffalo, NY
Buffalo, NY, Letter Carrier Kevin Ratajczak became concerned recently when he noticed uncollected mail in a customer’s box. Ratajczak alerted his supervisor, who called police. Officers arrived, entered the man’s house and discovered he had died. […]
What’s TPF?
Total Pieces Fed (TPF) is the number of mailpieces inserted into automation equipment. This count includes rejects, reworks and refeeds. […]
Food bank president Joan Clair
“This [Stamp Out Hunger food] drive is always our biggest food supply event. We really count on it to help set us up for the summer demand.” […]
Catherine Williamson, Livonia, MI
Los Angeles Customer Services Manager Thelma Johnson’s story touched my heart. She and Supervisor Aasha Jones went above and beyond. They embody the best human spirit. […]
Older Americans Month
Older Americans Month, an annual observance of the contributions of older adults, began May 1. This year’s theme, “Blaze a Trail,” reflects the way older Americans are reinventing themselves and making positive contributions to their communities. Postal Service employees are encouraged to spend time in May focusing on how older adults lead and inspire others […]
Another win
Jessica Lundy has been honored with a Daytime Emmy for her performance on “The Inspectors.” Lundy, who plays Postal Inspector Amanda Wainwright on the family friendly TV drama, received the award for outstanding performance in a children’s series April 29 at a ceremony in Los Angeles. “I’m honored to receive this award, which I share […]
‘Neither Snow nor Rain’
“Neither Snow nor Rain: A History of the United States Postal Service,” a new book by business journalist Devin Leonard, will go on sale May 3. The 288-page book tells the centuries-long story of USPS from its beginnings under Benjamin Franklin, the first Postmaster General, through the era of digital communications. Leonard highlights how the […]
Wanted: Engagement leaders
The Postal Service has created an award to honor leaders who are involved, enthusiastic and committed to improving their workplace environments. The Engagement Leader of the Year Awards will be given at the district, area and headquarters levels, culminating with a final honoree who will receive a national award in January. “We have engaged leaders […]
Millennial mail
The new survey that shows young voters favor Political Mail over other forms of political advertising is now online. The report, which was recently released, can be downloaded from the Postal Service’s Deliver the Win site. Conducted by USPS and the American Association of Political Consultants, the study shows 42 percent of young voters prefer […]
What’s CNL?
The Postal Service will send a Customer Notification Letter (CNL) to the new address of a person who submits a change-of-address order. The letter verifies the customer’s name, new and old address and whether the move involved a family or an individual. […]
Atlanta Retail Manager Kris Payne
“I’m not only an employee, I’m also a postal customer. [I] serve my customers the way I would expect to be served.” […]
Mary Betts, Washington, DC
The story about Los Angeles Customer Services Manager Thelma Johnson touched my heart. Johnson showed great compassion. We have wonderful, loving and caring people working for the Postal Service. […]
Victor Santos, East Setauket, NY
East Setauket, NY, Letter Carrier Victor Santos was delivering mail recently when he saw a car slowly moving into oncoming traffic. The driver was slumped over the steering wheel. Santos entered the car, brought it safely to a stop and called for help. Emergency responders arrived and took the ill driver to a hospital. […]
RoboCop carriers
Rain, sleet and dark of night aren’t the only delivery challenges in Nigeria. The West African nation also suffers from a lack of ZIP Codes, poor urban planning and barely operable GPS. But a new company, Metro Africa Xpress, is using technology to overcome these obstacles. “It’s very hard to deliver products in the last […]
Engaging leaders
A team of 26 employees has embarked on a mission to help 41,000 Postal Service leaders improve their workplace environments. The team members, known as engagement ambassadors, are divided among the seven USPS areas and headquarters. For the next two years, the ambassadors will lead required training for all managers and supervisors in their assigned […]
Contributing factors
To mark Financial Literacy Month, the Postal Service is highlighting the importance of avoiding the negative effects of financial stress. Monitoring various financial accounts, budgeting money and managing debt are part of everyday life. Losing control of finances, however, can be stressful. Too much stress can lead to heart problems, depression, anxiety and other serious […]
Yes, Yellowstone
A striking silhouette of two bison against a night sky in Yellowstone National Park will highlight this year’s 16th park stamp. Yellowstone, the world’s first national park, stretches across parts of Idaho, Montana and Wyoming. The stamp, previewed April 25, is one of 16 on a pane that will commemorate the National Park Service’s 100th […]
Investment recovery
Older equipment stored in Post Offices and facilities might still have value for USPS. The Postal Service’s Investment Recovery team can help identify and evaluate surplus or excess equipment — such as conveyor systems, safes, scales, coin sorters and forklifts — and dispose of them in a cost-effective manner. The team works with field sites, […]
Submitting forms to SIC
Retail units should no longer send PS Form 6401, Money Order Inquiry, to the Scanning and Imaging Center (SIC). This form must be transmitted electronically. Any exceptions are outlined in the Accounting site’s Tips for Completing a PS Form 6401 section. […]
Columbia, SC, Letter Carrier Sandra Ellison
“Defensive driving and constant awareness have kept me safe. You’ve got to look out for yourself and watch out for pedestrians and other drivers who may not be paying any attention to you.” […]
Kathryn Lieske, Milwaukee
Thank you for highlighting the National Park Service stamps. As a photographer, I’m struck by the beauty of these stamps. I’d hang any one of them on my wall. […]